Apartment

Santuario Apartments

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Photo gallery for Santuario Apartments

A gazebo structure with a thatched roof surrounded by trees.
A swimming pool with a view of trees and a cloudy sky.
A modern kitchen with a glass table, wooden cabinets, and a view of greenery outside.
A tree-lined path leading to a white building with circular windows, surrounded by lush greenery.
A modern interior with a wooden staircase, a dining area, and a view of greenery outside.

Reviews

8.0 out of 10
Very good

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.

Popular amenities

  • 2 outdoor pools
  • Self-parking included
  • Free Wi-Fi
  • Shared refrigerator
  • Non-smoking
The current price is NZ$51
includes taxes & fees
13 Aug - 14 Aug

Explore the area

View map
Av. Las Palmas, Av. Las Palmas, Mz 66 Lote 3, Tulum, QROO, 77774
  • Place, Jungle Place
    ‪13 min walk‬
  • Place, Xcacel Beach
    ‪6 min drive‬
  • Place, Akumal Beach
    ‪10 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪83 min drive‬

Choose your unit

Deluxe Studio Suite, 1 King Bed, Courtyard View

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Studio, Multiple Beds, Pool View

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Standard Studio Suite, 1 King Bed, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Santuario Apartments

This smoke-free apartment building features 2 outdoor pools, a fridge in a common area and a communal living room. Free WiFi in public areas and free self parking are also provided. The apartment offers free WiFi, a ceiling fan and a safe.
This apartment offers 7 accommodations with a safe and a ceiling fan. This Tulum apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 119217658
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Santuario Apartments have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Santuario Apartments?

As of 10 August 2026, prices found for a 1-night stay for 2 adults at Santuario Apartments on 13 August 2026 start from NZ$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santuario Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santuario Apartments?

Self-parking is free at this property.

What time is check-in at Santuario Apartments?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Santuario Apartments?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Santuario Apartments located?

Situated near the airport, this apartment building is 1.7 mi (2.8 km) from Xcacel Beach and 2.9 mi (4.7 km) from Xel-Há Park. Xcacel-Xcacelito Sanctuary and Xcacelito Beach are also within 3 miles (5 km).

Santuario Apartments Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

7.0/10

Check-in

7.0/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Daniela

Liked: Cleanliness, listing accuracy
Disliked: Check-in
The place was very pretty and the room description as shown. The bathroom didn’t have a door which was annoying when showering and there are A LOT of mosquitos in the property. After the sun goes down you practically can’t go out of your room because of it. Also the bedding didn’t smell fresh, I don’t think it was washed. Other than that very beautiful place and affordable price.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Andres

Liked: Cleanliness, check-in, communication, listing accuracy
Room was absolute banger on the third floor with its own pool, though other guests can beat you to having it all for you (more than understandable). The room was NOT a room, it was an APARTMENT! It had its own fully kitted dinning/kitchen room (no microwave but everything else is in there including knives, pans, utensils), its own bedroom, and its own bathroom. The A/C kept the room cold and cozy so we really enjoyed being in there despite the heat of the outdoors. If there is something I must point out is the shower. Sadly, the shower did not have good heated water or much water pressure. Also, the tv only had local channels, which is not bad at all as we were outside enjoying the Tulum and Chemuyil area, but might care for it. For those who do, you can use your own Netflix, Disney, Hulu, etc. Or your phone (hotel has great wifi). Outside of that, I really liked staying here. The people behind it do put great effort effort into ensuring things stay cozy and great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, check-in, communication, listing accuracy
Tout était parfait. Le lieu situé dans la nature, l’appartement très spacieux, confortable et bien équipé. Nous étions seuls à profiter de la piscine. Communication réactive et efficace avec le contact sur place.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Andre Roberto

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
El proceso de checkin y checkout es muy confuso. A traves de la app de expedia no tuve respuesta, sino hasta que hable directo por telefono. Ademas de eso muy amable la recepcionista, cuartos muy amplios y limpios. Yo si volveria teniendo en cuenta estos puntos
Stayed 1 night in Jun 2026