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Aparthotel

Sanctuary Lakes Fauna Retreat

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Photo gallery for Sanctuary Lakes Fauna Retreat

Room
Terrace/patio
Front of property
Room
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
1 Shell Street, Urangan, QLD, 4655
  • Place, Esplanade
    ‪3 min walk‬
  • Place, Shelly Beach
    ‪5 min walk‬
  • Place, Urangan Pier
    ‪10 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Choose your unit

View all photos for Studio Villa

Room

Studio Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Villa

Room

Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Queen Villa

Room

Queen Villa

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Family Villa

Room

Economy Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Superior Family Villa

Room

Superior Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Living area

Economy Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Villa

Room

Superior Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Room

Superior Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Room

Queen Family Villa

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Superior Villa

Room

Superior Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Villa

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About this property

Sanctuary Lakes Fauna Retreat

An outdoor pool, a snack bar/deli and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in and express check-out are on-site. Each apartment boasts an indoor private hot tub and a deep soaking tub, while offering a kitchenette and a fridge. For a bit of entertainment, a TV comes with a DVD player, and guests can also appreciate conveniences, such as a microwave and an electric kettle. Weekly housekeeping is available.
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.68 per cent for credit card payments

The front desk is open daily from 8:00 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.68 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 3158335
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Sanctuary Lakes Fauna Retreat have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Lakes Fauna Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Lakes Fauna Retreat?

Self-parking is free at this property.

What time is check-in at Sanctuary Lakes Fauna Retreat?

Check-in start time: 2 PM; check-in end time: 5:00 PM.

What time is check-out at Sanctuary Lakes Fauna Retreat?

Checkout is at 10 AM.

Does Sanctuary Lakes Fauna Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sanctuary Lakes Fauna Retreat located?

Located in Urangan, this aparthotel is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. Esplanade and Reefworld Aquarium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 232 out of 370 reviews
Rating 8 - Good. 111 out of 370 reviews
Rating 6 - Okay. 20 out of 370 reviews
Rating 4 - Poor. 5 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

10/10

Check-in

9.0/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Beautiful location, walking distance to foreshore, shops and restaurants.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very spacious and had all the amenities for a family stay. The location was great, close to restaurants, shops and the beach.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Debra

Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities, communication
Nice & quiet & peaceful location and handy to all that we needed .
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Elayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay, loved the birds and turtles, staff were excellent, room was great
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Cassi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet easy access to area
Verified

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Errin

Liked: Cleanliness, room comfort, communication

Wonderful for families

A great place to stay for families for some wonderful interactions with local wildlife. Hosts are very friendly and welcoming, would thoroughly recommend.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

wayne

Liked: Cleanliness, room comfort, communication

Wonderful

Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was clean and comfortable. Access to lake fauna was amazing.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, communication
Commendations great views, great great amenities
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, room comfort, communication
Lovely private retreat. Very relaxing watching the wildlife. Great location
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Lilibeth

Liked: Cleanliness, room comfort, communication

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place and excellent management. Highly recommend
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Terese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved feeding the turtles in the lake they were very friendly. A lovely quiet setting close to the beach.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, communication
This was a great spot to wake up and sit on the front porch with your coffee overlooking the lake, listening and viewing the wildlife.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peaceful place, love the wildlife and atmosphere. Kids loved it. Staff were friendly. Would stay here again and would recommend
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice outlook, accommodation getting a bit tired, but overall enjoyable experience.
Stayed 3 nights in Dec 2022

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