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Aparthotel

smartments Berlin City-West

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Photo gallery for smartments Berlin City-West

Room
Front of property
Reception
Living area
Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
The current price is NZ$161
includes taxes & fees
17 May - 18 May

Explore the area

View map
Fasanenstraße 2, Berlin, 12043
  • Place, Kurfürstendamm
    ‪6 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Place, Zoo Berlin
    ‪12 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪42 min drive‬

Choose your unit

View all photos for Apartment

Room

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Room

Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Room

Studio XL

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio S

Room

Studio S

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

smartments Berlin City-West

Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available.
Smartments Berlin City-West offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Berlin aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are recommended to download the property's Hotelbird mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 45.0 per night.

Cots (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH
Property # 16572505
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.

Frequently asked questions

Is smartments Berlin City-West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at smartments Berlin City-West?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at smartments Berlin City-West on 17 May 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at smartments Berlin City-West?

This property doesn't offer parking.

What time is check-in at smartments Berlin City-West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at smartments Berlin City-West?

Checkout is at 11 AM.

Where is smartments Berlin City-West located?

Located in Charlottenburg, this aparthotel is within a 10-minute walk of Theatre of the West and Kurfürstendamm. Zoo Berlin and Brandenburg Gate are also within 3 miles (5 km). Zoological Garden U-Bahn is 5 minutes by foot and Zoologischer Garten S-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

smartments Berlin City-West Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 31 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Check-in

9.0/10

Communication

7.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

YUN CHU

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Manja

Liked: Cleanliness, amenities, communication
Clean, convenient
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good access
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Yaniv

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Baret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Meiqi

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

John

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, room comfort, communication
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

small but perfect

i stayed here for 5 days and i recommend here for long stay. check-in was easy even i arrived late afternoon comparing to room size bathroom was quite big. kitchen was small but well equipped. i definitely recommend this place
Verified

10/10 Excellent

william

Liked: Cleanliness, room comfort, communication

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication

smartments live up to their name

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Mohamed

Disliked: Cleanliness, room comfort, communication
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort, communication
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Sriprashanth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Anja

Liked: Cleanliness, communication

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024
Verified

8/10 Good

Britta

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024
Verified

10/10 Excellent

Murtaza

Liked: Cleanliness, amenities, communication
Oda temiz giriş ve .ulasim kolay personel güler yüzlü hizmet anlayışıyla hareket ediyor.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication

Sehr enttäuschender Aufenthalt

Das Hotel ist leider nicht empfehlenswert. Unbequeme Betten und nicht sauber
Stayed 1 night in Jun 2025
Verified

8/10 Good

Norbert J.

Liked: Cleanliness, property conditions & facilities, communication
Es war alles wirklich gut
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Osman

Liked: Cleanliness, room comfort, communication

Sakin ve ulaşımı kolay loksayon

Konum olarak konservatuara ve metro istasyonuna çok yakın. Hayvanat bahçesi ve parklar var yakında.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Angenehm, aber keine Gepäckaufbewahrung

Unterkunft passt für unabhängige und Handy-affine Gäste. Reception ist nicht immer besetzt und man muss sich unter Umständen selbst einchecken. Achtung, es gibt daher KEINE Gepäckaufbewahrung dort und man muss damit rechnen, dass das Zimmer erst ab 15 Uhr bereitsteht. Ich habe vorgängig per E-Mail wegen dem Gepäck gefragt und eine nichtssagende Antwort erhalten mit Verweis auf einen Gepäckaufbewahrungsservice, den es gar nicht in der Nähe dieser Unterkunft gibt. Offensichtlich nur eine vorgefertigte Standardantwort von jemandem ohne lokale Kenntnisse. Tipp: am Bahnhof Zoo gibt es Gepäckschliessfächer.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Thorben Julin

Liked: Cleanliness, room comfort, communication

Fint og centralt

Fint nyt centralt placeret i vest Berlin tæt på Zoologischer med med gode tog forbindelser til det meste af Berlin. Ang placering : mange spisemuligjeder. mange hjemløse omkring banegården, men synes fredelig. Eneste problem var indtjekningen. Og lyset ved senge kræver et redesign.
Stayed 7 nights in Jul 2024