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La Isla Huatulco

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Outdoor dining
Exterior
Room
Outdoor dining
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • White-sand beach
  • Outdoor pool
  • Buffet breakfast available
  • Self-parking available
  • Area shuttle included
  • International cuisine restaurant

Explore the area

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Blvd Benito Juarez Mza 3 Lote 4 Bahias, De Huatulco, Santa María Huatulco, OAX, 70989
  • Place, Santa Cruz Bay
    ‪12 min walk‬
  • Place, Playa Santa Cruz
    ‪13 min walk‬
  • Place, El Zócalo
    ‪7 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪23 min drive‬

Rooms & beds

Spaces

Garden
Price is avg per night

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About this property

La Isla Huatulco

At La Isla Huatulco, hit the private white sand beach, dine on-site at Latitud 15 or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available once per stay.
La Isla Huatulco offers 90 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

House Rules

Check in after 3 PM

Minimum age to rent: 18

Check out before noon

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Pets

No pets allowed

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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 180 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 3728705
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does La Isla Huatulco have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is La Isla Huatulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Isla Huatulco?

Self-parking is available for a fee.

What time is check-in at La Isla Huatulco?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at La Isla Huatulco?

Checkout is at noon.

Where is La Isla Huatulco located?

Located in Santa Cruz, this beach hotel is within a 15-minute walk of Santa Cruz Bay and Playa Santa Cruz. Playa Yerbabuena and Huatulco National Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

La Isla Huatulco Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 66 out of 375 reviews
Rating 8 - Good. 145 out of 375 reviews
Rating 6 - Okay. 92 out of 375 reviews
Rating 4 - Poor. 42 out of 375 reviews
Rating 2 - Terrible. 30 out of 375 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Esperanza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service on my checkin, very bad organization. No towels on the bathroom, no hot water on the shower, i called reception 4 times for get tv and A/C control remote. The breakfast was included but take the people to another place because no restaurant,i n the hotel i was waiting almost 45 minutes for have breakfast.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Rosa Elena

Disliked: Staff & service, amenities, property conditions & facilities
No coincide lo que ofrecen, con lo que en realidad es. La oublicidad es engañosa. La comida del desayuno estaba podrida. No había toallas en el hotel. Nunca supimos quién es el gerente. La cocina y comedor estaban sucios. El sevicio fue pesimo en la cena navideña y en el desayuno. No cuentan ni ckn bebidas, ni cln hielos.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Mal. Pará empezar la cama no estaba limpia, había pepel sanitario entre las sabanas, me dieron una jerga de taete, me salió un pelo en las enchiladas. Te revisan como si fueras criminal al dejar el cuarto. Te rometen cosas que no es verdad. Las instalaciones son muy incómodas
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
En realidad por la situación actual, el hotel estaba completamente solo y sin servicios de alimentos. es una pena por que las instalaciones se están deteriorando por el poco uso, y es altamente probable que por el poco mantenimiento.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Maranatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bastante bonito, la comida muy rica, excelente servicio de la señora de las quesadillas, lo unico que me desgasto un poco fue el servicio de la recepcion.
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The murals painted throughout the exterior are beautiful, but the lack of attention to detail really took away from the experience. Towels, linens, and dishes in the breakfast room were all worn out, and things were clean on the surface but not well kept. We had mold behind the sink in our room, and one of our mattresses collapsed into the bed frame, which was very dirty underneath (and we had to fix it, we called the front desk but nobody ever came to help). The pool was fairly clean, but there were weeds growing up through the pavement cracks and the lounge chairs were very worn out. Also the area around the pool had not been swept in quite awhile - debris on our first day was still there a week later. There was one empty hot tub that was totally exposed with no caution sign, probably at least 4 feet deep, a potential hazard for kids and adults alike since it was right next to a walkway. Staff were not especially friendly, and just did the bare minimum. Food was expensive for the quality, and the location of the hotel is not ideal either. Next time we visit Huatulco, we will select a different hotel.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, Salvo el agua caliente de la regadera. A veces salía muy caliente por un momento y se enfriaba, en otras ocasiones no salía caliente.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, olvido del personal em dar instrucciones de uso de alberca solo hasta las 8pm en playa. No habia toallas en la habitacion, no servia llave de entrada a habitacion, no servia lavabo.etc etc
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los desayunos en el buffet, no estaban del todo bien.. les falta sabor .. de ahi en fuera todo bien
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

