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Aparthotel

Somerset West Point Hanoi

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Photo gallery for Somerset West Point Hanoi

A modern high-rise hotel with a prominent entrance, large windows, and a visible sign for 'Somerset.'
A rooftop terrace with circular seating areas, a view of the cityscape, and a building with a wooden facade.
A high-rise hotel with multiple floors, balconies, and a modern architectural design.
A modern living room with a green accent wall, a wooden bookshelf, and a large abstract painting.
Bathroom

Reviews

9.4 out of 10
Exceptional

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to West Lake

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Dogs and cats allowed
  • Kitchen
  • Laundry room
  • Air-conditioning

Explore the area

View map
No.2 Tay Ho Road, Hanoi
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Choose your unit

View all photos for Executive Studio

Room

Executive Studio

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms

In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 3 Bedrooms

Private kitchen

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Studio

Room

Executive King Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio

Room

Executive Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two-Bedroom Executive Apartment

Room

Two-Bedroom Executive Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Somerset West Point Hanoi

Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 375000 for adults and from VND 188000 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 19398281
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Somerset West Point Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.

Is Somerset West Point Hanoi pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.

How much is parking at Somerset West Point Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Somerset West Point Hanoi?

Checkout is at noon.

Does Somerset West Point Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.

Where is Somerset West Point Hanoi located?

This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 165 out of 233 reviews
Rating 8 - Good. 53 out of 233 reviews
Rating 6 - Okay. 10 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great front desk and cleaning staff, clean and comfortable too.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Tarek

Liked: Cleanliness, property conditions & facilities, communication
Good place
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mei

Liked: Cleanliness, check-in, communication, listing accuracy
The lobby is very pretty. The rooms are very basic. The ensuite washer dryer unit is great though for convenience. There are quite a few cute bars and restaurants around the area, which is nice.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, communication
We stayed in a 2 bedroom apartment and it was very spaciaous and had everything we needed. We stayed on 20th floor and was still quite noisy from te road noise. Pool area was nice but not used as quite cool in December. Friendly staff. Location not central for sightseeing but suited our needs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MING FENG

Liked: Cleanliness, room comfort, communication

nice hotel to stay

great hotel, great service
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very nice hotel for staying in Hanoi. Good location, good rate and clean.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Apartment was very good for the price.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Great room (suite with a living room and bedroom). Breakfast was fine though not a huge variety and staff were mad when I tried to take some toast for my daughter who slept though the meal service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Takuya

Liked: Amenities, property conditions & facilities
Facilities are clean and new, nice to stay long.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

LEE

Liked: Cleanliness, room comfort, communication

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
Stayed 14 nights in Jan 2024
Verified

10/10 Excellent

Christopher Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Yen Yuin

Liked: Cleanliness, room comfort, communication
The place is comfortable and clean
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Akiko

Liked: Cleanliness, amenities, communication
The noodles for breakfast are tasty!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would recommend
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

WingYan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Hatim

Liked: Cleanliness, room comfort, communication

Nice Hotel, perfect location and GREAT staff

Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025