Apartment

CHA Private Apts Diamond Beach

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Photo gallery for CHA Private Apts Diamond Beach

A modern living room with a grey sofa, a round coffee table with a plant, a TV on a glass stand, and a ceiling fan.
A spa area with a sign indicating a 15-minute maximum time limit for use.
A pool area with lounge chairs, palm trees, and a rocky landscape.
A pathway surrounded by palm trees and shrubs leading to a building with a sloped roof.
A modern living room with a sectional sofa, a round coffee table, and a ceiling fan. There is a kitchen visible in the background, and a balcony with a view.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Family fun awaits
    Top-rated for families.
  • Enjoy the heated pool
    A rare find in this area - swim in comfort or have a relaxing dip.
  • Discover nearby landmarks
    Close to Pacific Fair Shopping Centre

Popular amenities

  • Balcony or patio
  • 2 spa pools on site
  • Kids’ pool
  • In-room childcare available
  • Cots available
  • Extra beds

Explore the area

View map
10-16 Alexandra Avenue, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪12 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Choose your unit

View all photos for Deluxe Villa, 2 Bedrooms, Pool View, Poolside

A modern kitchen with white cabinets, a wooden countertop, and stainless steel appliances.

Deluxe Villa, 2 Bedrooms, Pool View, Poolside

  • 120 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms

A dining area with a wooden table and chairs, a black leather sofa, a ceiling fan, and a framed painting on the wall.

Penthouse, 4 Bedrooms

  • Garden view
  • 180 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 4 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with a sofa set, a dining table with chairs, and a sliding glass door leading to a balcony.

Standard Apartment, 2 Bedrooms

  • Garden view
  • 8 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

CHA Private Apts Diamond Beach

2 outdoor pools, a children's pool and an arcade/games room are available at this smoke-free apartment building. Self parking is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is not available.
CHA Private Apts Diamond Beach offers 3 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are available for AUD 35.0

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 26684401
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does CHA Private Apts Diamond Beach have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM to 10:00 PM.

Is CHA Private Apts Diamond Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at CHA Private Apts Diamond Beach?

Self-parking is free at this property.

What time is check-in at CHA Private Apts Diamond Beach?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at CHA Private Apts Diamond Beach?

Checkout is at 10 AM.

Where is CHA Private Apts Diamond Beach located?

This family-friendly Gold Coast apartment building is located near the airport, within a 10-minute walk of Pratten Park and Pacific Fair Shopping Centre. The Star Gold Coast and Gold Coast Convention and Exhibition Centre are also within 1 mile (2 km). Broadbeach South Light Rail Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

CHA Private Apts Diamond Beach Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Check-in

9.4/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great for families, great swimming and spa facilities.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay would recommend
Stayed 9 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good place to stay and friendly staff
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Great facility Paul was amazing kid friendly, room was good for a big group, couple of minute drive to Pacific fair or an easy walk easy walk up to Broadbeach. Great location easy walk to the beach.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
There was no elevator so a bit of a challenge getting luggage up!
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Liked: Check-in
Disliked: Communication
Tired looking. Needs a bit of maintenance. . Only 4 towels for a week. 1 tea towel. Mix of rental accom, private and resort owned.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, easy for kids, good location
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Secure property..clean area.. have no complaints.. would stay there in the future
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect family with kids stay. The pools, playground and bbq facilities are great! We had a 2bedroom apt, very spacious, air-conditioned, kitchen has eveything you need. Only downside was the water mess left behind after having a lovely hot shower. Overall had a great time and would love to return
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great for the kids with the pool right outside the door and we enjoyed the regular visits from the crow. Very quiet and close to Pacific Fair.
Stayed 6 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Nice location and friendly customer service. Proximity to the beach and Pacific Fair is a great feature of this place. The play area and pool are also great for families. The extra bed was great for families. Perhaps cleaning the balcony a little bit would make it more pleasant to sit there and enjoy the ambience. Pest control should be done to get rid of the bugs. Saw and killed two cockroaches, one on the kitchen bench and another on the floor.
Stayed 5 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Likes: - Proximity to the beach. - Good size rooms Dislikes: - Thought there would be a lift as it said its a penthouse apartment. No lift and the apartment was on the third floor. Had to make my old parents climb the stairs - Aircon is only in the living room corner and it cools just that corner. - Showers got zero to no pressure. Taps have excessive pressure. - Was given one set of soap bars per bathroom for 4 nights stay. No milk was given until asked for. - House keeping is done only if you stay for 8 days.
Verified review

8/10 Good

Liked: Room comfort, communication
resort we had stayed 20 odd years back so new it was an older site . Apartment was great for a family with the 4 bedrooms but as I said old resort so some aspects of apartment are a little tired. Had a few issues with stuff broken of failing but were sorted promptly. Fell short on couple things . Towel rail had been broke off wall in main ensuite so had just been put in cupboard under sink and not been fixed . furniture on balcony a bit past use by date with 1 chair a bit of a danger with broken back . Resort its self was great when quiet for kids and families but did get noisy around the pool as the alcahol flowed so was thankful apartment was far enough away .
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Tout eyait super !!Pile en face de Pacific Fair/pres de la plage/tram etc.. Les ados etaient ravis !!
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Did not receive email stating where to pick keys up went to office who knew nothing but with call to last minute was able to sort it out quickly a d a nice young lady delivered key's to us and an enjoyable time was spent there
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Apartment itself was a bit dated, carpet was worn and kitchen basic but for a family it was perfect. Pool area was fantastic - heated kids pool, 2 spas and playground. Communication and assistance from managers was second to none.
Stayed 8 nights in May 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Our apartment 54 was a 2 bedroom apartment, good size & pretty good value for the $$ spent. The kitchen could have been a little better equipped but apart from that would definitely stay again. The pools were lovely as well as the outdoor BBQ area.
Stayed 6 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay. Mel & Vlad were great and helped out with anything we needed. The location of the property was so close to the pool and made for a very relaxing holiday.
Stayed 14 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property. The kids loved the pool and how close the beach was.
Stayed 4 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location facilities for families. communication and service was perfect.
Stayed 13 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to the beach and all shops and restaurants. The pool and barbeque area is fantastic and the host is very friendly and helpful.
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in the apartment as well as a great pool area for the kids (and adults)
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness
The lagoon & swimming areas were definitely a highlight especially for the kids. The resort room it's self is quite dated & very basic, could do with an update. 1 towel per person wasn't quite enough if swimming too.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This was a great place to stay with kids! Comfortable apartment in a great complex - the heated pool and spas made for very happy kids even in winter! Great position so close to the beach, good coffee and food options, the light rail and pacific fair. Perfect spot to base our long weekend.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was in an ideal location. Minutes from the beach, access to pool and bbq area. The property was a top floor apartment, stair access only for our apartment - great leg workout each day! Excellent communication from the hosts, replying to emails, messages and calls promptly. We also had an offer for extended checkout, which was perfect. The hosts happily arranged a cot for my little one. The apartment was clean and tidy, perfect stay for the week. Highly recommended!
Stayed 7 nights in May 2019

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