Located in Platja d'Aro, a neighbourhood in Castell-Platja d'Aro, Aparthotel Ciutat de Palol is in a rural area and near the beach. Sant Sebastia Lighthouse is a notable landmark, and the area's natural beauty can be seen at Sant Antoni de Calonge Beach and Platja d'Aro Beach. Travelling with kids? Don't miss Cap Roig Botanical Garden. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Along with 2 restaurants, this aparthotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Aparthotel Ciutat de Palol offers 147 accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually decorated. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Castell-Platja d'Aro aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 7 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 6 October and 1 April.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 3.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
Fee for in-room wired Internet: EUR 2 per day (rates may vary)
Fee for wired Internet in public areas: EUR 2 per day (rates may vary)
Covered self-parking fee: EUR 10 per day
Crib (infant bed) fee: EUR 3.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number HG-002429
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Aparthotel Ciutat de Palol have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Aparthotel Ciutat de Palol pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aparthotel Ciutat de Palol?
Self-parking is available for EUR 10 per day.
What time is check-in at Aparthotel Ciutat de Palol?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Aparthotel Ciutat de Palol?
Checkout is at 10 AM.
Does Aparthotel Ciutat de Palol provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Aparthotel Ciutat de Palol located?
This family-friendly Castell-Platja d'Aro aparthotel is located near the beach, within 3 mi (5 km) of Platja d'Aro Beach and Sant Antoni de Calonge Beach. Palamos Beach and Sant Feliu de Guixols Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Aparthotel Ciutat de Palol Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, convenient locations. Food options are a bit limited but there are many great restaurants around.
Chen
Stayed 3 nights in Jun 2023
Verified
8/10 Good
Rebecca
12 June 2024
Liked: Cleanliness
Disliked: Communication
4* pools and garden, everywhere else more basic. Family review (2 young children)
Very clean apartment, great daily maid service, shared areas always being cleaned/maintained
Beautiful pools, play area and gardens
Blackout curtains meant great sleep
Terrace area spacious and clean
Washing machine in apartment
- Expensive to park in the hotel car park (10 euro/day) so we parked elsewhere
- Breakfast buffet basic and same every day
- Chips only option with dinner 9 nights out of 10
- Had booked bed rails for the kids, these weren't in apartment on arrival, reception said I could collect and take back (not practical doing this with toddler, no offer to help)
- Cot bedding had no pillow (apartment pillows much too big to fit) and was just a sheet plus huge blanket so would recommend taking own bedding (cost 30 euro extra for the cot too)
- Pools only open 10.30-6.30, another hour either side would have been perfect
Rebecca
Stayed 10 nights in May 2024
Verified
6/10 Okay
Guillaume
13 September 2025
Disliked: Cleanliness, room comfort
Convenable, ménage passable
Convenable
Ménage fait à la va vite
Parking hors de prix en supplément
Piscine correcte
Guillaume
Stayed 11 nights in Sep 2025
Verified
10/10 Excellent
Juha
13 July 2025
Liked: Cleanliness, amenities
Great place
Juha
Stayed 7 nights in Jul 2025
Verified
10/10 Excellent
Jenny
6 July 2025
Liked: Cleanliness, room comfort, communication
Platja d aro som ort är fantastisk och speciellt nu i juni / början av juli innan stränderna är fullbelagda. Hotellet bor vi på för andra gången och är mycket nöjda även denna gång. Städningen av rum skulle kunna bli bättre (var bättre sist) köksutrustningen skulle behöva uppdateras och mycket bytas ut. Men allt som allt är vi nöjda, all personal är trevlig och vänlig och boendet passar barnfamiljer väldigt bra. Vi lär komma tillbaka igen.
C'est la deuxième fois que nous y séjournons et nous apprécions toujours autant cet endroit. Tout est pensé pour se détendre et passer un agréable séjour. Le personnel est très sympathique.
Nous reviendrons sans hésiter !
Laure
Stayed 4 nights in May 2025
Verified
8/10 Good
Marie
2 June 2025
Liked: Cleanliness, room comfort, communication
Très bon séjour dans cet établissement. concernant le logement la literie n'est pas top et la décoration est plus que sommaire.
Il n'y a rien a dire sur le personnel très sympathique et l'état de propreté de cet établissement (piscine, logement, partie commune).
Marie
Stayed 4 nights in May 2025
Verified
10/10 Excellent
christine
28 May 2025
Liked: Cleanliness, room comfort, communication
Séjour très agréable dans ce bel établissement; accueil sympathique, très bel appartement avec balcon, belle piscine et jaccuzi, proximité de la mer et de ses jolies criques; bref tout pour être heureux
À l'occasion de la réservation nous avons effectué un paiement partiel. À notre arrivée, l'établissement n'avait pas reçu ce paiement. Nous avons dû payer la totalité. Nous sommes étonnés que ce premier versement n'apparaisse pas dans notre dossier et espérons ne pas être prélevés deux fois... Le montant total était également différent. Cela manque de transparence.
Cristina
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Pierre
21 October 2024
Liked: Cleanliness, room comfort, communication
Vacances sur la Costa Brava
Agréable séjour malgré un temps peu clément. Bonne restauration y compris petit déjeuner assez varié mais à mon avis répétitif sur les produits proposés pour un séjour de 15 jours.
Le Cadre, le jardin et la piscine sont d’une grande propreté et très agréables.
Plage un peu loin pour personne en mobilité réduite!
