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Aparthotel

Neptuno Costadeje

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Photo gallery for Neptuno Costadeje

A swimming pool area with lounge chairs and umbrellas, surrounded by buildings with green balconies.
A pool area with lounge chairs and umbrellas, a clear blue sky, and a building with a red roof in the background.
A white building with green balconies and arched windows, surrounded by tropical plants.
A modern living room with a sectional sofa, a glass door leading to a balcony, and a cityscape view.
A reception area with a marble floor, a reception desk, and a ceiling fan.

Reviews

8.0 out of 10
Very good

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Fañabé Beach

Popular amenities

  • Private pool
  • Self-parking available
  • Kitchenette
  • Laundry room
  • Balcony or patio
  • Full-service spa

Explore the area

View map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Gran Sur Shopping Center
    ‪5 min walk‬
  • Place, Aqualand Costa Adeje
    ‪14 min walk‬
  • Place, Fañabé Beach
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Choose your unit

View all photos for Superior Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV, and a large window with curtains.

Superior Apartment, 1 Bedroom

  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a TV. There is a kitchen area in the background with a dining table and chairs.

Apartment, 2 Bedrooms

  • Ocean view
  • 66 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Neptuno Costadeje

Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a sofa bed and a fridge. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, bidets and hairdryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 14777381
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self-parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neptuno Costadeje?

Checkout is at 11:00 AM.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mile (2 km) of Gran Sur Shopping Center, Fañabé Beach and Puerto Colon Marina. Siam Park and Playa de las Américas are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Neptuno Costadeje Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 78 out of 258 reviews
Rating 8 - Good. 117 out of 258 reviews
Rating 6 - Okay. 45 out of 258 reviews
Rating 4 - Poor. 14 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Check-in

8.4/10

Communication

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay!
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Apartment with limited sea view but ok. Never used the pool retired age. Little to no contact with the staff, but were helpful in all interactions.
Stayed 28 nights in Feb 2026
Verified

2/10 Terrible

Gordon

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The resort was filthy and unkempt, the manager extremely rude
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, communication
Clean refurbished apartment. TV ariel needs to be replaced and the wall connection needs to be looked at. 2 windows didn't shut/lock properly but not a problem. Everything else was perfect.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Harpal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
So gorgeous, lovely private feel
Stayed 6 nights in May 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, room comfort, communication

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities, communication
Enjoy our visits. 5th time of staying.
Stayed 9 nights in May 2022
Verified

8/10 Good

Peter john

Liked: Cleanliness, amenities, property conditions & facilities, communication
I booked this at the very last minute like 2 days before, generally the hotel is nice, staff were friendly and drinks not expensive Nice sized room, usual twin beds We had to go down quite a lot of stairs to get to our room, fine if your young not quite so if your not Also the hotel is quite a way from the the sea front down a very steep hill and over some busy roads So keep this in mind if you have mobility issues We ended up taking a lot of taxis Also when you get to the sea front there is a lot of steps to reach the bars and restaurants
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Stayed 20 nights in Feb 2023
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice people. Simon at the reception was very friendly!
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Jorge

Good area but very noisy
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Constantin

Liked: Cleanliness, room comfort, communication

Neptuno

Nice place, nice view, very nice peoples there.
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Philip

Liked: Cleanliness, communication
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect service Thanks
Stayed 12 nights in Sep 2023
Verified

8/10 Good

Hilda

Liked: Cleanliness, communication

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort, communication
No air con
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, room comfort, communication
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022
Verified

6/10 Okay

carla

Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Shayne

Liked: Room comfort, communication
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Linda ANN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good