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Oriental Palace Apartments Hanoi

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Photo gallery for Oriental Palace Apartments Hanoi

Lobby
Creator video - submitted by ALEX_TRAVEL
Room
A courtyard with a paved walkway, potted plants, and a building with a balcony.
Living area

Reviews

8.0 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to West Lake

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Balcony or patio

Explore the area

View map
No. 33 Tay Ho Street, Tay Ho Ward, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Syrena Shopping Center
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Choose your unit

View all photos for Executive Apartment, 2 Bedrooms, Pool View, Poolside

A hotel room with a large bed, bedside tables with lamps, a painting on the wall, a balcony with a view, and a dining area.

Executive Apartment, 2 Bedrooms, Pool View, Poolside

  • 80 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

A hotel room with a large bed, a sofa, a small table with a vase of flowers, a nightstand with lamps, and a view of the city through large windows.

Deluxe Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a sofa, a small table, a mirror, a bathroom with a bathtub, and slippers on the floor.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A bedroom with a large bed, two bedside tables with lamps, an air conditioning unit, and a large window with a view of greenery.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Villa 3 Bedroom

A two-story building with a balcony, surrounded by greenery and potted plants.

Villa 3 Bedroom

  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Master Luxury

Room

Master Luxury

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

A bedroom with a bed, a desk, and a chair. There is a window with curtains and a nightstand with a lamp.

Family Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

Room

Deluxe Studio

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Oriental Palace Apartments Hanoi

This apartment building features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, dry cleaning and laundry facilities. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. A balcony, an electric kettle and free bottled water are among the other amenities available to guests. Housekeeping is not available.
Oriental Palace Apartments Hanoi offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star apartment has kitchens with fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Hanoi apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 300000 (one-way), (up to 12 years old)
  • Rollaway bed fee: VND 450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 23282796
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Oriental Palace Apartments Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Oriental Palace Apartments Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriental Palace Apartments Hanoi?

Self-parking is free at this property.

What time is check-in at Oriental Palace Apartments Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Oriental Palace Apartments Hanoi?

Checkout is at noon.

Does Oriental Palace Apartments Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Oriental Palace Apartments Hanoi located?

Located in Tay Ho, this apartment building is within a 10-minute walk of West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Oriental Palace Apartments Hanoi Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 18 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

10/10

Check-in

7.8/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Gus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great reasonable rate accommodations.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Nice property, spacious rooms, good pool area and extremely helpful and pleasant staff
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, room comfort, communication

Nice and quiet

Great place to stay.
Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Doan Huu

Liked: Cleanliness, property conditions & facilities, communication
The location is fantastic, ideally situated for easy access to West Lake. The staff is exceptionally friendly, making you feel right at home in this cozy environment. While the amenities and furniture may show their age, they remain functional and sufficient for your basic needs in a comfortable apartment, with sound design adding to the place's charm. It truly offers a warm and welcoming atmosphere that makes it feel like a home away from home.
What I cherish most is a spacious room; it truly creates a sense of comfort and peace that resonates deeply with my heart.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tor Erik

Liked: Cleanliness, room comfort, communication

Quan am

Alright apartment in a big apartment building , good bed
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

??

Disliked: Amenities, property conditions & facilities, communication
The price includes breakfast, but I paid for it separately.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ricky

Liked: Cleanliness, communication
Property is good for what you pay. Big rooms and easy walk to get around. I enjoyed it as it was away from the busy side of Hanoi. It was in walking distance to many places. Recreation building looked a bit sad but I doubt anyone used the facility. Not a bad stay if you’re only looking for a place to lay your head after a busy day exploring
Verified review

2/10 Terrible

ALESSIA

Disliked: Cleanliness, amenities
Stay away book another place don’t believe the pictures in the internet - not the real ones at all I check in and after 15 mins I checked out
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property which is located in a very quiet area which you do not hear any honking horns of the nearby community. The bed was very comfortable and the room was very big. The only problem is the very old bathroom which had stains over the shower/bath and the old towels being used. Just very old looking , but very good experience
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Hans Günter

Disliked: Room comfort, communication
Alles sehr Renovierungsbedürftig
Stayed 5 nights in May 2023
Verified review

8/10 Good

Chen

Liked: Staff & service, property conditions & facilities, room comfort

Bathtub not clean but all is good

The bath tub not clean
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit old, but comes with reasonable price, clean and huge room, plus breakfast, and the staffs are very friendly.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Shincheol

Liked: Cleanliness, staff & service, property conditions & facilities
호텔규모는 작고 조식은 부페형이 아닙니다. 그래도 서호에 가깝고 직원이 친절해서 가격 대비 만족합니다
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Pepe

Disliked: Amenities
No me gustó nada,la situación muy mala y muy escondido, la WiFi mala
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and accommodating and everything in the hotel is very clean. The beds are comfortable, and it is in an excellent location. Some things are a bit outdated, but everything was clean and in working order. We booked a repeat stay after leaving Hanoi and returning due to our positive first experience.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil est très personnalisé, notre nom était sur la feuille d’arrivée!! Petit en-cas servi à la chambre comme cadeau de bienvenue, personnel très accueillant et parle très bien anglais. Tout était extra!!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and staff friendly. The Pho was the best I have had yet
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good facilities and good value Tay Ho hotel

The Oriental Palace is in a quiet location inside a gated compound. The facilities are good for the price. A pool with pool towels, a gym and more. It’s located close to the Serene Shopping Centre and the restaurants of Tay Ho. The WiFi is better than most places I’ve stayed in Hanoi. The room is large, clean and comes with a compact kitchen area. All in all, good value for money.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. I highly recommend! Very clean and quiet. Good breakfast options.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

HS

Liked: Cleanliness, staff & service, property conditions & facilities
ロケーションは良く、部屋も広くホテルの対応もとても良かった。 シャワーの水圧と温水の量に問題が有った。
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Do-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

古い設備だがきれい

ホテルの裏で行われている工事の騒音がある。全体に設備が古い。掃除はできている。
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Pretty nice stay. Rooms were large and clean. Staff was friendly. Only hitch was that the bath tub and the sink were not draining properly. Needed a few days for it to be fixed properly.
Stayed 5 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The building is quite old and lack maintenance and cleanliness compared to the price of options in Hanoi
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

SEUKJIN

Stayed 28 nights in Oct 2025