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Aparthotel

Somerset Grand Hanoi

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Photo gallery for Somerset Grand Hanoi

Outdoor pool
Pool
Front of property
Breakfast buffet
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
The current price is NZ$209
includes taxes & fees
13 May - 14 May

Explore the area

View map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoa Lo Prison Museum
    ‪1 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Choose your unit

View all photos for Two Bedroom Executive Room

Room

Two Bedroom Executive Room

  • Sleeps 4

View all photos for One Bedroom Executive Room

Room

One Bedroom Executive Room

  • Sleeps 2

View all photos for Three Bedroom Executive Room

Room

Three Bedroom Executive Room

  • Sleeps 6

View all photos for Three Bedroom Deluxe Room

Room

Three Bedroom Deluxe Room

  • Sleeps 6

View all photos for Two Bedroom Deluxe Room

Room

Two Bedroom Deluxe Room

  • Sleeps 4

View all photos for Two Bedroom Premier Room

Room

Two Bedroom Premier Room

  • Sleeps 4

View all photos for Executive Room, 1 Bedroom

Room

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Room

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Room

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room

Premier Room, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Room

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 3 Bedrooms

Room

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room, 1 Bedroom

Room

Premier Twin Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for One Bedroom Premier Twin

Room

One Bedroom Premier Twin

  • Sleeps 2

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About the area

Hanoi

Located in Hoan Kiem, a neighbourhood in Hanoi, Somerset Grand Hanoi is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at Hanoi Indoor Games Gymnasium.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Hoa Lo Prison Museum - 1 min walk - 0.1 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • ‪Cộng Càphê 68 Quán Sứ - ‬2 min walk
  • ‪Bún Riêu Tóp Mỡ Mọc Giòn Cô Hương Béo - ‬2 min walk
  • ‪Phở Thành - ‬2 min walk
  • ‪Namaste Hanoi - ‬2 min walk
  • ‪Lobster Queen - ‬2 min walk

About this property

Somerset Grand Hanoi

3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 850500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 334530 for adults and from VND 167265 for children
  • Airport shuttle fee: VND 2154600 per vehicle (return, maximum occupancy 5)
  • Airport shuttle fee per child: VND 2154600 (return), (up to 10 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 850500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Somerset Grand Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Somerset Grand Hanoi?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at Somerset Grand Hanoi on 13 May 2026 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Somerset Grand Hanoi pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 577500 per pet, per night.

How much is parking at Somerset Grand Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset Grand Hanoi?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Somerset Grand Hanoi?

Checkout is at noon.

Does Somerset Grand Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2154600 per vehicle applies.

Where is Somerset Grand Hanoi located?

This family-friendly Hanoi aparthotel is located in the business district, within a 10-minute walk of Hoa Lo Prison Museum, St. Joseph's Cathedral of Hanoi and Train Street. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mile (2 km). Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 634 out of 1086 reviews
Rating 8 - Good. 361 out of 1086 reviews
Rating 6 - Okay. 62 out of 1086 reviews
Rating 4 - Poor. 22 out of 1086 reviews
Rating 2 - Terrible. 7 out of 1086 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Check-in

9.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

8/10 Good

Janet Mei Yin

Liked: Cleanliness, amenities, communication
Friendly staff great location for shopping, eatery, spacious room
Stayed 1 night in Jan 2026
Verified

8/10 Good

meiyinjanet

Liked: Cleanliness, amenities, communication
The room is spacious, clean, location is so convenience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mellani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay in Somerset. The hotel is clean and spotless. Very accomodating staff. Gave excellent recommendations when we asked for good restaurants nearby.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place and good facilities. The cleaning staff were amazing even doing our dishes
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Lieu

Liked: Cleanliness, property conditions & facilities, communication
Nice stay
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Camille

Liked: Communication
Disliked: Amenities, property conditions & facilities
The room was very old and tired.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

KHOA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful. The hotel was spacious and has all the amenities we need especially the sauna n swimming pool. Will stay here again on our next visit to Hanoi
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Staly

Liked: Cleanliness, amenities, communication
The staff was great and responsive, with great communication and timely service. The room itself was very large and spacious and good enough for our large group. The room definitely showed a bit of wear and tear, but nothing bad for the price. Our bidet didn't work immediately but once we told the desk, they fixed it very quickly. Location was convenient for calling Grab to most of the more bustling locations, like the Old Quarter. Building has a large convenience store and coffee shop on the ground floor that was pretty convenient.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities, communication
Great hotel to stay at.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Hoang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, communication
Cant fault the location, close to Old Quarter but far enough away from the noise. Also in the building were a coffee shop and a small supermarket. We liked the reception area and the slip lane to the drop off area meaning you could easy get in and out of a Grab/taxi without fighting the traffic. Room was spacious but a little tired especially the carpet which was old/stained. We liked the barrel of drinking water provided, so much better than individual bottles. Do try the restaurant and bar on level 4, excellent service and food We would stay again
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great location and excellent size for family of 4
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great location!

Great location in the Old Quarter, easy walking distance to most attractions or close enough to order a Grab if needed. Excellent facilities/space for a family stay, only negative was the smell of sewage from time to time throughout the day that would come from the bathrooms.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort, communication

Wonderful Stay!

Wonderful location, excellent service, spacious Executive 2BR Apartment!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Tau Chuin

Liked: Cleanliness, room comfort, communication

Simple and comfortable

Great location and wonderful for large groups.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities, communication
Excellent location, confortable hotel
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Hoa

Liked: Cleanliness, property conditions & facilities, communication
Spacious room good services food is excellent
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, property conditions & facilities, communication
Fantastic property especially for families
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Lovely team. Good facilities
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good Hotel
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
large comfortable rooms, spearate bedroom, big work table Internet poor kept dropping out Room 2209 had to go to the residents lounge to get decent signal
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Lynne

Liked: Cleanliness, amenities, communication
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
Stayed 3 nights in Apr 2025