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Apartment

The Urban Retreat

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Photo gallery for The Urban Retreat

A bedroom with a bed, two bedside lamps, a painting, a glass door, and a tiled floor.
Exterior
A neatly made bed with a headboard, two bedside lamps, a painting above the bed, and a door with a patterned floor mat.
A bathroom with a white sink, toilet, and patterned floor tiles.
A modern kitchen with grey cabinets, a stainless steel sink, and a built-in oven.

Reviews

8.2 out of 10
Very good

Highlights

  • Cue up the fun
    One of the few properties with an on-site pool table.
  • Discover nearby landmarks
    Walk to WestQuay Shopping Centre

Popular amenities

  • Laundry room
  • Terrace
  • Free wired internet
  • Business facilities
  • Non-smoking

Explore the area

View map
2A Canton Street, Southampton, England, SO15 2DH
  • Place, Mayflower Theatre
    ‪6 min walk‬
  • Place, SeaCity Museum
    ‪6 min walk‬
  • Place, WestQuay Shopping Centre
    ‪12 min walk‬
  • Airport, Southampton (SOU)
    ‪16 min drive‬

Choose your unit

View all photos for Premium Apartment, Ensuite (Ground Floor (1))

A bedroom with a bed, two bedside tables, a window with blinds, and three framed pictures on the wall.

Premium Apartment, Ensuite (Ground Floor (1))

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Apartment, Ensuite (First Floor (2))

A neatly made bed with a headboard, two bedside lamps, a painting above the bed, and a door with a patterned floor mat.

Premier Apartment, Ensuite (First Floor (2))

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Trundle Bed
  • Free Wi-Fi

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About this property

The Urban Retreat

Laundry facilities, a computer station and free Wi-Fi in public areas are available at this smoke-free apartment building. Other amenities include multilingual staff assistance. Each apartment offers a separate bedroom. Weekly housekeeping is available.
The Urban Retreat offers 2 accommodations. Housekeeping is provided on a weekly basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email with check-in information
Information provided by the property may be translated using automated translation tools

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Property # 22784457
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

What time is check-in at The Urban Retreat?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM.

What time is check-out at The Urban Retreat?

Checkout is at 10:00 AM.

Where is The Urban Retreat located?

Located in The Polygon, this apartment building is within a 10-minute walk of Southampton City Art Gallery and Mayflower Theatre. Southampton Cruise Terminal is 1.7 mi (2.8 km) away. Southampton Central Station is 12 minutes by foot and Southampton St Denys Station is 23 minutes.

The Urban Retreat Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Check-in

5.6/10

Communication

2.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Terence

Liked: Cleanliness, room comfort, communication

Great accommodation and a fantastic host.

Had a fantastic stay for business. Accommodation Central to everything. Needed to work on the isle of Wight, short (20mins) to the ferry. Host was every responsive to my questions. Would consider staying again for either business or a short break.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star A MUST STAY

First of all the apartment was stunning nicely layed out second the location was fantastic right next to the center just rever there is no parking we payed £9 a day at a multi story Round the corner
Verified

4/10 Poor

Jose

Liked: Property conditions & facilities
Disliked: Amenities, communication
The property manager was not reasonable in our request for a compensation settlement being that the flat had no heating one evening. She said that I should have called her to which I responded that I hadn’t that evening due to the lateness and opted to report it in the morning. She was not accommodating but curt. I further want all to know that even though the place is supposed to be smoke free it really isn’t as a person can smoke in an outdoor door space outside the bedroom. All smoke odors permeate the bedroom pillows and covers. The place does not provide any tea or coffee as an amenity. The shower head leaks from above. Truly a shame!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk everywhere and very well appointed.
Stayed 8 nights in Mar 2020
Verified

2/10 Terrible

Oli

Disliked: Staff & service, room comfort

Don't stay here - better options elsewhere in city

Rude owner following the iron staining my shirt with brown liquid - refused to compensate, property too hot with non-functioning controls, less kitchen equipment than you would find in your back pocket, shower so small you touch the sides, very over priced. I stay in Southampton a lot for business and there are far better options elsewhere for a better price and a better service... Avoid this property
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on business.

A great place to stay whilst working in Southampton on business. There are pubs, restaurants and a Sainsbury’s located in walking distance. The flat is clean and comfortable. Great rainfall shower and modern kitchen. The guests in the flat above were quite noisy which made it difficult to nod off, but this isn’t the fault of the flat. The kitchen is a great relief and means you can cook your own food instead of eating out all the time - note it’s not as fully equipped as some so you may need to improvise. The only thing that let it down was that the towels hadn’t been dried properly so had a musty smell.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My default when I am in Southampton for business

A lovely apartment. I have stayed in both upstairs and downstairs and it is now the first place that I look any time that I am in Southampton for business. There is a full kitchen which is nice and easy to use and a great overall aesthetic in the apartment. The bed is very comfortable also. The only thing of note is I do not believe there is a freezer from what I could find.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good property in great location with full amenities. Booked through Expedia but initially didn’t hear back from property when contacted via Expedia. Once we found an alternate contact email, response was prompt.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort

Not for me

Found the place to be very hot at night and noisy. Also everything to make a cup of tea except milk which I had expected to be available but that might have been my error.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location - Modern apartment.

Nice little apartment, might be a bit tight with 4 people. There is no freezer and there is a cleaning charge which isn't advertised before booking.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Cute

Really cute apartment.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay in Southampton, host really pleasant and apartment spotlessly clean. Wouldn’t hesitate to stay again, and located in walking distance to most place in Southampton.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice clean and central place. However, additional cleaning charge was requested, which was not specified before booking. No facilities to leave luggage for the day after chrckout ( which is standard in most places).
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is lovely and in a brilliant area for southampton. Multistorey car park is less than 5 min walk away.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Sheila

Liked: Cleanliness
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

MICHAEL

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

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