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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
Terrace/patio
Exterior
Room
Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$291
8 May - 9 May

Explore the area

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1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
  • Place, Daihakone Country Club
    ‪6 min walk‬

Choose your unit

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Living area

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Family Room / 4 people capacity, Non Smoking

Room

Family Room / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

Room

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

Room

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Room

Stayable Showroom / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Room

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 6 Person Room

Room

6 Person Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Queen Beds + Raised Floor Area

Room

Queen Beds + Raised Floor Area

  • Sleeps 4
  • Free Wi-Fi

View all photos for Dog Friendly Room

Room

Dog Friendly Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Concept Room - Armonia

Room

Concept Room - Armonia

  • Sleeps 6
  • Free Wi-Fi

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About the area

Hakone

Sengokuhara, a neighbourhood in Hakone, is home to Rakuten STAY Hakone Susuki Grass Fields. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game? See what's going on at Fuji Speedway, or consider Lake Yamanaka Community Plaza Kirara for a night out.
View more Aparthotels in HakoneOpens in a new window

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 1 min walk - 0.2 km
  • Daihakone Country Club - 6 min walk - 0.5 km
  • Hakone Venetian Glass Museum - 5 min drive - 2.3 km

Getting around

  • Hakone Miyanoshita Station - 12 min drive
  • Kowakidani Station - 12 min drive
  • Tokyo (HND-Haneda) - 120 min drive

Restaurants

  • ‪銀の穂 - ‬3 min walk
  • ‪The Dining 四季彩 - ‬3 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • ‪いろり茶屋 - ‬20 min walk
  • ‪高原茶寮福風 - ‬6 min walk

About this property

Rakuten STAY Hakone Susuki Grass Fields

This smoke-free aparthotel features free self-parking and a vending machine. Each apartment boasts a spring water bath and a heated floor, while offering a kitchen and a fridge. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include free WiFi and a stovetop.
Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and a hairdryer.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Rakuten STAY Hakone Susuki Grass Fields pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY Hakone Susuki Grass Fields?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY Hakone Susuki Grass Fields on 8 May 2026 start from NZ$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY Hakone Susuki Grass Fields?

Self-parking is free at this property.

What time is check-in at Rakuten STAY Hakone Susuki Grass Fields?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Hakone Susuki Grass Fields?

Checkout is at 10:00 AM.

Where is Rakuten STAY Hakone Susuki Grass Fields located?

Located in Sengokuhara, this aparthotel is steps from Sengokuhara Onsen and 2.5 mi (4.1 km) from Lake Ashi. Sengokuhara Susuki Prairie and Daihakone Country Club are also within 10 minutes.

Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Check-in

8.0/10

Communication

9.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was comfortable and clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chundru

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
clean room, amenities, friendly helpful people, location, spacious room(s) mineral hot spring room, kitchen, bedroom very comfortable. Thank you!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tae Rang

Liked: Cleanliness, room comfort, communication
Good Condition
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maya

全ての設備、サービス、価格に大満足。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

木村

Liked: Cleanliness, amenities, property conditions & facilities
清潔感があって非常に良かったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

VERA NATHALIA

Liked: Cleanliness, property conditions & facilities, communication
部屋の雰囲気がいい
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tzu-yu

Liked: Cleanliness, room comfort, communication
超棒更超級乾淨
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

貴之

Liked: Cleanliness, amenities, property conditions & facilities
細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ATSUKI

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
ペット同伴できること。
Stayed 1 night in Aug 2025
Verified

8/10 Good

MISUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Masaki

Stayed 1 night in Dec 2025
Verified

4/10 Poor

OKUTO

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Haruka

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JAESUNG

Stayed 1 night in Jul 2025
Verified

8/10 Good

MEGUMI

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Jul 2025
Verified

8/10 Good

SATOSHI

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Jul 2025