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Ryo-An

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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1-8-6, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Tomioka Catholic Church
    ‪7 min walk‬
  • Place, Sakaimachi Street
    ‪8 min walk‬
  • Place, Otaru Canal
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪54 min drive‬

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View all photos for RYO-AN Botan (1st Floor)

Room

RYO-AN Botan (1st Floor)

  • 76 sq m
  • 1 bedroom
  • Sleeps 16
  • 3 Double Beds, 3 Double Futons and 2 Large Single Sofa Beds

View all photos for RYO-AN Sakura (3rd Floor)

Room

RYO-AN Sakura (3rd Floor)

  • 98 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds

View all photos for RYO-AN Kagetsu (4th Floor)

Room

RYO-AN Kagetsu (4th Floor)

  • 98 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds

View all photos for RYO-AN Momo (2nd Floor)

Room

RYO-AN Momo (2nd Floor)

  • 98 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds

View all photos for Ryo-An Botan (1st Floor)

Room

Ryo-An Botan (1st Floor)

  • Sleeps 16

View all photos for Ryo-An Sakura (3rd Floor)

Room

Ryo-An Sakura (3rd Floor)

  • Sleeps 12

View all photos for Ryo-An Momo (2nd Floor)

Room

Ryo-An Momo (2nd Floor)

  • Sleeps 12

View all photos for Ryo-An Kagetsu (4th Floor)

Room

Ryo-An Kagetsu (4th Floor)

  • Sleeps 12

Standard Family Room

  • Sleeps 12

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About the area

Otaru

Located in Otaru, Ryo-An is near a train station. Otaru Aquarium is a popular local attraction, and if an activity is on the agenda, Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth a visit. Otaru Canal and Asarigawa Hot Spring are two other places to visit that come recommended.
View more Apartments in SapporoOpens in a new window

What's nearby

  • Tomioka Catholic Church - 7 min walk - 0.7 km
  • Sakaimachi Street - 8 min walk - 0.7 km
  • Otaru Canal - 9 min walk - 0.8 km
  • Otaru City General Museum Ungakan - 11 min walk - 1.0 km
  • Otaru Music Box Museum - 17 min walk - 1.4 km

Getting around

  • Otaru Station - 5 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 49 min drive

Restaurants

  • ‪あまとう - ‬3 min walk
  • ‪大衆バルBridge - ‬4 min walk
  • ‪ニュー三幸 小樽本店 - ‬3 min walk
  • ‪籔半 - ‬3 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk

About this property

Ryo-An

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a rice cooker. Housekeeping is not available.
Ryo-An offers 4 air-conditioned accommodations with rice cookers and complimentary slippers. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Otaru apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Is Ryo-An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ryo-An?

This property doesn't offer parking.

What time is check-in at Ryo-An?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Ryo-An?

Checkout is at 10 AM.

Where is Ryo-An located?

Situated in Otaru, this apartment building is within 2 mi (3 km) of Otaru Canal, Shin Nihonkai Ferry and Otaru Tenguyama Ropeway. Otaru Aquarium and Asarigawa Hot Spring are also within 6 mi (10 km). Otaru Station is 5 minutes by foot and Minami-Otaru Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Ryo-An Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 41 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Check-in

8.8/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Yrma

Liked: Cleanliness, property conditions & facilities, communication
The place is wide and if you travel with children they can enjoy the bathtub and the spacious place.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Suk Jin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. The unit has Japanese tatami room, which was a good experience while staying. There is no reception, but all the necessary stuff was well prepared.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jingyue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kok Yiew

Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the toilet bidet not clean, apart from this issued everything great.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Ka Cheung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the 2-night stay at Ryoan! The apartment occupying the whole building floor gives a good sense of privacy and security. It is spacious with all facilities and two toilets, much needed for a family trip. Cooking utensils were probably not properly used by other users and the scratches made us not want to use. We purchased a cooking pot at the AEON shop at the Wing Bay. The only thing to complain maybe the Japanese style bed mattress (there are two normal beds which are fine). The mattress are as thin as the beef slides for shabushabu. You can’t get a proper rest with that.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kanako

Liked: Cleanliness, amenities, property conditions & facilities
綺麗で、とても広くて、くつろげました！
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

????

