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Aparthotel

Pool Port Douglas

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Photo gallery for Pool Port Douglas

Exterior
Outdoor pool
Room
Dining room
Balcony view

Reviews

8.8 out of 10
Excellent

Highlights

  • Dive Into Relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Four Mile Beach

Popular amenities

  • Furnished patio
  • Cots available
  • Extra beds
  • Electric vehicle charging point
  • Air-conditioning
  • Area shuttle available

Explore the area

View map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Place, Four Mile Beach Park
    ‪10 min walk‬
  • Place, Four Mile Beach
    ‪11 min walk‬
  • Place, Wildlife Habitat
    ‪2 min drive‬

Choose your unit

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Pool & Mountain View

View from room

2 Bedroom Pool & Mountain View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Swim-up Pool View

Terrace/patio

3 Bedroom Swim-up Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Sunset Pool View

Room

3 Bedroom Sunset Pool View

  • Mountain view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Plunge Pool

In-room dining

3 Bedroom Plunge Pool

  • Mountain view
  • 174 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Living area

Executive Apartment, 2 Bedrooms, Pool View

  • Mountain view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Golf Course & Mountain View

Room

2 Bedroom Golf Course & Mountain View

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Pool Access - Lap Pool

View from room

2 Bedroom Pool Access - Lap Pool

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Swim Out - Lap Pool with Sun Loungers

Room

2 Bedroom Swim Out - Lap Pool with Sun Loungers

  • Golf view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Pool Port Douglas

Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a front desk safe are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washing machine and an electric kettle, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1688424
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Pool Port Douglas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Pool Port Douglas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pool Port Douglas?

Self-parking is free at this property.

What time is check-in at Pool Port Douglas?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Pool Port Douglas?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Pool Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of AUD 50 per person applies.

Where is Pool Port Douglas located?

Situated near the beach, this luxury aparthotel is within 1 mi (2 km) of Four Mile Beach and Wildlife Habitat. Crystalbrook Superyacht Marina and Flagstaff Hill are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 240 out of 451 reviews
Rating 8 - Good. 158 out of 451 reviews
Rating 6 - Okay. 47 out of 451 reviews
Rating 4 - Poor. 4 out of 451 reviews
Rating 2 - Terrible. 2 out of 451 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness
Great place to stay, very clean and great amenities.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jong kil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for families!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities, communication
WHAT A PLACE.POOL WAS THE HIGHLIGHT.CLOSE TO EVERYRHING.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms is clean and staff are friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, excellent staff and the pool was amazing!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, large apartment and very well equipped.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, lovely staff, very nice pools-room was clean with ample space for the 3 of us. Can’t wait to head back-very special part of Australia.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, i will be back.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool was amazing
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The plunge pool in our villa was amazing
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Alex Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay!
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities, communication
3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities, communication
A great place to stay. Apartments are really large. Pool facilities fabulous. Staff have lots of information on activities to do in the area as well.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities, communication
Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments. Staff are amazing very welcoming and helpful Clean rooms, great kitchen for cooking your own meals and a spacious bathroom. Highly recommend this resort . 5+++ stars
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. Rooms and pool are perfect for a family.
Stayed 8 nights in Dec 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived. The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay. Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference. Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

spiro

Liked: Cleanliness, property conditions & facilities, communication
Aweome place to relax and unwind Gorgeous pools Staff so friendly Def coming back next year
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great pool resort!
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities for cooking and washing - really appreciated when you’re away from home for a while!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Amenities
Staff were friendly rooms incredibly clean and a great area Had a fantastic time
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay! The resort was very quiet, kids loved the pool and the apartment was so spacious and modern.
Verified

10/10 Excellent

daphne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, communication
room design was contemporary and functional. Grounds were well maintained and offered a number of pleasant areas for relaxation. Staff were super helpful with information about local eateries and attractions.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Lorelle

Liked: Cleanliness, room comfort, communication

Great place to stay

First time staying here and will definitely be back, pool was awesome, apartment was clean and presented as per the pics online, views in the evening were lovely.
Stayed 5 nights in Nov 2022

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