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Aparthotel

Mayfair House

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Photo gallery for Mayfair House

Room
Exterior
View from room
Reception
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

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22-28 Shepherd Street, London, England, W1J 7JH
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

Living room

Executive Apartment, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Room

Executive Apartment, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Superior Apartment, 1 Bedroom

Living area

Superior Apartment, 1 Bedroom

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Apartment, 3 Bedrooms

Room

Executive Apartment, 3 Bedrooms

  • City view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds

View all photos for Mayfair suite, 3 Bedroom Apartment

Living area

Mayfair suite, 3 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 102 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds

View all photos for Signature Apartment, 1 Bedroom

Room

Signature Apartment, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard One-Bedroom Apartment

Room

Standard One-Bedroom Apartment

  • Sleeps 2

View all photos for Superior One-Bedroom Apartment

Room

Superior One-Bedroom Apartment

  • Sleeps 2

View all photos for Executive One-Bedroom Apartment

Room

Executive One-Bedroom Apartment

  • Sleeps 2

View all photos for Standard Two-Bedroom Apartment

Room

Standard Two-Bedroom Apartment

  • Sleeps 4

View all photos for Superior Two-Bedroom Apartment

Room

Superior Two-Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartment

Room

Deluxe Two Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

Room

Executive Two-Bedroom Apartment

  • Sleeps 4

View all photos for Three-Bedroom Suite

Room

Three-Bedroom Suite

  • Sleeps 6

View all photos for Presidential Suite

Room

Presidential Suite

  • Sleeps 8

View all photos for Presidential Penthouse

Living area

Presidential Penthouse

  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

View all photos for Signature One Bedroom Apartment

Room

Signature One Bedroom Apartment

  • Sleeps 2

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About this property

Mayfair House

Self parking, concierge services and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Mayfair House offers 26 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and hairdryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: GBP 80.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 11805748
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

Frequently asked questions

Is Mayfair House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mayfair House?

Self-parking is available for GBP 80.00 per day. Limited spots are available.

What time is check-in at Mayfair House?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mayfair House?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Mayfair House located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Park Lane and Piccadilly. Hyde Park and Buckingham Palace are also within 15 minutes. Green Park Underground Station is 5 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Mayfair House Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 98 out of 184 reviews
Rating 8 - Good. 52 out of 184 reviews
Rating 6 - Okay. 15 out of 184 reviews
Rating 4 - Poor. 10 out of 184 reviews
Rating 2 - Terrible. 9 out of 184 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Check-in

9.2/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Kajal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms, friendly and helpful staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was first class from check in to check out. The staff were friendly and very competent and rooms were kept immaculately and great flexibility with service etc. It is situated in a great location for all the best that London has to offer and Shepherds Market is a great spot on its doorstep
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for 2 nights, family of 6. Special mention, Naim, did go above and beyond to make our stay memorable. He is the best
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, communication
This property is very nice. The lobby was beautifully appointed.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, communication
The apartment was cleaned very well every day. The gym was OK. I world stay here again.
Stayed 9 nights in Oct 2025
Verified

6/10 Okay

Renata

Liked: Communication
old property but no odor inside apt. big rooms, great shower, but A/C not working well . The location is amazing .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, room comfort, communication

Excellent location. If hotels are not preferred.

Air conditioning is very basic during summer not enough. Kitchen is good
Stayed 9 nights in Oct 2025
Verified

2/10 Terrible

Jonathan R

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very unattractive hotel, with an overwhelming smell. Kept our windows open to try to air it out. The only good thing was the location.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Zyead

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best apart hotel and location
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Li Xin

Liked: Cleanliness, property conditions & facilities, communication
Staffs are very helpful. Good location!
Stayed 1 night in May 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient aparthotel in a good location.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, property conditions & facilities
Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.
Stayed 4 nights in May 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk staff were lovely and very friendly. Check in was literally 3pm, not a second sooner-so a tad frustrating that you can’t really check in early. The place was clean and beautifully accommodating. One poor note is there was nowhere for me as a woman to do my hair curling with mirror access. I had to makeshift something. Otherwise, a lovely stay and would stay again. Thank you!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, I would recommend.
Stayed 8 nights in Mar 2022
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort, communication
Great location and excellent, helpful staff. The apartment was great and we were very comfortably accommodated.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities, communication
Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, communication
We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Mayfair House has all the comforts of home. Full kitchen with coffeemaker, a gym and attentive staff. The location also couldn't be better with an awesome pub right next door.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Hetal

Liked: Room comfort, communication
Amazing location and lots of space for our family. The staff was really kind. We will be back!
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Fernando

Liked: Amenities, property conditions & facilities, communication
Location, location, location
Stayed 13 nights in May 2022
Verified

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
The fish tank was the best!! Staff were great and always feed the fish for our kids
Stayed 4 nights in Jan 2024

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