Apartment

Flats Castelo - HOrigem

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Photo gallery for Flats Castelo - HOrigem

A balcony with two black chairs, a table with a book, a cup, and a spoon.
A view from a window overlooking a cityscape with a tiled roof and buildings in the distance.
A building with a tiled facade, a balcony with wrought iron railings, and a graffiti-covered wall.
A dining area with a table and chairs, a view of the outside balcony, and a green sofa.
A modern living room with a blue sofa, a red table, a lamp, and a TV.

Reviews

8.2 out of 10
Very good

Highlights

  • Discover nearby landmarks
    Walk to Rossio Square

Popular amenities

  • Kitchenette
  • Free Wi-Fi in public areas
  • Microwave
  • Living area
  • Non-smoking

Explore the area

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Costa Castelo 82/84, Lisbon, 1100-177
  • Place, Castle of São Jorge
    ‪1 min walk‬
  • Place, Lisbon Cathedral
    ‪7 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Choose your unit

View all photos for Comfort Apartment, 1 Bedroom

A modern living room with a blue sofa, a red table, a lamp, and a TV.

Comfort Apartment, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom, City View

A modern living room with a TV, two armchairs, a floor lamp, and a kitchen area in the background.

Superior Apartment, 1 Bedroom, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Studio

A compact room with a bed, a dining table with chairs, a standing fan, and two framed artworks on the wall.

Economy Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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10.0 out of 10, Exceptional, 1 review
The price is NZ$393
NZ$197 per night
includes taxes & fees
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Frequently asked questions

Is Flats Castelo - HOrigem pet-friendly?

No, pets are not allowed at this property.

How much is parking at Flats Castelo - HOrigem?

This property doesn't offer parking.

What time is check-in at Flats Castelo - HOrigem?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Flats Castelo - HOrigem?

Checkout is at noon.

Where is Flats Castelo - HOrigem located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Castle of São Jorge, Rossio Square and Lisbon Cathedral. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Rua dos Lagares Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Flats Castelo - HOrigem Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 65 out of 161 reviews
Rating 8 - Good. 71 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 10 out of 161 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Check-in

8.0/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
absolutely loved the place. I went with a friend and it was spectacular, we had the top room and the view was amazing. The apartment was clean, receptionists were super helpful and friendly and gave us directions, and tips. The place was very spacious for the two of us. The area was pretty safe except there was one guy that was a bit creepy 2 doors down. However, still very great apartment, kitchen worked well and bathroom was clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great apartment in convenient location but worth noting there is an incline to access the apartment.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A place to go to…I’d love to revisit.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I did not use the air conditioning. The heat pump worked well.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was completed. Clean, spacious. Friendly check in staff!
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Mattress a bit saggy and needs to be replaced. Shower door leaks and does not seal so the floor gets all wet every time you use it.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good flat
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely space- safe and quiet. Felt like home. Nice people and interesting streets all around.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Lovely apartment

Lovely clean apartment, with amazing views, and we even got upgraded to the top floor!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Alfama district apartment

This flat is in the heart of the Alfama district. The streets and stairs are steep but well worth the effort!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location near the castle. Beware if accessibility is an issue, as it requires climbing steps and is not easy to access via taxi. Very clean and nice.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Bed bugs

Location had bed bugs, really not happy.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got this property from HOrigem after staying a couple of nights at another of their properties and deciding to stay an extra night in Lisbon. It was just a couple of blocks away from the first one and equally great. The view was less desirable than the first one which looked down at the street where the cable cars run by, but other than that, it was a great stay. We can't say anything but great things about the staff and their friendliness and helpfulness, Diogo even help carry my wife's baggage up the steep streets from the first property to this one. Highly recommended.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Bedbugs

Would not recommend this place. Got bitten of bedbugs here. We also had to wait outside 30 minutes in the evening as the host didn’t answer our phone calls due to check in.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Poor sound insulation within building. Opposite a building site
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great Location and Friendly Staff, but Misleading

The hotel was very well located, with restaurants just a few steps away, definitely a plus. The staff was also very welcoming, however, getting there was a bit confusing. We first had to go to a different location in the city center, which wasn’t clearly explained in the booking instructions. We were also quite disappointed with the accommodation itself. The photos showed a very modern apartment, but in reality, it was rather old-fashioned, with a noticeable musty smell typical of older buildings. That said, the rooms were very clean, and the beds were comfortable. In summary: a good stay overall, despite the misleading presentation online.
Stayed 11 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Don’t stay here! We did not see the comment left by other guest earlier this year. There’re bed bugs and ever since the day we stayed there, we got bed bug bites every nights. They even left with us in our luggage so moving to other hotel not going to save the problem.
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Disastrous and unsafe room. Bedroom on ground floor with the thinnest door, feels like people chatting in the street are in the room. I had to pay for another hotel and they refused to refund me. Second night was okay because they moved me to an appartment upstairs and felt perfectly safe. Please beware of the room you’re getting if you’re on ground floor. Never again
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Communication

Poor management, terrible communications

Terribly inflexible management with poor communication skills (none). This doesn’t matter until it does. I would recommend against staying here.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing I can say is it was conveniently located. It was not very clean. Floors were dirty. Mold in shower. Shower fixtures were broken. Air conditioner kept making a buzzing sound every 20 - 30 seconds. Ran out of hot water. When I called to let them know was told there was only one boiler for whole building. Later found out that wasn't the case. The dial on the water tank in the bathroom had been turned to off.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, communication
The apartment we stayed in was full of bedbugs. I thought I had just been bitten by mosquitoes but the bites continued to get worse and more bites showed up in subsequent nights. On the third day of our stay, we found multiple bedbugs in the sheets when we woke. Communication with the owners was not great. They told us that they would change/wash the sheets which they did. But there were still bugs in the room when we got back that evening. We had to move to a new hotel at additional expense to us and the property have not been helpful in even covering the additional costs for a new place to stay. Cannot recommend the room we stayed in. Location however is excellent (though not much of a consolation)
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Poor communication and management did not appear to care about making the customer comfortable... On the first night of my stay, i asked for a sheet for the pullout couch...i just wanted it because there was not one already provided....the lady said she was busy and would call me back....she did not and when i called her back over an hour later, she sent it to voice mail not once but twice and responded. That morning, ants (lots of ants) started coming up through the hard wood floors, they were on the countertops too....i was told that housekeeping would handle it around 1pm. This was at 9am when i reported it. Housekeeping is the only reason i am giving this place an ok...they were wonderful...they handled the ants and made the fold out bed comfortable for my second night. Management also did not address the broken air conditioner...in fact when we ask her about it, she rushed out the flat saying she did not know how to use it. It was October, but because we were on the 3rd floor and due to the heavy rain could not keep the windows open...it was a little stuffy. I cannot in good faith recommend this place because managements response to simple requests were treated as if i were bothering them, and i was only asking for basic items... this is my first negative reveiw and i traveled very often and for many years with Expedia.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
A localização do quarto era muito confusa, quando chegamos ao local não tinha ninguém para nos receber, foi necessário entrar em contato com uma pessoa que não me recordo o nome. O local havia acabado de ser limpo, era extremamente pequeno. Ao reservamos as fotos do local não eram as mesmas do anúncio, havia uma varada nas fotos, contudo, nada disso é verdade, trata-se um quarto com a porta para a rua, o que nos deixou um pouco preocupado, mas não aconteceu nada. Um único ponto positivo é que a pessoa que nos atendeu disse que poderíamos deixar nossas malas em um outro local.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo 10/10
Stayed 2 nights in May 2026