Apartment

HOTEL ESTRELLA ZACATLAN

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Photo gallery for HOTEL ESTRELLA ZACATLAN

A hotel room with a bed, a desk, a chair, a TV, and a view of the city through the window.
A spacious living area with a sofa, a dining table with chairs, and a staircase leading to an upper level.
A modern kitchen with dark wooden cabinets, a stainless steel refrigerator, and a built-in microwave.
A multi-story building with a white facade, a gated entrance, and a yellow curb.
A room with a large window offering a view of a residential area.

Reviews

8.8 out of 10
Excellent

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Discover nearby landmarks
    Near The Murals of Zacatlan

Popular amenities

  • Free Wi-Fi
  • Self-parking included
  • 24/7 front desk

Explore the area

View map
16 DE SEPTIEMBRE, 7, Zacatlán, PUE, 73310
  • Place, Floral Clock
    ‪13 min walk‬
  • Place, The Murals of Zacatlan
    ‪19 min walk‬
  • Place, Canyon Viewpoint
    ‪19 min walk‬

Choose your unit

View all photos for Standard Double Room

A hotel room with two beds, wooden headboards, a nightstand with water bottles, and a patterned bedspread.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment

A room with two beds, each with a wooden headboard, a small bedside table, and a nightstand. There is a window with curtains, and the room has a tiled floor.

Family Apartment

  • 4 bedrooms
  • Sleeps 12
  • 1 King Bed, 5 Double Beds and 2 Double Sofa Beds

View all photos for Family Room

A hotel room with a bed, two bedside tables, a nightstand, a window with curtains, and a view of the outdoors.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Junior Room, Balcony, City View

A bedroom with a bed, a wooden headboard, a nightstand, and a wall-mounted light fixture.

Junior Room, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Frequently asked questions

Is HOTEL ESTRELLA ZACATLAN pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL ESTRELLA ZACATLAN?

Self-parking is free at this property.

What time is check-in at HOTEL ESTRELLA ZACATLAN?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at HOTEL ESTRELLA ZACATLAN?

Checkout is at 11:30 AM.

Where is HOTEL ESTRELLA ZACATLAN located?

Situated in Zacatlán, this apartment building is within a 15-minute walk of Revolucion Municipal Market, Temple of San Pedro and Palacio Municipal. Ex-Convent of San Francisco and Floral Clock are also within 15 minutes.

HOTEL ESTRELLA ZACATLAN Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 18 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.0/10

Cleanliness

7.4/10

Amenities

9.8/10

Property conditions & facilities

8.4/10

Check-in

9.2/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hot Water fast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Muy tranquila sólo nos tocó un baño muy pequeño.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lo único que no me gustó, es que aún que el departamento se encuentra como parte del hotel, en las habitaciones no había toallas en los baños de cada habitación, solo había para las manos. Pero la atención del personal, fue excepcional. Excelente estancia.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Me gustó mucho la vista, la habitación amplia, limpia y cómoda, muy cerca del centro. La atención muy buena
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, check-in, listing accuracy
La habitación presentó varios inconvenientes. Considero que hubo posibles picaduras de chinches, además de una mala ventilación. También había fugas de agua en la regadera, lo que provocaba que la habitación estuviera siempre húmeda. La pantalla estaba colocada a un costado, lo que hacía incómodo ver televisión, ya que tenía que torcer el cuello. Además, si deseas usar Netflix, debes llevar tu propia cuenta; por el precio, considero que este servicio ya debería estar incluido. Por otro lado, en el segundo día, el personal fue un poco prepotente al momento de indicarme dónde estacionarme. En general, la experiencia no coincide con lo que se muestra en la página. Definitivamente descarto este hotel para mis próximas vacaciones.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Habitaciones muy limpias y personal amable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
mi última noche había mucho ruido en los pasillos y no hicieron el servicio de limpieza un día. No está tan cerca del centro, por lo que se debe caminar unos 15 minutos aprox y en las noches está muy obscuro en los alrededores. De las cosas buenas me gustó el hotel, es pequeño y acogedor, y el personal es muy amable
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Chambre spacieuse, confortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Cómodo y cumple con las expectativas de descanso
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
La atención y el lugar excelente!!! Sin duda regresaremos.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación , muy confortable .
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excelente hotel

Muy bien lugar, agradable y limpio. Excelente atención, solo un poco retirado del zócalo.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Buena Habitación.

Buena habitación. El único problema es la ventilación de la habitación.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Es un lugar en buen estado, limpio, amigable
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Buena atención
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Muy bien! Excelente hotel
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Room comfort, communication
Disliked: Cleanliness

Pros y Contras

La estancia tuvo pros y contras: Pros: Es un hotel nuevo, con elevador, buenas instalaciones y cerca del centro de Zacatlán. Contra: Salimos en el día y regresamos por la noche y no hiceron el aseo de la habitación y la puerta de la habitacion estaba abierta. Igualmente la habitación no tenia ventilación y nos toco un dia muy caluroso. Detalles que deben cuidar. Por desgracia me toco a mi que siempre comento en mis viajes.
No hicieron las camas
No hicieron las camas
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Todo muy bien!!!!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Check-in, communication, listing accuracy
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2025