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Zenitude Hôtel - Résidences L'Acacia Lourdes

Lakefront aparthotel units with kitchenettes and balconies

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Photo gallery for Zenitude Hôtel - Résidences L'Acacia Lourdes

Room
Bathroom
Breakfast area
Food and drink
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Laundry
  • Pet-friendly
  • Outdoor space
The current price is NZ$128
includes taxes & fees
22 May - 23 May

Explore the area

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪15 min walk‬
  • Basilica of the Immaculate Conception
    ‪16 min walk‬
  • Massabielle Grotto
    ‪16 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪15 min drive‬

Choose your unit

View all photos for Studio 2/4 persons

Private kitchen

Studio 2/4 persons

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Single Bunk Bed OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4/6 persons)

Private kitchen

Apartment, 1 Bedroom (4/6 persons)

  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed OR 1 Single Bunk Bed

View all photos for Superior Studio

View from room

Superior Studio

  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2/4 persons)

Living area

Apartment, 1 Bedroom (2/4 persons)

  • 37 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Studio

Private kitchen

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2

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About the area

Lourdes

Located in Lourdes, Zenitude Hôtel - Résidences L'Acacia Lourdes is in the city centre and on a lake. House of Sainte Bernadette and Le Cachot are cultural highlights, and travellers looking to shop may want to visit Lourdes Covered Market and Halle Marcadieu. Lourdes Wax Museum and Parc Animalier des Pyrenees are also worth visiting. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • House of Sainte Bernadette - 8 min walk - 0.7 km
  • Basilica of St. Pius X - 14 min walk - 1.2 km
  • Basilica of Our Lady of the Rosary - 15 min walk - 1.3 km
  • Basilica of the Immaculate Conception - 16 min walk - 1.3 km
  • Massabielle Grotto - 16 min walk - 1.4 km

Getting around

  • Lourdes Station - 15 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 17 min drive

Restaurants

  • ‪Café au Roi Albert - ‬13 min walk
  • ‪Casa Italia - ‬8 min walk
  • ‪Café Royal - ‬13 min walk
  • ‪Café des Brancardiers - ‬13 min walk
  • ‪Café Saint Honoré - ‬14 min walk

About this property

Zenitude Hôtel - Résidences L'Acacia Lourdes

Lakefront aparthotel units with kitchenettes and balconies
Along with a snack bar/deli, this smoke-free aparthotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a TV in a common area are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a balcony and a desk are among the other amenities available to guests.
Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 accommodations with free toiletries. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets are allowed for an extra charge of EUR 5 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 6 per night
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 30 September
Pool access available from 10:00 AM to 6:00 PM
Alcohol is not served at this property

Frequently asked questions

Does Zenitude Hôtel - Résidences L'Acacia Lourdes have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is Zenitude Hôtel - Résidences L'Acacia Lourdes pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Zenitude Hôtel - Résidences L'Acacia Lourdes?

Self-parking is available for EUR 6 per night.

What time is check-in at Zenitude Hôtel - Résidences L'Acacia Lourdes?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM.

What time is check-out at Zenitude Hôtel - Résidences L'Acacia Lourdes?

Checkout is at 10:00 AM. Late checkout is available for a fee.

Where is Zenitude Hôtel - Résidences L'Acacia Lourdes located?

Located in the heart of Lourdes, this eco-certified aparthotel is within 1 mile (2 km) of Museum of Miracles of Lourdes, Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. Antoine-Beguere Stadium and House of Sainte Bernadette are also within 10 minutes. Lourdes Station is 15 minutes by foot.

