Located in Urangan, a neighbourhood in Hervey Bay, Oaks Hervey Bay Resort and Spa is in a shopping district and on the waterfront. Hervey Bay Historical Village Museum is a cultural highlight and some of the area's popular attractions include Reefworld Aquarium and WetSide Water Education Park. Urangan Pier and Hervey Bay Botanic Garden are two other places to visit that come recommended. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted bath, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 57 air-conditioned accommodations with Hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
2 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mineral Earth has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night.
Cots (infant beds) are available for AUD 10 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
Cleaning/housekeeping/linen are available for an additional fee
Crib (infant bed) fee: AUD 10 per night
Rollaway bed fee: AUD 65 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 1695093
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Oaks Hervey Bay Resort and Spa have a pool?
Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at Oaks Hervey Bay Resort and Spa?
As of 15 May 2026, prices found for a 1-night stay for 2 adults at Oaks Hervey Bay Resort and Spa on 17 May 2026 start from NZ$292, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Hervey Bay Resort and Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oaks Hervey Bay Resort and Spa?
Self-parking is free at this property.
What time is check-in at Oaks Hervey Bay Resort and Spa?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Hervey Bay Resort and Spa?
Checkout is at 10 AM.
Where is Oaks Hervey Bay Resort and Spa located?
Offering direct access to the beach, this Urangan aparthotel is in the city centre and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Oaks Hervey Bay Resort and Spa Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget.
Warm swimming pools.
Steven
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Mr Brett
16 October 2025
Liked: Cleanliness, room comfort, communication
Clean, comfortable, great location to esplanade
Mr Brett
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jock
16 October 2025
Liked: Cleanliness, room comfort, communication
Great room efficient check in etc.
Jock
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
clive
23 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Roomy apartment and all staff were excellent - friendly and helpful.
clive
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Alistair
26 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and to a very high standard.
Only complaint was we only had 1 night here.
Breakfast at Salt Cafe superb.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed, very clean and staff v helpful 😊
Jos
Stayed 2 nights in Aug 2025
Verified
8/10 Good
Richard
19 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, well appointed, tiny dishwasher though if many guests staying.
Richard
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Jodie
5 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and comfortable.
Jodie
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
lindsay
15 June 2025
Liked: Cleanliness, room comfort, communication
View was amazing and apartments so nice and cozy
lindsay
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Ondine Flavia
23 February 2025
Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Ondine Flavia
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Chris
3 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was really nice. Very comfortable bed
Chris
Stayed 2 nights in Aug 2025
Verified
2/10 Terrible
Penny
17 January 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was a bit disappointed. I stayed for three days and no one came to clean. When I asked the front desk, they told me there was an extra charge, which surprised me. Their rooms are already expensive; why wasn't room cleaning included? Many other hotels are cheaper and have housekeeping every day. So next time, I'll choose a different hotel.
Penny
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Derek
6 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Derek
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Belinda
10 October 2024
Liked: Cleanliness, property conditions & facilities, communication
Great stay- would stay again
Belinda
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
Carina
21 July 2022
Liked: Cleanliness, property conditions & facilities, communication
Great accommodation and friendly staff.
Carina
Stayed 1 night in Jul 2022
Verified
8/10 Good
Steven
27 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Steven
Stayed 1 night in Mar 2025
Verified
8/10 Good
Susan
26 November 2024
Liked: Cleanliness, room comfort, communication
Very nice property we enjoyed our 8 nights very much.
Susan
Stayed 7 nights in Nov 2024
Verified
10/10 Excellent
Courtney
1 April 2024
Liked: Amenities, property conditions & facilities, communication