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Apartment

Kizuna

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Photo gallery for Kizuna

A modern living room with a flat-screen TV, a coffee table, and a sofa set.
A modern living room with a white sofa, a wooden coffee table, and large windows with curtains.
A modern kitchen with white cabinetry, a large window, and a view of the outdoors.
Bathroom
A modern bathroom with a glass-enclosed shower, a white sink, and a large mirror.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Niseko Tokyu Grand HIRAFU

Popular amenities

  • Self-parking included
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Free Wi-Fi
  • Refrigerator

Explore the area

View map
1-3-6-3 Nsieko Hirafu, Kutchan, Hokkaido, 044-0080
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪3 min walk‬
  • Place, Niseko Tokyu Grand HIRAFU
    ‪3 min walk‬
  • Place, Niseko Hanazono Resort
    ‪23 min drive‬

Choose your unit

View all photos for Standard Condominium, Twin room, Non-smoking (*2-Bedroom Premium/2BDR・PRM)

A modern hotel room with a large bed, built-in wardrobe, and a sliding door.

Standard Condominium, Twin room, Non-smoking (*2-Bedroom Premium/2BDR・PRM)

  • Sleeps 7
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard , Quad room, Non-smoking (*2 Bedroom Deluxe/2BDR・DLX)

A bedroom with a bed, a window, and a wall-mounted cabinet.

Standard , Quad room, Non-smoking (*2 Bedroom Deluxe/2BDR・DLX)

  • Sleeps 7
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A modern living room with a sectional sofa, a coffee table, and a dining area with chairs.

Standard Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Bedroom

A modern living room with a sofa, a small white ottoman, and a TV.

Premium Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

A modern living room with a white sofa, a coffee table, and pendant lighting.

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Bedrooms

A modern living room with a large sofa, a coffee table, and a dining area with chairs. There are large windows with a view of a mountain and a crane.

Premium Room, 2 Bedrooms

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse, 3 Bedrooms

A modern living room with a flat-screen TV, a coffee table, and a sofa set.

Penthouse, 3 Bedrooms

  • Mountain view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

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  • Washing machine
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About this property

Kizuna

This smoke-free apartment building features laundry facilities, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a TV. Limited housekeeping is available.
Kizuna offers 10 air-conditioned accommodations with a safe and complimentary slippers. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 November to 27 April:
  • Parking area

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Property # 16089504
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned

Frequently asked questions

Is Kizuna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kizuna?

Self-parking is free at this property.

What time is check-in at Kizuna?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Kizuna?

Checkout is at 10 AM.

Where is Kizuna located?

Situated in Kutchan, this apartment building is within a 5-minute walk of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Niseko Takahashi Dairy Farm are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Kizuna Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

9.8/10

Cleanliness

6.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Shawna

Liked: Cleanliness, amenities, communication
The room was las clean and spacious. The staff were wonderful! We will stay here again.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Brit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, walkable to Hirafu lifts. Comfy beds and well appointed apartment. Ski lockers and parking were an added bonus.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort, communication

Happy

Very nice rooms
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very satisfied with our stay in Kizuna. The kitchen allowed us to enjoy cooking local fresh produce. It’s nice to have the beautiful view of Mountain from the living room. The staff were also friendly. We’d love to come again for the next visit.
Stayed 8 nights in Jul 2025
Verified review

2/10 Terrible

KI

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my clothes were still all wet. In addition, i booked the room type photos of which show that it has a bathtub but actually it does not have one. I contacted Expedia and requested the hotel to change the room - As usual no one contacted me about it. The shuttle service was also a night mare, they only provide shuttle service till 11am and refused to drop off at any place other than the lift point. Unlike other hotels, they don’t have a whatsapp number and basically you won’t be able to contact them unless you have a Japanese number. The service was a night mare.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Darryl

Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Satomi

Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2018