Hampton Suites Serviced Apartments

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Photo gallery for Hampton Suites Serviced Apartments

A modern kitchen with a built-in oven, a sink, and a dining area with a table and chairs.
A modern hotel room with a large bed, a TV mounted on the wall, and a window with curtains.
A modern living room with a dining table, two chairs, a TV mounted on the wall, and a large window with curtains.
Exterior
A modern living room with a sofa, coffee table, and dining table with chairs. There is a flat-screen TV mounted on the wall and a window with curtains.

Reviews

7.2 out of 10
Good

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to River Thames

Popular amenities

  • Kitchenette
  • Housekeeping
  • Self-parking included
  • Free Wi-Fi in public areas
  • Washer/dryer
  • Refrigerator

Explore the area

View map
Portsmouth Road, Thames Ditton, Thames Ditton, England, KT7 0XR
  • Place, River Thames
    ‪2 min walk‬
  • Place, Thames Path
    ‪4 min walk‬
  • Place, Bushy Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Choose your unit

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedrooms Apartment

A hotel room with a bed, bedside table, and a view of the cityscape.

Two Bedrooms Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Superior Apartment

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Apartment

Room

Duplex Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior One Bedroom Studio

A modern room with a bed, a desk, a sofa, and a dining table.

Superior One Bedroom Studio

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Premier Apartment

  • 3 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Family Apartment

  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Penthouse

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Penthouse

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Interior
MIDDLE TOWER, character holiday cottage in Reigate
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  • Washing machine
  • Parking available
  • Microwave
10.0 out of 10, Exceptional, 1 review
The price is NZ$1,487
NZ$744 per night
includes taxes & fees
31 Dec - 2 January 2027
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Frequently asked questions

Is Hampton Suites Serviced Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hampton Suites Serviced Apartments?

Self-parking is free at this property.

What time is check-in at Hampton Suites Serviced Apartments?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hampton Suites Serviced Apartments?

Checkout is at 11 AM.

Where is Hampton Suites Serviced Apartments located?

Situated near the airport, this apartment building is 0.2 mi (0.4 km) from River Thames and 1.7 mi (2.7 km) from Hampton Court Palace. Chessington World of Adventures and Twickenham Stadium are also within 9 mi (15 km). Thames Ditton Station is 15 minutes by foot and Surbiton Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hampton Suites Serviced Apartments Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 103 out of 305 reviews
Rating 8 - Good. 76 out of 305 reviews
Rating 6 - Okay. 49 out of 305 reviews
Rating 4 - Poor. 29 out of 305 reviews
Rating 2 - Terrible. 48 out of 305 reviews

7.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Check-in

6.8/10

Communication

5.4/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Internally, very modern and clean. The small rear area to the rear where you park is a rubbish dump. And you do have to check in and out at the Crowne Plaza a quarter of a mile away.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
They offer free parking but you most certainly need to pay for it, the apartment was full of mould thinking that we visited in July.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

