Apartment

MGM Hôtels & Résidences – Résidence Alexane

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Photo gallery for MGM Hôtels & Résidences – Résidence Alexane

A modern spa area with a hot tub, lounge chairs, and large windows.
A modern indoor swimming pool with lounge chairs and a view of the city.
A cozy living room with a wooden interior, a sofa set, a coffee table with chess pieces, and a view of a balcony with outdoor furniture.
A spacious living room with a grand piano, comfortable seating, a chandelier, and a view into the dining area.
A modern hotel lobby with a bar area, sofas, and a coffee table.

Reviews

10 out of 10
Exceptional

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Discover nearby landmarks
    Close to Samoens Ski Resort

Popular amenities

  • Spa services on site
  • Bar and lounge
  • Restaurant
  • Indoor pool
  • On-site fitness centre
  • Playground on site

Explore the area

View map
Avenue des Loisirs, Samoëns, Haute-Savoie, 74340
  • Place, Jaysinia Alpine Botanical Gardens
    ‪5 min walk‬
  • Place, Samoens Ski Resort
    ‪5 min walk‬
  • Place, Grand Massif Express Gondola
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪163 min drive‬

Choose your unit

View all photos for Apartment 2 rooms, 4 people

A cozy bedroom with a wooden ceiling, a large bed with white and red bedding, a bedside table with a lamp, and a window with curtains.

Apartment 2 rooms, 4 people

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Apartment 3 rooms, 6 people

A bedroom with a sloped ceiling, wooden beams, a skylight, a bed with pillows, a nightstand with a teddy bear, and a wall-mounted lamp.

Apartment 3 rooms, 6 people

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment 4 rooms, 8 people

A bedroom with a large bed, wooden ceiling beams, a sliding glass door, and a nightstand with a lamp.

Apartment 4 rooms, 8 people

  • 80 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 2 Single Sofa Beds

View all photos for Apartment 5 rooms, 10 people

A bedroom with a wooden ceiling, a large bed with white and red bedding, a bedside table with a lamp, and a view of the outdoors through a window.

Apartment 5 rooms, 10 people

  • 98 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 4 Single Beds and 2 Single Sofa Beds

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About this property

MGM Hôtels & Résidences – Résidence Alexane

This smoke-free residence features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
MGM Hôtels & Résidences – Résidence Alexane offers 65 accommodations with espresso makers and a safe. Accommodation at this 5-star residence has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Samoëns residence provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs and body treatments.

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The mandatory end-of-stay cleaning fee is included in the room rate. The fee excludes the kitchen. Guests can choose to either self-clean the kitchen prior to check-out, or pay an additional cleaning fee at check-out.

Renovations and closures

The property is closed during May, June, September, October and November.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 12 for children
  • Self-parking fee: EUR 18 per night
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 26747429
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are not allowed in the spa.

Frequently asked questions

Does MGM Hôtels & Résidences – Résidence Alexane have a pool?

Yes, this property has an indoor pool.

Is MGM Hôtels & Résidences – Résidence Alexane pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MGM Hôtels & Résidences – Résidence Alexane?

Self-parking is available for EUR 18 per night.

What time is check-in at MGM Hôtels & Résidences – Résidence Alexane?

Check-in start time: 5:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at MGM Hôtels & Résidences – Résidence Alexane?

Checkout is at 10 AM.

Where is MGM Hôtels & Résidences – Résidence Alexane located?

Situated in the mountains, this luxury residence is within a 10-minute walk of Jaysinia Alpine Botanical Gardens and Samoens Ski Resort. Grand Massif Express Gondola and Base de Loisir des Lacs Aux Dames are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

MGM Hôtels & Résidences – Résidence Alexane Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 50 out of 53 reviews
Rating 8 - Good. 3 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely stay , facilities are very good-pool, sauna , steam room, etc , very clean and central location. Staff were friendly and a bonus for us was the shuttle to the ski lift.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very Enjoyable Stay

