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Apartment

Arenal Suites Gran Vía

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Photo gallery for Arenal Suites Gran Vía

Living area
Exterior
Room
View from room
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$341
includes taxes & fees
17 May - 18 May

Explore the area

View map
Silva 14, Planta 1, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Choose your unit

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Room

Family Apartment, 2 Bedrooms, City View (2)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom (3)

Room

Deluxe Apartment, 1 Bedroom (3)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Apartment, 1 Bedroom (6)

Room

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Studio (8)

Room

Business Studio (8)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Apartment

Room

Business Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Arenal Suites Gran Vía

Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 32139932
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Arenal Suites Gran Vía pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arenal Suites Gran Vía?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Arenal Suites Gran Vía on 17 May 2026 start from NZ$341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arenal Suites Gran Vía?

This property doesn't offer parking.

What time is check-in at Arenal Suites Gran Vía?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM to 3:00 AM for a fee.

What time is check-out at Arenal Suites Gran Vía?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Arenal Suites Gran Vía located?

Located in Madrid Centro, this apartment building is steps away from Plaza de Callao and Gran Via. Puerta del Sol and Plaza de España - Princesa are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 168 out of 224 reviews
Rating 8 - Good. 44 out of 224 reviews
Rating 6 - Okay. 6 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 3 out of 224 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments were lovely and clean. They have everything you need for a comfortable stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort, communication
Ideally located. Very clean and spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, location was perfect!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Great experience
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot in Madrid!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Stav

Liked: Cleanliness, property conditions & facilities
Plenty of space, basic kitchen, washer/dryer
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Second room is very small. It has no closet nor windows. Location is good but very busy.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort, communication
Fantastic apartment, great location and the people message you direct with clear instructions. Happily advise this place to other people 😁
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort, communication
Vero nice place and very good location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located in downtown but still quiet.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities, communication
Remodeling very comfortable good location !!
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort, communication

Excellent Stay

Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, property conditions & facilities
Easy chheck in process
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, room comfort, communication

Great place near Centro

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Will come back one day

Great location, prompt service, large space and fully functional kitchen with washing machine.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Glenmda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Like the area and the apartment. Owner communicated very well.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’ll start with the staff. They were very attentive and available when needed. Next, the location. The property is situated with a few steps from the Gran Via by the Plaza de Callao. This is the social hub. And while there is activity past midnight all night, in the room, it was total silence. Next the Property itself. It was clean. The bathroom modern, the bed comfortable, and with the grocery one block away, we were able to have snacks and breakfast in the room before heading out.
Stayed 13 nights in Sep 2025
Verified

10/10 Excellent

Tulsi

Liked: Cleanliness, amenities, property conditions & facilities
There were 5 of us staying at this place and it was spacious enough for us and one of the larger places we found in Madrid. The welcoming service and the cleaning service was great! When we arrived they helped us with our luggage and walked us through the place, WiFi information, filtered water, fridge and small freezer, and recommended places nearby. For someone who loves Indian food we loved that curry house was right next door as well as so many other food options: kfc, honest greens, boba tea place, ramen, vegan, etc. This place is in a prime and central location with shopping, food, activities, and clubs/bars.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Shen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Alexis

Christian was an excellent host.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

JASON B

Liked: Cleanliness, property conditions & facilities, communication
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

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