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Aparthotel

Luciana Hotel & Beach Club

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Photo gallery for Luciana Hotel & Beach Club

A deck with lounge chairs, a large potted plant, and a view of the ocean.
A swimming pool with a hot tub, stairs, and palm trees.
A beachside seating area with a reserved sign, lounge chairs, and a view of the ocean.
Room
A wooden table with a bowl of sliced vegetables, a jar of nuts, a bottle of syrup, and a plate of food.

Reviews

8.2 out of 10
Very good

Highlights

  • Top rated beach location
    Discover paradise at this top rated beach location.
  • On the beach
    A rare beachfront property in the area - enjoy direct access to the sand and sea.
  • Discover nearby landmarks
    Near Quinta Avenida

Popular amenities

  • On beach
  • Outdoor pool
  • Air-conditioning
  • Terrace
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬

Choose your unit

View all photos for Deluxe Room

Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Partial Sea View

A hotel room with a bed, a nightstand, a chair, a table, and a view of the ocean.

Deluxe Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Luciana Hotel & Beach Club

When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 200 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 008-007-006973/2025
Property # 16035802
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Luciana Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Luciana Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luciana Hotel & Beach Club?

This property doesn't offer parking.

What time is check-in at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Luciana Hotel & Beach Club?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Luciana Hotel & Beach Club located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 307 out of 652 reviews
Rating 8 - Good. 184 out of 652 reviews
Rating 6 - Okay. 79 out of 652 reviews
Rating 4 - Poor. 35 out of 652 reviews
Rating 2 - Terrible. 47 out of 652 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Check-in

8.0/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, property conditions & facilities
really really great stay
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, check-in, communication, listing accuracy
Bar and beach club were good. convenient location for Cozumel ferry.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sean Garett

Liked: Cleanliness, amenities
Nice rooms, nice beach good value.
Rooftop bar view
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Glenda

Liked: Cleanliness, communication
Staff were all very pleasant and helpful.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, check-in, communication, listing accuracy
Good location in town on the beach. Everything was clean and well kept. Was a nice break from the huge resorts. Seaweed was no different here than anywhere else but they tried to keep it cleaned up.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were friendly. Rooms clean but basic.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, check-in, communication, listing accuracy
Steps to the beach
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, communication
Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William Murray

Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, communication
great rooms very clean and very nice outdoor sitting area
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, check-in, communication, listing accuracy
The Luciana was fine. I liked the location. Its really right between the beach and La Quinta Ave. I actually found it to be a fairy quiet place considering location. The only thing i would complain about was no hot water in shower. But after a hot day on the beach and roof top pool it was still ok.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tyler

Great room hot tub private in Back was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, room comfort, communication
Great value for the price! Want to keep this place a secret to myself!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, communication
We had a very pleasant stay. The room was nice and the ‘partial’ ocean view was lovely. The staff was organized and courteous. The attached beach cabanas and restaurant was exemplary along with their staff and food. Granted, this is a Mexican hotel so be prepared for construction ‘oddities’ and smaller bathroom dimensions. Nothing unsafe just quirky. A lovely lovely place in the heart of the action of Playa del Carmen
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Anthony

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Room was clean and the location was great, but the hotel is quite old the not maintained great. Staff was friendly but not very responsive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property small pool great restaurant
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Arif

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

scott

Liked: Cleanliness, amenities, communication
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pia

Liked: Cleanliness, amenities, communication
Everything was nice
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, amenities, communication
Room was spotless but had an adjoining balcony to the next room
Adjoining balcony
Stayed 1 night in Dec 2025
Verified

8/10 Good

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Dhruvesh Nileshbhai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Stayed 9 nights in Apr 2025
Verified

2/10 Terrible

Yi Jing

Disliked: Room comfort
Pool & hot tub are way too small to swim.
Stayed 6 nights in Dec 2025

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