lovely apartment easy to cheek in definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was suitable for our needs (3 adults and 2 children). No air conditioning, but that was not such a big problem as we were in a basement apartment. Everything we need was there plus a mobile/WhatsApp connection if you needed anything. Would definitely stay again.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, listing accuracy
when booked it was booked for 5 people and only room for 4 as no extra bed only enough pots etc for 4 people cleanliness was poor needs a decent clean overall wouldnt stop again complained at reception about room size to be told he wasnt interested
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
The apartment was bejou and clean. The photos made it look a bit larger. But it was fine for our stay anyway . The car park for the apartments is small. There is a low cost public car park over the road though. Which is handy.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
I originally booked for 2 nights then booked a further 2 nights - before knowing what I was booking into. The apartment was musty, if quite clean, run down, and poorly appointed. The furniture was all askew, the rooms quite shabby and cupboards broken (eg fridge door). I ended up foregoing the cost of the extra 2 nights just to find something else that was decent.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Far and away the worst place I have stayed in years. The car park is full of trash, the back door was propped open to allow anyone in, the apartment had a modern bathroom but the main room furniture and floor need replacing. The glassware was dirty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Plenty of room in carpark at back of property. Check in at hotel up the road easy. Bare minimum pans/plates etc. A good base for Bushy parkrun.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
I wish to make a compliant. I booked 3 2 bedroom apartments but was only given a family room and one 2 bedroom apartment. The first apartment was filthy and so the guests had to ask for a different room. Then once they had left the room and returned none of the door keys worked. Other unrelated guests had the same issue.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Check-in, communication
A decent bed and clean if spartan bathroom. For a serviced apartment, there was very little in the way of servicing .. furniture was haphazard, there was a musty smell and no air con (to be fair it I stayed during an unseasonably hot time), which made the experience more unpleasant. No coat hangers, hair dryer or anything much other then mismatched cutlery. The check in was a 5 min walk down the road, which meant dragging a case along. Not my favourite experience.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Apartment was spacious. Shower door didn't seem like it had been cleaned from previously. Despite floor may have looked clean, up close you could tell it needed a good scrub. Had a pleasant stay it had done the job we needed a good sleep. Bed sheets were clean.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness
Pros: easy check-in process. Good location, 15mins away from Chessington (the reason for our stay). Lovely pubs and restaurants nearby (particularly the Albany and the ferry). Cheap public parking behind the building. (up to £4 per day which for anywhere in the UK these days seems unheard of). Cons: very hot in the apartment with ineffective fans provided (we luckily brought our own). Note that the host does say that air-conditioning isn't available. Unpleasant odour through the apartment seemingly from the drainage. Black mould around windows and blinds in kitchen area. Uncomfortable sofa bed. Tired looking furniture and flooring. Heavy traffic noise on Portsmouth Road (obviously not property's fault but does negatively affect the experience). Overall: Was manageable for the 3 nights given that the purpose of the stay was for sleeping. Unfortunately would not be staying again.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Do not stay here with children, it is not safe due to large, low, bottom opening windows that do not lock and have no safety catches. Only half a dozen car park spaces for 2 full apartment blocks Sofa bed metal frame was seriously broken with sharp metal sticking out in multiple places No bedding provided for sofa bed despite booking for four people and only having one double and one single bed Check in at another hotel almost a mile away We were provided with fans as it was extremely hot, these did NOT work Wifi was very poor and does not work with the smart TV's
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, check-in, communication, listing accuracy
Shower door was missing, only 3 towels despite being 4 of us, missing cutlery and general cleanliness not great, parking was shocking got blocked in, fire protection was poor fire door propped open on hallways, and front and back doors wide open!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great Family Stay

Very clean ,Lovely laid out apartment.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little place near Hampton Court Palace located in a charming little town.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, check-in, communication
They left us outside the property in the blistering heat for 25 minutes with young children whilst finding someone with the key. They then took us into the wrong apartment. Eventually we got to our apartment and there was small pieces of broken glass on the floor, small bits of food in the fridge and generally not very clean. There was also no bedding for the sofa bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great option for a family trip to London!
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

I booked the wrong date by mistake. They told us to contact hotels.com and it would be fixed. We did that, and booked and paid for the correct dates. Hotels.com achieved nothing. Then we stayed there, it was atrocious, dirty and insecure. See my review from 7 days ago and note the same issues raised by others over a long period. Absolutely the worst place I have ever had the misfortune to stay, and due to safety concerns we are informing the authorities. Hotels.com sent loads of AI messages claiming to be from real people and saying they couldn't do anything. Garbage.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Communication
It was okay but tired furniture and rugs:carpets. Needs updating
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication, listing accuracy
Following my stay, there were not enough towels for the 5 occupants in the apartment. The parking situation was very poor. It was not made clear the parking opposite was charged even though I specifically asked. There was zero availability in the carpark next to the building. The apartment was clean and well maintained. The pictures when booking are very misleading as the place is much smaller than you would expect. If anything I would like some compensation due to the extra parking I was having to pay per day. Thanks
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
The key holder had to use his shoulder and full force to open the front door for us when letting us in. I overlooked this as we were tired and just wanted to get in. The smell of smoke hit us immediately and with young children and as a non-smoking family it was very unpleasant. The fridge was filthy so I wouldn’t have been able to use the self catering aspect of the stay even though that is why we had booked. On leaving for dinner later the door lock completely broke on us. It was clearly very damaged and was misshapen and part of the door frame looked as though it had been smashed. The phone number to call was unresponsive and the hotel down the road couldn’t offer support as they are only key holders. Had to find a new hotel at 8pm with young children. Since then, Hampton Suites haven’t answered messages or emails and hotels.com also can’t get through to them. Appalling service. Do not stay here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would Book again
Stayed 5 nights in Aug 2024

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