Residence Alexane is an excellent hotel with great facilities.
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great pool area, spacious room, good communication and service. Location in centre of town is also good. Would stay again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Having stayed twice here we love this hotel for location and facilities Perfect for families and groups of friends we have stayed in a duplex apartment and a 2 bed apartment both were great Great hotel
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second time here, absolutely love the hotel, staff and the facilities. We stayed in a 3 bed apartment, and it was well equipped and very clean. Couldn't have asked for a better stay, super comfty beds too.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great quality environment with helpful and friendly staff.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent apartments, facilities and shuttle bus to cable car
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

S

Superb accommodation, clean, comfortable with excellent facilities and friendly staff. This is the second MGM residence we have stayed in and they were both fantastic.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Samoens a lovely place to take the family

The hotel was apologetic as our check in was delayed and left us a local food and wine basket as a thank you for understanding. Everyone was polite and friendly and always happy to help. A lovely place to take the family and explore the local area.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Parfait! Équipe très à l’écoute et réactive. Merci
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons vraiment aimé notre logement (appart 6 personnes). Le personnel est très agréable. La séance avec le kiné (ou coach) sportif était vraiment professionnel (Tim n'a pas hésité à corriger mes positions lorsque nécessaire). La salle de sport est top
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

TRES BON SEJOUR A CONSEILLER

TRES BON SEJOUR HOTEL A CONSEILLE
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Sejour exceptionnel en touts points

C'etait notre 3e ou 4e sejour dans cette residence splendide. Le niveau de confort est de tres haute qualite, la decoration est sublime et chaleureuse, les equipements tres modernes et parfaitement entretenus. L'accueil est exceptionnel, on ne pourrait vraiment pas faire mieux ! Nous vous remercions pour ce sejour merveilleux !
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Tout était parfait pour de très belles vacances

Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Excellent séjour. Super accueil.
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

A very well managed hotel

Comfortable accommodation with superb amenities in a central location.
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Un emplacement idéal et une atmosphère apaisante

Le concept résidence hôtelière idéale Appartement bien conçu et décoré design montagne ça change du style Sissi austro hongrois ... exagéré en’montagneu
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent accueil chaleureux, service viennoiserie au petit dejeuner
Stayed 3 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
High quality property with great furnitures and materials! Amazing spa! Located perfectly in Samoens close to everything.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

hautes prestations

Chambres spacieuses et bien aménagées avec goût. Espace détente parfait, varié et haute qualité. Etablissement calme.
Stayed 7 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place, equipment, location !

The residence is extremely well appointed and equipped with high class swimming pool and spa. Our apartments was very comfortable, with perfect decoration, appliances and services. Everything about our apartment was 100% perfect, I can only say that there was a wall in the kitchen area that clearly already needed repainting (even though the residence is 1 year old only), as there were big stains that made it look poorly maintained. Also, in one bedroom it was cold, and in the other bedroom , it was way too hot, and despite the very quick technician intervention, our kids had to sleep with the window open (in full winter) as it was still way too hot. Anyway, this residence is absolutely beautiful, modern, with a very cosy feel, and perfectly located tin the village, close to all amenities, and to a free bus as well to reach the ski left. They also offer a personal lift service to the ski lift. There is also a restaurant attached to it, that is really great for families, offering a good and fresh cuisine at a reasonable price. Check in was a breeze. It could be improved though, offering some beverages and quality light snacks upon arrival for example, this is done in so many places nowadays. It was our second time in this residence and We will definitely come back !
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday

We stayed in the residence apartments (3 bedrooms) and found it spacious and a modern feel. The gym and pool/spa were great post a hard days skiing
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

A beautiful hotel-lovely apartment with delightfully comfortable beds! Kids loved the games room and cinema and spent hours in the pool and jacuzzi! A real treat after a day on the slopes. ❤️
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb accommodation

A perfect stay - accommodation was superb with quality furnishings and beds. The apartments are well equipped for self catering. The hotel and spa was beautiful and the pool and jacuzzi well heated.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Luxurious Stay

The apartment was superb well furnished and well equipped. The spa and swimming pool area was luxurious and warm just what was needed after skiing. The staff and shuttle service to the skilifts was efficient. Could not fault anything.
Stayed 7 nights in Jan 2020

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