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Aparthotel

Collections by ULIV Palacio

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Photo gallery for Collections by ULIV Palacio

A rooftop terrace with a hot tub, seating area, potted plants, and a city view.
Terrace/patio
Front of property
Room
Dining room

Reviews

9.4 out of 10
Exceptional

Highlights

  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Discover nearby landmarks
    Close to Avenida Presidente Masaryk

Popular amenities

  • Spa pool on site
  • Pets allowed (fee applies)
  • Kitchenette
  • Air-conditioning
  • Rooftop terrace
  • Hot springs/mineral springs in spa

Explore the area

View map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Room

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Room

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment

Room

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

Room

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Premier Apartment

Living area

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Romantic Apartment

Room

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Collections by ULIV Palacio

Along with a fitness centre, this aparthotel has a rooftop terrace and a hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and premium bedding.
Collections by ULIV Palacio offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. There are hot springs open between noon and 10:00 PM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 114532879
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Collections by ULIV Palacio pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.

How much is parking at Collections by ULIV Palacio?

This property doesn't offer parking.

What time is check-in at Collections by ULIV Palacio?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Collections by ULIV Palacio?

Checkout is at 11:00 AM.

Where is Collections by ULIV Palacio located?

Located in Polanco, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 1 mile (2 km). Polanco Station is 16 minutes by foot and San Joaquin Station is 25 minutes.

Collections by ULIV Palacio Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 188 out of 236 reviews
Rating 8 - Good. 26 out of 236 reviews
Rating 6 - Okay. 10 out of 236 reviews
Rating 4 - Poor. 6 out of 236 reviews
Rating 2 - Terrible. 6 out of 236 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, communication
Great stay, very well maintained and the location was great!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashkan

Liked: Cleanliness, check-in, communication, listing accuracy
Great value for money staff very attentive and professional
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay here again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

silvia

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent equipment Comfortably all you can need
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location in Polanco, near of many restaurants. The room was very confortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, check-in, communication, listing accuracy
Is very well locate near to restaurants and shopping places in Polanco. Clean property and good size apartments.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shehbaz

Liked: Cleanliness, amenities, communication
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, room comfort, communication
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheetal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rouzbeh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, communication
Great room
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness
Excelentroom and service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NIDIA DENICE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and safe place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, check-in, communication, listing accuracy
Great self-service hotel. Modern, clean. Has a nice gym. Would stay there again. The downsides were that there is only one elevator and it didn’t work for 2 days, and the rooms can be noisy because of people coming and going in the hallways.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities
Great! The room was huge, the staff was helpful and location was perfect. Valeria really helped us with what we needed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, highly recommend.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Priya

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, communication
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

carlos rodrigo

Liked: Cleanliness, communication
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Amenities, property conditions & facilities, communication
Kitchen was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kashif

Liked: Cleanliness, room comfort, communication
Very clean hotel and room
Stayed 3 nights in Oct 2025