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Palazzo Colonnades

Family-friendly aparthotel with fitness centre and sauna

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Room
Balcony view
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Dryer
  • Washer
  • Barbecue grill

Explore the area

Map
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪9 min walk‬
  • Cavill Avenue
    ‪13 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Surfers Paradise, QLD (SFP)
    ‪12 min walk‬

Choose your unit

View all photos for Two Bedroom Superior Apartment

Room

Two Bedroom Superior Apartment

  • Mountain view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Superior Apartment

Room

One Bedroom Superior Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Standard Apartment

Room

One Bedroom Standard Apartment

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Standard Apartment

Room

Two Bedroom Standard Apartment

  • Mountain view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About the area

Gold Coast

Located near the beach, Palazzo Colonnades is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Surfers Paradise Beach and SkyPoint Observation Deck are two other places to visit that come recommended.

What's nearby

  • SkyPoint Observation Deck - 4 min walk - 0.4 km
  • Surfers Paradise Beach - 9 min walk - 0.8 km
  • Cavill Avenue - 13 min walk - 1.2 km
  • The Star Gold Coast - 3 min drive - 2.6 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 2.6 km

Getting around

  • Florida Gardens station - 11 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬5 min walk
  • ‪Cantina on Capri - ‬9 min walk
  • ‪Alfresco on Elston - ‬4 min walk
  • ‪Walrus Social House - ‬5 min walk
  • ‪BMD Northcliffe Surf Club - ‬4 min walk

About this property

Palazzo Colonnades

Family-friendly aparthotel with fitness centre and sauna
This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available on request.
Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 12:30 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM

Frequently asked questions

Does Palazzo Colonnades have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Palazzo Colonnades pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palazzo Colonnades?

Self-parking is free at this property.

What time is check-in at Palazzo Colonnades?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Palazzo Colonnades?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Palazzo Colonnades provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palazzo Colonnades located?

This family-friendly Gold Coast aparthotel is located near the beach, within a 10-minute walk of SkyPoint Observation Deck and Surfers Paradise Beach. Cavill Avenue and Gold Coast Convention and Exhibition Centre are also within 2 mi (3 km). Florida Gardens station is 11 minutes by foot and Cypress Avenue Station is 18 minutes.

Palazzo Colonnades Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 427 out of 1007 reviews
Rating 8 - Good. 383 out of 1007 reviews
Rating 6 - Okay. 125 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8.6/10

Communication

Reviews

6/10 Okay

Taryn

Liked: Communication
The property is very dated and needs a good refresh. It's in a very convenient location and the reception staff were very friendly, helpful and accommodating.
Stayed 3 nights in Jan 2025

8/10 Good

Dhanesh

Liked: Cleanliness, amenities, communication
Stayed 3 nights. Very good reception and customer service by the team. The apartment I was in felt weathered. But definitely decent. Thanks to the front desk team for making the stay a good one.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities, communication
Great location, large room with plenty of seating and comfortable bed. Self check-in instructions to save time and all for a very reasonable price. Will definitely be staying here again
Stayed 1 night in Nov 2024

8/10 Good

Alannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities, communication
Always an excellent stay…have been here many times and find it extremely comfortable😁
Stayed 14 nights in Jul 2024

6/10 Okay

sean

Liked: Communication
The bed was newer and comfortable. The kitchen frying pan needs replacement. The pool was nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean very accessible and lovely friendly staff that didn’t put a false face on for the customer. Our room had a lovely view from the balcony on 7th foor perfect for watching the storms. Id definitely recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Liked: Cleanliness, room comfort, communication

Great Value and excellent customer service

If you like a bang for your buck then this is the spot. You get a big, clean and moderen apartment for a great price. Onsite there is also a great pool and spa as well as a sauna and gym - Again great value! On top of that the staff is extremely friendly, helpful and mindful of their customers. We arrived early as I had a migraine hoping to check in early and without a doubt the women in the reception offered to switch our room to a clean on so we could check in right away. This meant the world to me at the moment and throughout the whole stay the kept asking how I was doing. So all in all a great hotel would definitely recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property a bit dated but excellent value for money, friendly staff and good location
Stayed 6 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The hotel staff were very friendly and helpful. At times especially in the pool it was difficult to relax due to the other guests not looking after their children. As a teacher this is difficult to turn the work buttons off. Even when the rules were explicitly pointed out and the area had signage displayed it took the swift staffs objections to parents to ensure they were watching their children closely. The hotel was close to easy transport to access shopping and airport shuttles. The hotel was very close to the shopping precinct and beach.
Stayed 8 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, communication
A great place to stay. So convenient. Have stayed here before and will definitely stay here again
Stayed 3 nights in Jun 2024

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay
Stayed 3 nights in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, amenities, communication
Great location
Stayed 10 nights in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication

Great stay for a family of 4

Enjoyed our stay. Family of 4. Apartment was excellent and in a good location close to Surfers Paradise and a tram stop right out the front to go further. Apartment had everything needed to make the stay comfortable. Car parking a positive being free of charge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebreena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and how easy to get to anywhere
Stayed 3 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tram station near the hotel
Stayed 8 nights in May 2024

10/10 Excellent

moya

Liked: Cleanliness, room comfort, communication
Was great location tram stop outside door we also hired a car and was able to park underground
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent Antony Suresh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 4 nights in Jul 2023

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and close to the beach
Stayed 3 nights in May 2023

10/10 Excellent

Amelie

Liked: Cleanliness, property conditions & facilities, communication
lovley place , good location - lots of things in walking distance(beach,sky point, town center, tram...) & nice pool open for long time. quiet area , felt safe :)
Stayed 6 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff went above and beyond to help with my stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent….always stay here when possible…close to everything, friendly staff and great amenities…could not ask for better😁😁
Stayed 14 nights in May 2023

8/10 Good

sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to the tram to town
Stayed 3 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Clean, tidy, great amenities. Easy location and parking.
Stayed 5 nights in May 2023