Located in Kraków City Centre neighbourhood, Turnau City Aparthotel is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and International Cultural Centre are also worth visiting.
Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
Kraków (KRK-John Paul II - Balice) - 33 min drive
Restaurants
Green Caffè Nero - 4 min walk
Burger King - 5 min walk
McDonald's - 4 min walk
Krowa na Szlaku - 1 min walk
Asia Hung - 9 min walk
About this property
Turnau City Aparthotel
This smoke-free aparthotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a fenced private garden and room service. Limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.
This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets are allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
5 total pets
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60.0 per stay.
Cots (infant beds) are available for PLN 30.0 per stay
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
Airport shuttle fee: PLN 90 per vehicle (one-way)
Covered self-parking fee: PLN 60 per day
Pet fee: PLN 60 per pet, per day
Service animals are exempt from fees
Early check-in fee: PLN 100 (subject to availability)
Late check-out fee: PLN 100 (subject to availability)
Crib (infant bed) fee: PLN 30.0 per stay
Rollaway bed fee: PLN 60.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 13479953
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Is Turnau City Aparthotel pet-friendly?
Yes, this property allows pets (limit 5 total). There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Turnau City Aparthotel?
As of 12 May 2026, prices found for a 1-night stay for 2 adults at Turnau City Aparthotel on 18 May 2026 start from NZ$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Turnau City Aparthotel?
Self-parking is available for PLN 60 per day. Limited spots are available.
What time is check-in at Turnau City Aparthotel?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of PLN 100 (subject to availability).
What time is check-out at Turnau City Aparthotel?
Checkout is at 11 AM. Late checkout is available for PLN 100 (subject to availability).
Does Turnau City Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.
Where is Turnau City Aparthotel located?
Located in Kraków City Centre, this aparthotel is within a 15-minute walk of Galeria Krakówska and Main Market Square. Royal Road and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Turnau City Aparthotel Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Perfect location, big room, had everything we needed!
Hanna
Stayed 5 nights in May 2025
Verified
10/10 Excellent
LISA
27 November 2025
Liked: Cleanliness, property conditions & facilities, communication
This apartment is in a great location by the train station, mall and walking distance to the Old City. Highly recommend it. It was clean and easy to check in.
LISA
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Maria
19 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and clean property. Walkable distance to central bus and train station, communication very prompt
Maria
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
ADRIANO
3 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, near the Central Train Station and Galeria Krakowska (less than 10 minutes walk).
Clean and comfortable apartment. The washing machine was very useful.
The self-check-in was very easy and we were able to store our luggage at reception after check-out.
I recommend it.
ADRIANO
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Damian
29 September 2025
Liked: Cleanliness, room comfort, communication
Very easy access and perfect self contained living space
Damian
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Anna
12 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, well equipped, close to the main stations and the old town. However, the apartment could do with some tlc (wall cracks, peeling paint, blinds didn't work so I wasn't able to block out the light, leaking shower head with mildew, marks on shower tray). Good for 1 night.
Anna
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Tanya
14 September 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay overnight
Tanya
Stayed 1 night in Sep 2024
Verified
6/10 Okay
Andy
26 January 2026
Liked: Cleanliness, amenities
Poorly advertised ,the room in the pictures on Hotel.com are not the room you get,very misleading.
Andy
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Xiao
13 October 2025
Liked: Cleanliness, property conditions & facilities, communication
very good location. can easily walk to the mall the train station to the airport. apt clean
Xiao
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
George
23 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were efficient in their communication and the facilities were in place to start my holiday very promptly (check in instructions etc key pickup) location was very good with taxi ranks,trams, buses and e scooters very close nearby. Food and groecy shops also being very close as well.
Also very easy to get to the Old town from where the hotel is situated
George
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
Saurabh
28 December 2025
Liked: Cleanliness, amenities, communication
Very conveniently located, just a short walk from the main station. Clean apartment and comes with all required amenities. The beds are a bit soft, but we're okay with that. The support team was available via whatsapp which was a big advantage. The instructions to checkin were clear. The office is on the same floor where there is a facility to keep luggage in opening hours. Recommended for a stay, especially if ur coming with family
Saurabh
Stayed 4 nights in Dec 2025
Verified
8/10 Good
miroslav
24 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property great stay. Good location close to city center.
miroslav
Stayed 1 night in Jul 2023
Verified
8/10 Good
Taras
3 December 2025
Liked: Cleanliness, amenities, communication
Large and spacious room. Clean appartments. The kitchen has everything you need. It was nice to see 2 small bottles of mineral water, tea and coffee. The bathroom is generally clean, everything works. There is shower gel and soap. Clean towels.
Taras
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Matthew
1 August 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, room size and cleanliness make this a bargain compared to other hotels in the vicinity.
Matthew
Stayed 6 nights in Jul 2022
Verified
8/10 Good
Brian
17 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I ordered pancakes and got a different breakfast
Brian
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Ireneusz
15 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent location!
Ireneusz
Stayed 2 nights in Jul 2023
Verified
6/10 Okay
Dane
3 January 2026
Liked: Cleanliness, amenities, communication
Both beds not comfortable, very bad sleep by us all in them
Dane
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Iwona
20 June 2025
Liked: Cleanliness, room comfort, communication
Good flat,
Iwona
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Helen
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern aparhotel with elevator! Galeria Krakowska Shopping Center is a few steps away. Old town walkable. Love the location.