Rakuten STAY VILLA Hakone Togendai

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Photo gallery for Rakuten STAY VILLA Hakone Togendai

A modern spa area with a hot tub, wooden flooring, and a seating area with chairs and a table.
A modern house with a glass door leading to a patio area with a bench and a small table.
A modern building with a sign reading "Rakuten STAY VILLA Hakone Togendai".
A small indoor water feature with a waterfall, a glass partition, and a patio area with chairs and a table.
A dining area with a long table set for six, a television screen displaying a landscape, and a mirror on the wall.

Reviews

8.6 out of 10
Excellent

Highlights

  • Private spa tub
    A rare find - unwind in your own luxurious private space.
  • Discover nearby landmarks
    Close to Fuji-Hakone-Izu National Park

Popular amenities

  • Private indoor spa pool
  • Hot springs/mineral springs in spa
  • Air-conditioning
  • Free Wi-Fi
  • Kitchen
  • Refrigerator
The current price is NZ$977
includes taxes & fees
8 Apr - 9 April 2027

Explore the area

View map
160-51 Motohakone, Hakone, Kanagawa, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min walk‬

Choose your unit

View all photos for [A] 4 single beds + 1 double bed (with high-temperature sauna)

A modern bathroom with a large bathtub, a glass-enclosed shower area, and a view of an outdoor seating area.

[A] 4 single beds + 1 double bed (with high-temperature sauna)

  • 112 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 2 Single Futons

View all photos for [A] {LOCA THE CLASS.} Room

A modern spa area with a hot tub, wooden flooring, and a seating area with chairs and a table.

[A] {LOCA THE CLASS.} Room

  • 112 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 2 Single Futons

View all photos for [B] 4 Queen Beds (with high temperature sauna)

An outdoor cinema setup with a large screen, comfortable seating, and a projector.

[B] 4 Queen Beds (with high temperature sauna)

  • 87 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Single Futons

View all photos for [B] 4 Queen Beds (Dog Friendly)

A person petting a dog in a modern outdoor area with a bench, a large white chair, and a dog lying on the grass.

[B] 4 Queen Beds (Dog Friendly)

  • 87 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Single Futons

Similar properties

Exterior
A spectacular view! Relax on the terrace with a view of the sea / Scandinavian log cabin with a hot spring and a fireplace
Shimotaga
  • Ocean view
  • Kitchen
  • Washing machine
  • Pet-friendly
9.4 out of 10, Exceptional, 3 reviews
The price is NZ$349
includes taxes & fees
7 Sept - 8 September 2027
A spectacular view! Relax on the terrace with a view of the sea / Scandinavian log cabin with a hot spring and a fireplace

Frequently asked questions

Is Rakuten STAY VILLA Hakone Togendai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY VILLA Hakone Togendai?

As of 10 November 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY VILLA Hakone Togendai on 8 April 2027 start from NZ$977, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Rakuten STAY VILLA Hakone Togendai?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Rakuten STAY VILLA Hakone Togendai?

Checkout is at 10:00 AM.

Where is Rakuten STAY VILLA Hakone Togendai located?

Located in Motohakone, this luxury villa is 0.3 mi (0.4 km) from Lake Ashi and 1.9 mi (3 km) from Ōwakudani. Hakone Gora Park and Hakone Kowakien Yunessun are also within 6 mi (10 km).

Rakuten STAY VILLA Hakone Togendai Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

9.0/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

8.0/10

Check-in

7.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed the private bath spring and sauna, which is a nice touch to
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

The check out time is too early. The dishes were dirty
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The bottom floor with the sauna, onsen and showers was incredible. There was a staff only door which was a little concerning near the bedrooms (which do not have a lock) but my group did not have any issues during our stay. The check in was a little troubling, we get there at night.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is relatively huge and everything is well-equipped. You will feel safe using the items they provide. The bath on basement is extremely huge and iconic for relaxation. Negatives are that you won’t have much space to open up your luggage.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was great experience for family trip and no surprises, but there are few things to improve. 1. Booking via Expedia is lacking communication. (Booked BBQ, but Sukiyaki was prepared) 2. Neighbor group was very noisy until 1am. Thank you.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication
Checkin was an ipad. No people. Hotels.com never gave me my booking reference for the hotel so we couldnt check in. Finally found a way to contact what appears to be a Rakuten call centre and they gave me my booking ref. I had to then manually enter loads of info, photograph passports and faces of all guests, on a fixed ipad with kids is hard. Worst checkin process of any hotel ive stayed in. However the rooms were very nice.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The villa is great. We loved everything about the unit. It was spacious and clean, had lots of amenities, and the private onsen was great. The layout for us (6 people) was awesome. The unit had multiple toilets and places to get ready. The fully equipped kitchen was very much welcomed. While we did not cook, and only heated up store-bought food and cup noodles, there are pots and pans and even an outdoor grill if you want to cook. There is even a vending machine that has limited food options to cook. There are drawbacks, and mainly it is the location. It is not easy to get there with public transportation, there are no convenient store within walking distance and restaurant options are limited. Also this check in was harder than it needed to be. The app/link they sent ahead of time for check in was slow and kept having error, so I ended checking in on the tablet in the room, but that was a bad expereince as well. It took over 45 min for me to self check in, scan passports, type in information etc... But overall, we really enjoyed the time we spent at the Villa and onsen. Great place to relax and decompress and have a rest/slow day.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
很棒的浴室跟三溫暖，很好睡的床，很舒服的空間，值得來訪。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Listing accuracy
Disliked: Check-in, communication
専用サウナと温泉は素晴らしい！ でも 浴室の匂いが気になった。 タオルが床に落ちてた。 オンラインチェックインなのにとても時間がかかった。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
깔끔하고 쾌적한 환경, 조용하고 편한 숙박 가능해서 너무 좋았습니다
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Communication
O processo de check in foi horrível. Recebi e mail com orientação de check in somente 1 hora antes! Cheguei no hotel 12:00 e não tinha a menor do que fazer ! Além disso não havia local para deixarmos nossas malas até as 15:00 e ninguém nos orientou sobre o que fazer !!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
一切都很滿意
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった ひとつ難点は駐車場が1台分しか確保されてないところだか、桃源台駅に有料駐車場あるのでなんとかなった
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
サウナ、温泉、リビングが快適でした。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
2家族で利用しましたが楽しく過ごせました。ありがとうございました。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
お部屋は大変満足でまた機会があれば行きたいです。ただセルフチェックインの手順の連絡が当日のお昼を過ぎてもなく、こちらから確認の電話をしなくてはいけなかったこと(メールは午前中に送信済みと言われたが届いてない)宿泊者全員タブレットでチェックインする必要があり、家族で行ってたので同じ住所を何回も入力が面倒だったことは改善して欲しいです。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Communication
BBQグリルが故障したにも関わらず、事前知らせもなく対応してもらえなかった。
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
誰にも気兼ねなく、とてもリラックスして過ごせる。 施設、設備はどれも満足です。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
除了check in email 沒收到要電話聯繫check in 資料，villa 本身太完美!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Stayed 1 night in Oct 2025