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Aparthotel

Citadines Shinjuku Tokyo

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Photo gallery for Citadines Shinjuku Tokyo

Exterior
Front of property
Breakfast area
Lobby sitting area
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
The current price is NZ$253
10 May - 11 May

Explore the area

View map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Choose your unit

View all photos for Studio (Double)

Room

Studio (Double)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds

Room

Studio, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio, 2 Single Beds

Room

Executive Studio, 2 Single Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio (Double)

Room

Executive Studio (Double)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Citadines Shinjuku Tokyo

This aparthotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260.0 per night.
Cots (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 10 May 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Shinjuku Tokyo?

This property doesn't offer parking.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1762 out of 2882 reviews
Rating 8 - Good. 919 out of 2882 reviews
Rating 6 - Okay. 158 out of 2882 reviews
Rating 4 - Poor. 31 out of 2882 reviews
Rating 2 - Terrible. 12 out of 2882 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Check-in

9.4/10

Communication

9.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Nam

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Flora

Liked: Cleanliness, room comfort, communication
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, communication
Spacious room, great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ali

Great location - nice quite
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bee Leng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and nice room. All the staff there were very friendly and nice. Second time staying and best area.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with my stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chiang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless room and courteous staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Every aspect was great while staying at the Citidines Shinjuku
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Garland

I love asians
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
Rooms were a good size, staff were great. Area was good
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of dining options nearby
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Bao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Elaine

Liked: Amenities
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Christopher James

Liked: Cleanliness
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Stayed 13 nights in Nov 2025
Verified

6/10 Okay

Wilson

Liked: Communication
Breakfast was limited, room wasn’t very clean. Toilet smelled a bit, the last day, there was no water in the morning to shower or flush toilet.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, room comfort, communication
Friendly and helpful staff. Good restaurants and shops nearby. Beautiful park just a 5 to 10 minute walk away.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing love staying here everytime
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, communication
Good location, close to subway station
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time staying at this hotel, I would stay again in the future.
Stayed 13 nights in Jul 2025