Liked: Cleanliness, amenities, property conditions & facilities, communication
泊まりやすかったです。
Stayed 1 night in Mar 2024
Verified

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても快適に過ごせました。トイレも２つあり、清潔でした。玄関のドアが少し重かったことくらいであとは皆満足でした。ありがとうございました。
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

じゅん

Liked: Cleanliness, amenities, property conditions & facilities
家族で宿泊しましたが、とても綺麗な施設なのと小樽の観光地に近くて便利でした。駐車場無しなので心配していましたが、近くのタイムズが数ヶ所空いていたので問題ありませんでした。
Stayed 1 night in Aug 2022
Verified

8/10 Good

Yuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
風呂場のシャワーの水圧が弱かった。
Stayed 1 night in Mar 2022
Verified

8/10 Good

Minato

Liked: Cleanliness, property conditions & facilities, communication
きれいでよかったです
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Osamu

Liked: Cleanliness, amenities, property conditions & facilities, communication
広くて清潔で静かでした。
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
理由の説明なく予約した部屋とは違う部屋になっていましたが、設備等は満足しました。
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

SHINTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋が広くて綺麗な上に料金が安かったので、気に入りました。
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

快適に過ごせます。

外観はいま一つですが、室内は広くてきれいで快適に過ごせました。 普通に自宅にいるように過ごせて、不自由がなくてとても良かったです。
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, room comfort

とても快適です

部屋も広く、清潔感もありお値段のわりには、十分すぎるぐらいよかったです。 あえて言うなら掛け布団が重かったところくらいが気になりました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

HANAE

Liked: Cleanliness, room comfort

快適な宿泊施設

４階の花月を利用させていただきました。明るいお部屋で、清潔感あり冷蔵庫も大きく飲み物や食べ物の保管もしやすかったです。トイレも２つあり、10人で宿泊しましたが快適でした。ソファーベットは和室よりも寝やすかったです。キッチンの水道が暫く使われていなかったのか、はじめ茶色の水でした。しばらく流しててやっと戻りました。あとはWi-Fiも有るし、延長コードも準備され、一泊ではもったいなかったです。小樽運河迄も歩いて行けるので立地も良いです。忘れ物して帰ってきてしまいましたが、後日連絡すると丁寧な対応していただきました。また宿泊したいです。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が綺麗で大満足です！
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Kazu.N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雑居ビルのようや外観とは裏腹に、とっても綺麗な室内。玄関から部屋に入るなり、「キレイ！」「広い！」という子どもたちの歓声が響きました。赤ちゃん連れにとっても嬉しい限りでした。 廊下が長く、夜の冷え込みが気になりましたが、廊下から洗面所にかけて３機のヒーターがあり、滞在中ずっと、寒い思いをすることなく、快適に過ごすことができました。 アメニティはシャンプーやハンドソープはもちろんですが、洗濯洗剤や台所潜在的があるおかげでさらに快適。家内は「旅行から帰って最も憂鬱になる洗濯が滞在中にできるのが大きい」と、みーんな満足の施設でした。 朝食も近くにあるたくさんの美味しいパン屋から仕入れたパンと、スーパーから仕入れたミルクや卵、ハム、カット野菜などで十分！次はジジ、ババも連れて、三世代で利用したくなる施設でした！
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離小樽駛近，購物方便 乾淨，有兩間獨立廁所，人多也不用怕
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Chou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的自駕行程住宿地點。

房間清潔，可簡易烹煮餐點，有類似電晶爐的爐具，不過鍋具不多，有洗衣機及烘衣機，對於長天期旅者應該是很好的選擇！住宿房型可入住6-10人，適合家族自駕旅行。
Stayed 1 night in Aug 2019
Verified

8/10 Good

まめ

部屋は清潔でで使いやすかったです。 しかし、キッチン設備があるのにフライパンはなく、お鍋も8リットル用くらいの鍋のみ。 しかも、ポットは壊れて使えませんでした。 大きい鍋でお茶用のお湯を沸かしましたが、早めに改善はした方がいいと思います。 せめて26センチのフライパンか16〜18センチの鍋を用意しておく方がいいかと思います。 他は良かったです。 ありがとうございました。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Wan Lek

Liked: Cleanliness, property conditions & facilities, room comfort

家庭合適

屋內潔淨，家具齊備，適合家庭入住。離小樽運河步行10-15分鐘，附近有便利商店及有收費停車場。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

negi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広くて快適！

最初はチェックインに不安がありましたが、時間帯をお伝えしておき、メールもいただき不安は減りました。実際、簡単にチェックインできホッとしました。スタッフの方がいらした感じでしたが、お声を掛けて下されば、もっと安心出来たのかもしれません。 部屋は本当に綺麗で快適でした。連泊したくなるくらい。 泊まれる人数の割に鏡が少なく、朝の支度で、洗面台の取り合いでした。でも、トイレは2つあり、困りませんでした。 後は何も不便する事なく過ごせました。 ランドリーもあり、物干しも備わっていたので、夜洗濯して朝持って帰れます。洗剤もありました。細かい所まで気遣って頂いてありがとうございます。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
外観はよくありませんが、部屋はとても綺麗でとても広く最高でした。
Stayed 1 night in Aug 2019