Viola Hotel Suites

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Photo gallery for Viola Hotel Suites

A modern lobby with leather sofas, a flat-screen TV, decorative light panels, and a large window with a view of the street.
A modern lobby with sofas, a TV, and decorative panels.
A lobby with a seating area, a television, and a modern elevator.
A modern lobby with a staircase, seating area, and a large screen.
A hotel with a modern facade, multiple balconies, and a prominent entrance with arches.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.

Popular amenities

  • Restaurant
  • Room service
  • Buffet breakfast included
  • Kitchenette
  • Self-parking included
  • Air-conditioning

Explore the area

View map
Wasfi At-Tall Street, Amman, Amman Governorate
  • Place, King Hussain Sports City
    ‪10 min walk‬
  • Place, Shmaisani Hospital
    ‪2 min drive‬
  • Place, Royal Culture Center
    ‪2 min drive‬
  • Airport, Amman (ADJ-Marka)
    ‪10 min drive‬

Choose your unit

View all photos for Family Suite

A hotel room with a bed, a bedside table with a lamp, a bathroom visible through an open door, and a mirror above the table.

Family Suite

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

A hotel room with two beds, a bedside table, a lamp, and a view of the hallway.

Junior Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

A hotel room with a bed, a TV, a lamp, and a large window with curtains.

Deluxe Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Studio

A hotel room with a neatly made bed, a headboard, a bedside table with a lamp, and a view of the hallway.

Standard Studio

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Washing machine
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Frequently asked questions

Is Viola Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viola Hotel Suites?

Self-parking is free at this property.

What time is check-in at Viola Hotel Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Viola Hotel Suites?

Checkout is at noon.

Does Viola Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JOD 30 per vehicle applies.

Where is Viola Hotel Suites located?

Located in Tla' Al-Ali, this aparthotel is within a 15-minute walk of Al Mukhtar Mall and King Hussain Sports City. Martyrs' Memorial and Museum and International Stadium are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Viola Hotel Suites Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Check-in

8.8/10

Communication

9.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing hotel and service, and perfect location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and safe with extremely friendly staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice rooms and very supportive staff

The room was nice, quiet and clean and the breakfast a good local buffet. The staff was kind and very helpful.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location with plenty to see and do nearby. Nice staff. Clean rooms with free water was a pleasant bonus.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place and near to everything in Amman

Very nice experience and I recommend this place to everyone.
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Communication
The Location was good , The property is a bit old and not so clean…it’s ok to stay for a day but not more…
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Location,suite size, price, stuft,housekeeping team, and breakfast are very good. The suite has everything you need but the living area has scraps sofa and chairs (not only too sagging but you feel the wood when you sit on it ) when I complained about that they offered me to change the suit but they said all rooms like this . One more disadvantage is the shower pressure is weak. Bery helpfull stuff but bad management.
Stayed 12 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, communication

Expect to buy your own kitchen supplies

The bed was too stiff and not a king size even though it looked like it was in the “deluxe” pictures. It fits almost a person and a child in size. The kitchen was a disappointment because it had nothing in it. And then when we asked for kitchen supplies they gave us few stuff. Not what you expect when you pay for a deluxe room price
Stayed 11 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

3.5 Stars. It’s ok. Does the job.

More 3.5 Stars, not 4. Mixed feelings about this accom. We had the Family Suite for 3 nights. Main bedroom is a little small. Not a lot of room for 2 x bags. Decent size bathroom for both main and ensuite. Beds were ok, a bit dated. The place was clean. Shower pressure good. Lounge has a small couch and some single chairs. Kitchenette is ok, but it’s missing pots / pans, so you cant use the stove. Very minimal cutlery. 1 x spoon, fork and a few knives. This may have been corrected if we asked but we didn’t bother. Disappointing. A family suite with a kitchenette should come with enough cutlery and pots and pans already. My main issue was the lack of a washing machine which was originally advertised to the best of my knowledge as it was the reason I booked. Now it says “laundry facilities”. Even if I made an error, “laundry facilities” is the hotel charging you to do the washing for an ridiculous amount of $$. So buyer beware. However the hotel is clean. It’s well priced. Staff are very helpful. Small Mini mart close by. A big Safeway mart is a 10 min walk. A few restaurants up the road and an ATM around the corner.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Communication
i tried to contact the host through hotels.com twice without any reply. we arrived at around 4am it was closed but they open for us when we knock the door. room was ready and clean, but there was bad smell outside the room. i told the reception about it also twice but we left the hotel next day and the bad smell was still there .
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre est bien , il y avait une cuisinette mais il manquait certain ustensiles
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
فندق رائع وخدمة ممتازة الغرف رائعة ونظيفة وكل الشكر لجميع العاملين بالفندق
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and well organized with a small kitchen. Close to supermarket 4min walking distance. Staff were good helpful and they were educated. Good price too with breakfast every morning.
Stayed 12 nights in May 2022
Verified review

10/10 Excellent

Liked: Communication
Perfect!
Stayed 4 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

A Jordanian experience!

We were at Viola for 10 nights. The aircon stopped working nearly every day - generally restarted by opening and closing the window (no idea why that worked) Breakfast was good from a local viewpoint, but the lack of cereal was missed by us Westerners. The room keys also stopped working daily and had to be replaced daily. The free bottles of water each day were much appreciated.
Stayed 10 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very very clean, friendly staff, quiet hotel and good breakfast
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
الموقع ممتاز، الاستقبال جيد جدا، الغرفة واسعة و مريحة، عدة مطاعم قريبة من الفندق؛ بالاضافة الى العديد المحال في أشهر شارع في عمان (الكاردنز(.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und neu sowie komfortable. Nette Hotelsrbeiter gerne wi e der
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة وفندق متميز وتعامل راقي
Stayed 5 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great, perfect place

All was great, perfect place, very clean, comfortable, great size, good wifi, friendly.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The staff were extremely helpful and courteous. Location was excellent on Gardens street very close to Shmeisani Area, Safeway Supermarket and Abdali Boulevard. Breakfast provided had an excellent international appeal as well as a variety of local dishes. The premises were spotless at all times. I highly recommend it!
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Stayed 1 night in Nov 2023
Verified review

8/10 Good

Stayed 2 nights in Oct 2023