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Park Hotel of Hot Springs

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Photo gallery for Park Hotel of Hot Springs

Terrace/patio
Exterior
Room
Dining
Lobby

Reviews

6.6 out of 10

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Discover nearby landmarks
    Near Hot Springs National Park

Popular amenities

  • Bar and lounge
  • Italian restaurant
  • Extra beds
  • Cots available
  • Housekeeping
  • Pets allowed (fee applies)

Explore the area

View map
211 Fountain Street, Hot Springs, AR, 71901
  • Place, Hot Springs National Park
    ‪1 min walk‬
  • Place, Bathhouse Row
    ‪6 min walk‬
  • Place, Quapaw Baths
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪10 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Park Hotel of Hot Springs

Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space and a 24-hour front desk are on-site.
Park Hotel of Hot Springs offers 55 air-conditioned accommodations, with free toiletries. Televisions come with premium satellite channels.

Bathrooms include a shower. This Hot Springs hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are hot springs on site.

House Rules

Check in after 2 PM
Check out before 11 AM
default

Pets

Pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD25.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 17.18 per stay
  • Rollaway bed fee: USD 17.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1380057
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Park Hotel of Hot Springs pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Park Hotel of Hot Springs?

Self-parking is free at this property.

What time is check-in at Park Hotel of Hot Springs?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Park Hotel of Hot Springs?

Checkout is at 11 AM.

Where is Park Hotel of Hot Springs located?

Located in Bathhouse Row, this hotel is within a 10-minute walk of Hot Springs National Park and Bathhouse Row. Magic Springs and Crystal Falls and Oaklawn Racing Casino Resort are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Park Hotel of Hot Springs Reviews

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 144 out of 800 reviews
Rating 8 - Good. 237 out of 800 reviews
Rating 6 - Okay. 204 out of 800 reviews
Rating 4 - Poor. 129 out of 800 reviews
Rating 2 - Terrible. 86 out of 800 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vintage feel, and location is great, but the view was great!
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort

Historic, but very dated

No rooms were ready when we arrived at 4PM (check in was at 2PM). We offered to do some shopping and get a bite to eat and then come back. The only room that they could clean had 2 twin beds, not double beds that I reserved. Found out that they only have about 30 rooms available as several floors are for private use. The room had an old CRT style small TV that got horrible reception. There is no place to put anything. No table, only 1 chair, not even a luggage stand. The bathroom had a commercial style toilet that flushed loudly. Tiny outdated shower. The closet had no light so you couldn't see anything if you used it as it was also in the dark entryway of the room. The window view was of a gutter and a wall. We had hoped that the proximity to the main street and the historic nature of the hotel would have been pluses, but the cons way outweighed the convenient location. Only good thing was the front desk person was very pleasant and she was obviously trying, but was limited by the minimal staff and clean rooms available. We will not stay here again, but will choose a better hotel with more updated amenities.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Kenley

Liked: Staff & service
Disliked: Amenities
This was mine and my husbands first time staying at this hotel. The front desk staff was super nice!! The room on the other hand was a little run down. The air conditioner/heater barely worked. The bathroom is super tiny. The bed was not all that great but we only stayed for the weekend. We were barely in our hotel anyways so I would probably stay again!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. Clean. Everything was excellent. The night clerk Arron and Jennifer made the night fun. They are very knowledgeable about the history of the town. I highly recommended staying at park hotel. Hiking trails are 20 ft away. The night life attractions are when in walking distance. Very safe. Thank you Arron and Jennifer, you’re the best
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Building feels like history, that said your room should not feel like that; no microwave, no fridge, no flat screen tv, no phone in the room, ha a plug in the wall heater and a window unit ac. Blinds not curtains, not even a smoke detector i could see. The mattress, wow i could feel every spring on it.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an older hotel with alot of history. It was clean and comfortable. The staff was friendly and helpful. Would stay again.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

ELtoro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cool old building. Bathtub was not clean. Plenty of hair to go around. Room had a small lasko space heater running. Room never got over 63. WiFi was non existent. The room was very meemaw like and still had an old CRT Television that made a terrible noise. Dusty, dingy and in serious need of TLC.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
They need to invest in new beds. That is the only complaint I have.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Gwen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location

Convenient to down town. They desperately need to update this place.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was super cute , I loved it. It has a great historic look, nice decor without looking too gaudy. My only complaint is the heating system , it was cold and the heater only put the room up to 58 overnight.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, room comfort
Bring your own blow dryer.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

LocalGuest

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loved the entrance area. Took you back in time. After that. Not good at all.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Jason

Disliked: Property conditions & facilities, room comfort

Nightmare wedding anniversary

The hotel has no central heating. The space heater didn’t heat the room adequately. This was supposed to be our 4th wedding anniversary. This is a nightmare. Trying to restrain myself from going full drill instructor on the hotel staff and management.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful because of historical reasons. However I feel it could be updated to accommodate more modern features. Because of availability, we had a room with twin beds. The mattresses needed replacing. The room had only a small electric heater for warmth. There was a thin bedspread for cover and we had to ask for extra cover.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Vini

Liked: Cleanliness, staff & service
Overall my experience was good, the room was clean and I loved the shower, a lot of pressure and hot, nice deal!
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location near restaurants, bathhouses and national park. Old building with character. It was very cold outside, and the covers on the beds were thin quilts. There was no heat in the room, only a small space heater which was not adequate.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Gwen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Usually not a bad place to stay.

We have stayed here several times and never had an experience like this one. Our room was so cold! It had a ceramic heater but was still cold. We were given extra blankets for the bed but that doesn't help when you shower. On Sunday morning there wasn't any hot water when I took a shower.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service
Disliked: Amenities
Interesting old building for sure. Great location too. Terrible internet connection and cable television is virtually unwatchable.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Ernesto

Pricing is reasonable because the property is dated. Good location to walk the downtown, restaurants and attractions. Good deal if you maintain minimal expectations.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

National Historic Hotel Needs Upgrade

No blankets even though it was 30 degrees. Only a small space heater that wouldn't heat above 62. Phone did not work on first two floors.Wifi did not work on our side of the hotel. TV remote did not work, so desk gave us a bag of remotes to try.None of them worked. We realize it is on the National Register of Historic Places and did not expect anything fancy, but at least the services they advertised could have actually worked.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

JJ

Liked: Cleanliness, staff & service
The lobby was great! The room could use some updating!! The hot water handle in shower was broken! I didn’t report because we had checked in too late at night. I did report the next morning!!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was very clean. Would stay here again.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I will not stay there again. This hotel is 100 but really needs some major improvements. There was hardly any parking, no counter space in bathroom, bad patching on walls, the deadbolt on the door did not work, the TV was tiny and the picture was horrible and in the hall with the elevator there was no light. The best thing about the place was the Italian restaurant attached. Oh and it was walking distance to downtown Hot Springs.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Marilyn Sue

Disliked: Property conditions & facilities

Not so happy.

No internet connection. TV reception was terrible. Could definitely update the mattresses.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Historical place with good rates, good beds, good water, great shower.
Stayed 3 nights in Oct 2019

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