Located in Harare, The Gray Aparthotel is in the business district. Travellers who have shopping on the agenda can visit Avondale Shopping Centre and Sam Levy's Village, while those looking for another kind of activity may want to explore Borrowdale Brooke Golf Club. National Botanic Gardens and Westgate Shopping Center are two other places to visit that come recommended.
This apartment building features a restaurant, a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning and a 24-hour front desk. Each apartment provides a kitchen with an oven, a stovetop, a microwave and a kitchen island. Guests will appreciate conveniences, such as a sitting area and an electric kettle, while a Smart TV with satellite channels and Netflix provide a bit of entertainment.
The Gray Aparthotel offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes kitchen islands. 43-inch Smart televisions come with satellite channels and Netflix. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children
Airport shuttle fee: USD 40 per person (one-way)
Airport shuttle fee per child: USD 40 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 111602183
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is The Gray Aparthotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Gray Aparthotel?
As of 10 May 2026, prices found for a 1-night stay for 2 adults at The Gray Aparthotel on 11 May 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Gray Aparthotel?
Self-parking is free at this property.
What time is check-in at The Gray Aparthotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Gray Aparthotel?
Checkout is at 10:00 AM.
Does The Gray Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.
Where is The Gray Aparthotel located?
Situated in the business district, this apartment building is 0.7 mi (1.1 km) from Avondale Shopping Centre and 1.5 mi (2.4 km) from National Botanic Gardens. Westgate Shopping Center and U.S. Embassy in Zimbabwe are also within 6 mi (10 km).
The Gray Aparthotel Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, property conditions & facilities, communication
Well locating
Great staff
Very comfortable rooms
Ralph
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Ralph
3 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Wonderful rooms
Helpful staff
Ralph
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Maxmillion
25 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments and friendly staff
Maxmillion
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Leah
2 February 2026
Liked: Cleanliness, amenities, communication
I enjoyed my stay at the Gray apartments. The apartments are very spacious and clean, and they include all the utilities you would need. The staff are very welcoming, I also liked the convenience of being able to communicate with the reception via WhatsApp instead of having to walk over.I liked having access to the coffee machine in the common room. Overall, a location I would recommend, the cost was also very reasonable.
Leah
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Martha
18 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the fresh breakfast every morning. The apartments are well kept and loved every moment I spent there. Friendly staff 👌and i think I had the best view, I will definitely recommend and book again.
Martha
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Rita
24 April 2025
Liked: Amenities
Great place to stay
Rita
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Emely
13 October 2025
Liked: Cleanliness, communication
I had an amazing stay. Will be back
Emely
Stayed 1 night in Oct 2025
Verified
8/10 Good
Peter
7 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
the breakfast was okay
Peter
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Shakeel
7 December 2025
Liked: Cleanliness, amenities, communication
All of the above including the structure which has an immaculate setting.
Shakeel
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Yomara
13 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so helpful and very friendly , loved the apartment clean and very modern loved the plants everywhere very spacious.
Yomara
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Nancy
25 August 2025
Liked: Cleanliness, room comfort, communication
One of the few good places in Harare
Nancy
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
monalisa
28 November 2025
Liked: Cleanliness, property conditions & facilities, communication
Pleasantly surprised by property, beautiful landscaping is breathtaking when you walk in. Breakfast in the morning is great. But probably better if they found a way to keep it warm. There is a microwave to you can nuke it if you need to. Staff was helpful and very responsive to requests. Great stay. We extended and it wasn’t any trouble .
monalisa
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Cyrus
7 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was truly pleasant and comfortable. The property is conveniently located within walking distance of Bon Marche and Pick n Pay grocery stores, with a lovely coffee shop just around the corner. I particularly enjoyed my morning walks up Mount Road — the 1.5 km stretch and back made for a refreshing start to each day. The staff were consistently welcoming, helpful, and accommodating, which made the experience even more enjoyable. I look forward to staying here again on my next visit to Harare — hopefully with a little returning guest’s concession!
Cyrus
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Adam
23 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet, clean and efficient. Super friendly team.
Adam
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Paul
9 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean modern and well situated close to Avondale Mall.
Paul
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Rita
8 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for 1 night on route to Bvumba. The staff were friendly, check in was great. The apartment was fantastic, clean, modern and tastefully furnished with air conditioning. Breakfast next morning was also great. Would recommend it to friends and family or anyone looking to stopover in Harare.
Rita
Stayed 1 night in Feb 2025
Verified
2/10 Terrible
Wadzanai
4 November 2025
Disliked: Communication
The worst hotel stay ever.The so called manager is very unprofessional, no manners towards guest including the lady chef in ther kitchen.
I happened to have extra guest the night l booked something that can happen when you have family and that same first night l read the rules of their premise again as a responsible guest l was ready to pay for my extra guest to my surprise the following morning it turned out to be a nightmare.Rude, harassment even from the kitchen staff , directed to my extra guest.Instead of having buffet breafast they were served which l don't derstand or they do not know the meaning of buffet.
The manager showed hate towards my booking which l did with Expedia ,the agent they have agreement with.
The girl at the reception mentioned that l booked with expedia and there are discounts it was better if l had booked with them direct.And l questioned why they are partners with expedia, them getting less through expedia was not my problem.Why do they list their property with expedia when all they worry about is money.
The manager is horrible, he came first thing in the morning with red eyes as if l had commited a crime.l felt insulted and embarassed worst my family being humiliated by the lady chef who went on to gossip and whisper with some of the staff members as if we were crazy.Imagine being treated like sh*t in your own country unbelievable.Gossiping in front of guest whilst eating , l was pissed off, l could not eat my breakfast.Do not book this hotel.
Wadzanai
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Rita
24 April 2025
Liked: Cleanliness, property conditions & facilities, communication