Parking cher et pas toujours aisé pour trouver une place en septembre, qu’en est-il en août?
Bon hôtel appartement néanmoins.
Pierre
Stayed 14 nights in Sep 2024
Verified
8/10 Good
david
12 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous venons de passer 10 jours dans cet établissement pour nos vacances d’été.
Ce fut une de nos meilleures expériences.
Un cadre parfait pour se ressourcer, des services à la hauteur.
david
Stayed 9 nights in Jul 2024
Verified
10/10 Excellent
SOPHIE
28 July 2024
Liked: Cleanliness, room comfort, communication
Très bon séjour idéalement placé
Cadre superbe ainsi que petits déjeuners
La demi pension rend la vie plus facile mais l appart est bien adapté
Cadre et criques magnifiques
SOPHIE
Stayed 5 nights in Jul 2024
Verified
10/10 Excellent
BLANCA
21 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Aparthotel muy tranquilo, a 15 minutos andando del centro de playa de Aro .
BLANCA
Stayed 6 nights in Jul 2024
Verified
10/10 Excellent
kevin
10 June 2024
Liked: Cleanliness, room comfort, communication
10/10
Super hôtel, tout est parfait de l accueil jusqu'au départ,quel propreté et le calme parfait pour Les vacances en famille
kevin
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Verified traveller
20 May 2024
Liked: Cleanliness, room comfort, communication
Super Appartement.
Super Appartement, schoon alles aanwezig.
Aparthotel gelegen in een Park(je) mooi (groot)zwembad.
Auto in een ruime parkeergarage.
Vriendelijk personeel.
Gewoon een aanrader.
Verified traveller
Stayed 3 nights in May 2024
Verified
8/10 Good
Solene
14 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Idéalement situé à moins de 5 minutes à pied de la crique la plus proche. Parking sur place sous les appartements.
Appartement simple, très propre, avec ménage fait tous les jours (sauf la cuisine), literie un peu juste sur les canapés lit pour des adultes mais largement suffisante pour des enfants. Linge fourni (drap et couverture, pas de couette), équipement cuisine suffisant pour quelques jours. Environnement très agréable et idéal avec des enfants. Petits bassins de la piscine chauffés ce qui est un plus a la mi saison.
Le petit déjeuner est bon sans atteindre l’excellent(pas de jus d’orange frais, jus d’ananas concentré avec édulcorants, crêpes industrielles mais bon pain, des bonnes confitures et œufs brouillés, fromage et charcuteries corrects). Par contre , le service ne commence qu’à 9h ce qui avec de jeunes enfant peut être un challenge!
Possibilité de restauration sur place le midi et le soir.
Au total c’est quand même un excellent rapport qualité prix et surtout une excellente option avec des jeunes enfants.
Solene
Stayed 4 nights in May 2024
Verified
10/10 Excellent
Martinez
12 May 2024
Liked: Cleanliness, room comfort, communication
Vacances de rêve
Accueil parfait … du personnel très souriant
Massage au top …des vacances parfaite à refaire
Martinez
Stayed 4 nights in May 2024
Verified
8/10 Good
stephane
21 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pour une première fois dans la région , cela nous a bien plus
stephane
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
Eugenio Luis
13 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Estancia muy agradable, entorno precioso y cuidado, habitaciones limpias, muy silencioso por la noche, animación para niños fantástica... Opción de comer o cenar a la carta calidad precio razonable, En fin, muy familiar.
Eugenio Luis
Stayed 4 nights in Jul 2023
Verified
10/10 Excellent
JESUS
13 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alojamiento totalmente recomendable para parejas con hijos. La calidad, cuidado continuo y limpieza de instalaciones además de la amabilidad del personal, la animación infantil con actividades sencillas, frecuentes y cuidadas, la tranquilidad del complejo, la ubicación perfecta para acceder a pie a playas y a Platja D'Aro hacen un alojamiento de 10 en el que si podemos repetiremos estancia seguro
JESUS
Stayed 6 nights in Jul 2023
Verified
8/10 Good
Kevin
30 May 2023
Liked: Cleanliness, communication
Vraiment sympas
Très sympas je recommande en famille , part contre pas de Clim en marche un peut compliqué quand il fait chaud ...
Kevin
Stayed 2 nights in May 2023
Verified
10/10 Excellent
Matteo
30 May 2022
Liked: Amenities, property conditions & facilities, communication
Très bien
Matteo
Stayed 3 nights in May 2022
Verified
10/10 Excellent
Andrea
2 October 2021
Liked: Cleanliness, room comfort, communication
Very relaxing vacation in nice resort.. Apartment very functional and clean, quite spacious. Cozy, well equipped complex, a few minutes walk to a wonderful little beach.
Good location, super friendly staff, good breakfast.
Andrea
Stayed 3 nights in Sep 2021
Verified
8/10 Good
Caroline Stark den
2 October 2021
Liked: Cleanliness
Was erg rustig! Parkeerplekken in garage zijn krap.
Appartement werd goed schoon gemaskt. Iedere dag schone handdoeken.
Caroline Stark den
Stayed 5 nights in Sep 2021
Verified
8/10 Good
daniel
25 September 2021
Liked: Cleanliness, room comfort, communication
aparthotel appréciable
sejour agréable en septembre, peu de monde , cet établissement est bien situé , proche de la ville et des plages , appartement confortable , un peyit bemol , la literie ,les matelas à ressorts , un peu fatigués