Zenitude Hôtel - Résidences L'Acacia Lourdes Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 246 out of 650 reviews
Rating 8 - Good. 256 out of 650 reviews
Rating 6 - Okay. 96 out of 650 reviews
Rating 4 - Poor. 29 out of 650 reviews
Rating 2 - Terrible. 23 out of 650 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Check-in

8.8/10

Communication

9.4/10

Location

10/10

Listing accuracy

Reviews

10/10 Excellent

Ragnhild B

Liked: Cleanliness, amenities, room comfort, communication
Very nice Hotel, very nice staff, everything was perfect!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ellenore

Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was rly quiet. Bus-Stop around the corner. English speaking Staff and rly nice. Breakfast-buffet available. Perfect for disabled aswell (ramps, big bathroom, elevator, taxiservice available)
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Communication
Good location, friendly staff and great value for money
Stayed 2 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, amenities, communication
Staff was very kind & helpful. Property is nice and very much a deal for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ambighananthan

Liked: Cleanliness, amenities, property conditions & facilities, communication
great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 1 night in Jul 2022

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
...
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, room comfort, communication

The best hotel in Lourdes

This hotel is one of the best hotels in my life with my family~! It’s really beautiful with wood and everything makes us feel peaceful~! My family will visit here again~!
Stayed 4 nights in Oct 2023

8/10 Good

Cereneo Jr.

Liked: Cleanliness, amenities, communication
the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

Charles

Liked: Cleanliness
Price was good but access to the Lourdes Grotto only for for young people. Very steep hill to residences.
Stayed 3 nights in May 2024

10/10 Excellent

Angelique

Liked: Cleanliness, property conditions & facilities, communication
Good service
Stayed 3 nights in Jan 2024

10/10 Excellent

Samia

Liked: Cleanliness, property conditions & facilities, communication
Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.
Stayed 1 night in Mar 2023

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.
Stayed 2 nights in Sep 2024

8/10 Good

Jeremiah

Liked: Cleanliness
Disliked: Amenities
Property needs improvement
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort, communication

Good place to stay

Not too close to the Basilica but it’s ok for a bit of walk exercise 😁. Staff in the reception were friendly. The place is excellent to comfort.
Stayed 3 nights in Oct 2022

8/10 Good

Manwela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was nice, the surrounding, the shared space outside, and the view. The room was clean and towels were in place. However the breakfast wasn’t satisfying, they had the minimum for a price of 12,99€/person, no vegetables or fruits were served and little to no variation of cheese and meat was served. They only had egg, bread, jam, cheese and small croissants which is disappointing for a four stars hotel. The staff were kind. I recommend this place except for the breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Tony da

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, communication
It doesn’t take that long to walk to the Sanctuary from hotel. I really enjoyed my stay, specially during the off season. There is no line to compete to go to the grotto or fill the bottle with spring water. Good luck in the summer time. Always remember to spend time in adoration, located at the Crypt, behind the giant crown.
Stayed 6 nights in Feb 2023

6/10 Okay

BKR Kris

Disliked: Cleanliness, room comfort, communication

Needs AC

These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.
Stayed 2 nights in Jul 2022

6/10 Okay

Monica

I learned my lesson for the last time about not checking to see the pool temperature … It was freezing! Also the pool closes at 7 PM every single night. The one thing that made my son and I an easy walk into our room was that the hallways are completely blacked out until you move and then a light comes on automatically. But it’s very eerie every time we have to walk to and from the elevator to our room. I will definitely stay in town closer next time, or wish I would’ve stayed at Ibis. The only reason why I didn’t was because these guys had a pool which I didn’t get to go into.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Communication
We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

8/10 Good

Juan Ignacio

Liked: Cleanliness, room comfort, communication

Excelente ubicación y vista increíble al santuario

Estar pendiente si llegarás después de las 6pm ya que después de esa hora está cerrada y deberás tener las indicaciones para recoger las llaves en el buzón, es muy sencillo pero si debes recibir indicaciones para ello
Stayed 2 nights in Jan 2025

6/10 Okay

Kateryna

Liked: Communication
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Communication
Equipe sympathique et disponible. Arrivée tardive. Plus de place de parking malgré confirmation préalable. Bâtiments m Peu entretenus sauf cafetería ok. Lits pas confortables. Salle de douche vétusté et peu fonctionnelle.
Stayed 2 nights in Dec 2024