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Aparthotel

Apartamentos Casablanca

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Photo gallery for Apartamentos Casablanca

Pool
Pool
Exterior
Room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Outdoor pool
  • Garage parking available
  • Kitchen
  • Laundry room
  • Balcony
  • Full-service spa
The current price is NZ$171
includes taxes & fees
17 May - 18 May

Explore the area

View map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    â€Ș5 min walk‬
  • Place, Botanical Gardens
    â€Ș10 min walk‬
  • Place, Plaza del Charco
    â€Ș12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    â€Ș72 min drive‬

Choose your unit

View all photos for Studio, 2 Single Beds

Room

Studio, 2 Single Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed

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About this property

Apartamentos Casablanca

This smoke-free aparthotel features a full-service spa, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 9 per person
  • Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self-parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1901335
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Apartamentos Casablanca have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 7:00 PM.

How much does it cost to stay at Apartamentos Casablanca?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Apartamentos Casablanca on 17 May 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apartamentos Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Apartamentos Casablanca?

Self-parking is available for EUR 7 per day.

What time is check-in at Apartamentos Casablanca?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Apartamentos Casablanca?

Checkout is at 11:00 AM.

Does Apartamentos Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Apartamentos Casablanca located?

Located in the heart of Puerto de la Cruz, this spa aparthotel is steps away from Martianez Shopping Centre, Sitio Litre Garden and Jardin Aquatico. La Paz Lookout and San Telmo Promenade are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 314 out of 527 reviews
Rating 8 - Good. 182 out of 527 reviews
Rating 6 - Okay. 24 out of 527 reviews
Rating 4 - Poor. 5 out of 527 reviews
Rating 2 - Terrible. 2 out of 527 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

9.0/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous place. Our stay was comfortable and the kitchen was very well equipped.
Stayed 27 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cute Hotel
Stayed 4 nights in Oct 2025
Verified

8/10 Good

LUIZ GUILHERME

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good for families.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Charla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The outdoor pool was lovely. On site dining and easy location to walk into town.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tetyana

Liked: Cleanliness, room comfort, communication
Clean and nice
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

SYLVIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

ABIOLA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff always greet you, a nice touch.
Stayed 14 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

O wonderful stay in Puerto de la Cruz

Everything was fine. It was all clean.
Stayed 14 nights in Feb 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities, communication
Vary nice
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kedar

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort, communication

Fabulous

Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

vanessa

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
You won’t ever find a parking!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARTHA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 7 nights in May 2024
Verified

10/10 Excellent

chantal

Liked: Cleanliness, property conditions & facilities, communication
All is good
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Petrus

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!
Verified

10/10 Excellent

Nicolette

Liked: Cleanliness, room comfort, communication

Apartamentos Casablanca

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Stayed 4 nights in May 2025
Verified

8/10 Good

Ilea

Liked: Cleanliness
The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, room comfort

Nice Place

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024
Verified

10/10 Excellent

Carole

Liked: Cleanliness, room comfort, communication

A restful break..

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Stayed 9 nights in Dec 2022
Verified

8/10 Good

Hazel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Choice Casablanca

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Stayed 7 nights in Nov 2022
Verified

6/10 Okay

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Terttu Marjatta

Liked: Cleanliness, amenities, property conditions & facilities, communication
ErittÀin siisti hotelli, ympÀristö ja huoneisto, jota pyydettiin.Aurinkoinen parveke, rauhallinen sijainti. Henkilökunta ystÀvÀllinen ja palvelualtis. Mahtava hotelli, sijainti mÀen puolivÀlissÀ iÀkkÀÀlle haastava. Kiitokset henkilökunnalle.
Stayed 28 nights in Jan 2026
Verified

6/10 Okay

Mikael

Disliked: Communication
Rum o personal var ok. Jag hade ett önskemÄl dÄ jag bokade för 11 (elva) mÄnader sedan och det var att fÄ lÀgenheter nÀra varandra. Vid 3 (tre) tillfÀllen mailade jag och bad snÀllt om det. Svaret jag fick var att de skulle göra sitt bÀsta för att gÄ mig tillmötes. Bara skitnack och automatsvar. Vi hamnade i 3 olika block vÀldigt lÄngt frÄn varandra. Jag hade bokat 5 rum för min familj. Bara dÄligt
Stayed 9 nights in Jan 2026

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