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Apartment

The Castle Collection - 14 Cook Street

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Room
Living area
Room
Living area
Living room

Reviews

9.0 out of 10
Wonderful

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Laundry made easy
    One of the few properties with an in-unit washing machine and dryer.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Liverpool ONE

Popular amenities

  • Kitchen
  • Washer/dryer
  • Free Wi-Fi
  • Living area
  • Refrigerator
  • Microwave
The current price is NZ$113
includes taxes & fees
27 Jul - 28 Jul

Explore the area

View map
14 Cook Street, Liverpool, England, L2 9RF
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Castle Collection - 14 Cook Street

This smoke-free apartment building features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
The Castle Collection - 14 Cook Street offers 8 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Liverpool apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 10 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 24985976
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is The Castle Collection - 14 Cook Street pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Castle Collection - 14 Cook Street?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at The Castle Collection - 14 Cook Street on 27 July 2026 start from NZ$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Castle Collection - 14 Cook Street?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Castle Collection - 14 Cook Street?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Castle Collection - 14 Cook Street located?

Located in Liverpool City Centre, this apartment building is within a 5-minute walk of Cavern Club and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 10 minutes. Liverpool James Street Station and Moorfields Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Castle Collection - 14 Cook Street Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 69 out of 104 reviews
Rating 8 - Good. 24 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Check-in

9.0/10

Communication

9.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
Great place to stay. Close to everything. Lots of space. Good kitchen.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Excellent facilities great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Clean room and comfy bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment in the heart of the city, we will definitely book here again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

PAULA

Liked: Cleanliness, room comfort, communication
Great location and comfortable stay.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities, communication
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, communication
Fabulous. Clean, excellent facilties. All u need except a hairdryer.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was spot on
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, communication
Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort, communication
Very well maintained apartment, very close to Mathew Street and the Cavern Quarter. It has everything you need for a short or long stay. Full kitchen, large sitting area with TV and 2 very generous sized bedrooms and bathrooms. Very quick to respond to questions and a very helpful team running things behind the scenes.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, room comfort, communication
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was ideal for visiting Liverpool and very central location. Comfortable beds too.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Preben

Liked: Amenities, property conditions & facilities, communication
Nice place, spacious and central. Could have been better cleaned after the last guests and mote towles available.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good location, clean,close to Liverpool1 shopping center and chearch street
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, room comfort, communication

So L it was lovely

What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort, communication

Excellent

Brilliant apartment, comfortable, clean and tidy with everything you could need.
Stayed 4 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication
Disliked: Cleanliness
Great location, apartment has 2 and plenty of kitchen cutlery. Could have been alot cleaner, the beds were clean and comfortable, however the living area and bathroom were dusty, particularly on the skirting boards and kitchen table. Also only left us half a toilet roll.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Some noisy but it is the city centre
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ellie-Mae

Liked: Amenities, property conditions & facilities, communication
Great place to stay for all acitivites in Liverpool. Everything was in walking distance including bars, restaurants and sight seeing attractions. A very short walk to the cavern quarter and approx 10mins to Albert dock. Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Absolutley outstanding property

This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Stayed 2 nights in May 2024
Verified

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in a quiet but great area for many bars, restaurants. The apartment had spacious rooms with tall ceilings. We were on a lower floor so unfortunately we didn’t have any views at all but that was just pot luck. Many car parks available nearby but if you use the code they give you it will reduce the fee quite a lot. Check in wasn’t very smooth for me as my ID email hadn’t been received apparently by admin. It wasnt until I chased it by phone call did we get the check in codes! Maybe a one off?
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort, communication
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
Stayed 3 nights in Dec 2023