Located in London, 9 Hertford Street Mayfair is in the city centre. Piccadilly Circus and Buckingham Palace are notable landmarks and London Eye is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or The Arena.
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down duvet, and guests will also find conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street Mayfair offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 80.0 per day.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately GBP 45 for adults and from GBP 45 for children
Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
Secured self-parking fee: GBP 45 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 24985465
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property class
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Frequently asked questions
Is 9 Hertford Street Mayfair pet-friendly?
Yes, this property allows pets (limit 2 total).
How much does it cost to stay at 9 Hertford Street Mayfair?
As of 12 October 2026, prices found for a 1-night stay for 2 adults at 9 Hertford Street Mayfair on 31 January 2027 start from NZ$766, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at 9 Hertford Street Mayfair?
Self-parking is available for GBP 45 per day.
What time is check-in at 9 Hertford Street Mayfair?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at 9 Hertford Street Mayfair?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does 9 Hertford Street Mayfair provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of GBP 95 per vehicle applies.
Where is 9 Hertford Street Mayfair located?
Located in London City Centre, this aparthotel is within a 5-minute walk of Shepherd Market and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 15 minutes. Green Park Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
9 Hertford Street Mayfair Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
I booked this hotel for my husband. He loved everything about the place, and was so happy that the room was spacious enough for tai chi!
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Lee
22 February 2026
Liked: Cleanliness, property conditions & facilities, communication
Well equipped apartment. Great location behind the Dorchester Hotel. Very friendly/helpful staff. Will definitely stay there again. Also have parking (which can be pre-booked).
Excellent hosts and a wonderful Club apartment for our thirteen-night stay at Hertford Street. The decor, set up and amenities made us feel like it was a home away from home. It was so helpful to have the washer/dryer, a well-equipped kitchen, comfortable bedding, etc. We greatly enjoyed our stay and highly recommend these apartments. The location is close to the parks, good restaurants, the Metro and shopping. We hope to stay here again on our next trip to London.
Stayed 13 nights in Mar 2026
Verified review
10/10 Excellent
Joseph
16 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfect location!
Stayed 4 nights in Oct 2025
Verified review
10/10 Excellent
Ben
14 December 2025
Liked: Cleanliness, room comfort, communication
Fantastic location & awesome reception staff. Apartment is large and quality.
This place was incredible. It was essentially a one bedroom apartment with a small kitchen a full living room and dining room. Location is incredible for Mayfair and Hyde Park. The only criticism I had was that I had a room at the front of the property. It faced onto a popular cut through road so you could hear the traffic outside until around 1am. But it was clean, spacious, and well appointed. The check in was a self check in which was super easy with the timely communication from the property. I will stay here again!
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
David
16 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge appt. Did smell a little of smoke when we first went in but think it was maybe where someone had smoked on the balcony. Didn’t notice thereafter.
Check in was polite and friendly.
Apartment is huge and very well equipped.
Stayed with our two dogs and they were very well catered for with bed, bowls, poo bags and treats.
Kitchen is fully equipped for a great stay and the apartment is in an enviable location.
Lovely walk around Hyde park to serpentine cafe for breakfast.
Thanks for a great stay, Would stay again
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
David
23 December 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of Mayfair
Great size accommodation
Stayed 1 night in Dec 2024
Verified review
10/10 Excellent
alexander
11 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
5 star super apartment and staff
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Robin
25 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, well-appointed, serviced apartment, tucked away from street noise in Mayfair, a posh neighborhood in Central London. Easy walk to Green Park tube stop, many bus lines, embassies, etc. Bedroom, fully equipped kitchen, washer/dryer, dining room, bath, and a large living room, Al for less than the cost of a one bedroom suite at a nice central London hotel. We’d recommend and will return.
Stayed 6 nights in Feb 2026
Verified review
10/10 Excellent
Alexey
7 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Stayed 1 night in Jul 2024
Verified review
10/10 Excellent
Eliza
17 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and beautifully decorated. A crib was provided for our toddler, which was a thoughtful touch, and the space was perfect for our family. The location was convenient—close to public transportation yet very walkable, with plenty of great dining options nearby.
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Gillian
14 July 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfectly situated for Hyde park British summer time concerts.
Good choice of restaurants nearby.
Easy access to green park.
Lovely apartment.
Stayed 1 night in Jul 2025
Verified review
10/10 Excellent
Gregory
4 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property in a wonderful neighbourhood!
Stayed 4 nights in Jan 2025
Verified review
10/10 Excellent
Verified traveller
14 October 2024
Liked: Cleanliness, room comfort, communication
The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024
Verified review
10/10 Excellent
Gosia
16 December 2023
Liked: Amenities
Great location, clean and well equipped, friendly and helpful staff.
Stayed 2 nights in Dec 2023
Verified review
10/10 Excellent
Sonia
6 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Stayed 9 nights in May 2024
Verified review
10/10 Excellent
Kenneth
5 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We came to London for wiinter wonderland with our grand daughter who is 3.
We found the staff were very polite and the apartment was lovely clean and very comfortable, my granddaughter loved running around playing hide and seek.
The location is great just off park lane and has easy access to any where you want to go round the west end, we come to winter wonderland each year with her and hope to book 9 Hertford street again next year.
Stayed 1 night in Dec 2025
Verified review
6/10 Okay
Karina
24 June 2026
Liked: Cleanliness, check-in, communication
We stayed here for one week, from Friday to Friday. Upon arrival, we were informed that the elevator was out of service and were assigned a room on the 4th floor. Unfortunately, the elevator was never repaired during our entire stay. It appeared to be an ongoing issue that was not disclosed before our arrival.
Housekeeping was also very limited. During the week, the room was cleaned only once and towels were replaced once. The bed sheets were never changed.
The air conditioning did not work properly, so we had to use a loud fan at night to sleep comfortably. The furniture is outdated and could use updating. While the bedroom had blackout curtains, the rest of the apartment did not.
For us, the only real highlight of this property was its excellent location. Unfortunately, due to the maintenance issues and overall condition of the accommodations, we would not choose to stay here again.
Stayed 7 nights in Jun 2026
Verified review
10/10 Excellent
Richard
14 September 2025
Liked: Cleanliness, room comfort, communication
Gem of a find in Mayfair
What a gem of a find!!
From booking to check out cannot be faulted.
Fabulous place to stay in the heart of Mayfair.
Beautifully and tastefully decorated. Loads of room to relax and a perfect base for the west end.
Highly recommended.