Pésimo, esta lleno de cucarachas, el gerente jamas se digno a atenderme, querían fumigar mi habitación y que me quedara en la misma jamas subieron a fumigar , no me ayudaron, tuve que pagar otro hotel no hicieron devolución de mi dinero pésimo servicio pésimo hotel jamas regresaría, no deverian promocionarlo en Hoteles.com pues ustedes son los que quedan mal, ademas que los demás hoteles saben que Isla huatulco tiene problemas de cucarachas
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

David

Liked: Cleanliness

Could be better

It was ok
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos parecio que las toallas de baño se ocupan renovar las instalaciones muy limpias y personal muy amable
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es bueno el hotel, solo cuando está a toda su capacidad, no mantiene la alta calidad.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena eleccion

Buena estancia... lo elegimos para pasar nuestras vacaciones, la relación comodidad precio es buena a demás está muy bien ubicado
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Erick

Cuando llegue al hotel no tenían registrada mi reservación.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Huatulco es excelente, todo queda super cerca. Si hacen reservaciones háganlo directamente en el hotel, si lo hacen por Expedia sale muy maluco nosotros lo hicimos y las reservaciones las hicieron mal y en el hotel tuvimos algunos contratiempos
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Nadisva

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cuando llegué a recepción para que me asignaran mi habitación, había mucha gente y sólo había UN joven que no se daba a basto. La puerta de la habitación nunca abrió, personal de mantenimiento acudió a auxiliarme para abrir y no pudieron, les falta mantenimiento. Regrese a recepción para que me cambiaran de habitación, me dieron otra con el número de camas equivocada. Por tercera vez me asignaron un cuarto que finalmente fue el definitivo. Tardé una hora en poder instalarme en mi habitación.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A mi esposa e hija las tuvieron que cambiar de habitación por cucarachas en la habitación, es terrible esta situación.... Yo creo no volveré a ese hotel 🏩
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

carol

Disliked: Property conditions & facilities
Este hotel se encuentra remodelando la piscina motivo por el que cancele mi estancia dejándome con la incomodidad de buscar hotel en ese momento afortunadamente mi visita fue en temporada baja así que encontré alojamiento aun así mala experiencia que no me gustaría pasara alguien mas.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Maie

Disliked: Cleanliness, property conditions & facilities
Llegar y que la piscina esté en mantenimiento si. Que te infirmen antes de la reserva es pesimo, las instalaciones del club de playa y el hotel en general descuidadas
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
no tenias las instalaciones que ofrecían y una pésima actitud de los de recepción
Stayed 4 nights in Nov 2018
Verified

2/10 Terrible

GERMAN

Disliked: Staff & service, property conditions & facilities
desde la llegada mala atencion, el hotel en remodelacion, no tenia alberca, tenian casi 60 personas en espera y todos quejandose del servicio, tenias que esperar a que dieran las 3 pm que es la hora de entrada aunque el hotel estaba vacio, el gerente pasaba y no daba la cara ante los problemas y si cambiaban de hotel del mismo grupo te cobraban casi 4000 pesos mas, pedias una opcion de cambiarte de ropa por el calor y el viaje y te mandaban al baño en la taza de wc te mandaban a cambiar y pesima limpieza los baños, la comida.... es la mas pesima que probado en mis viajes, no lo recomendaria a nadie ni regresar al hotel, HUATULCO tiene un 10 de servicio y atencion de todos los lugares.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel no había fundas en las almohadas. Las toallas tardaban en llegar a la habitación.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place The Swimming pool was empty Poorly designed sink leaked water on to the floor
Stayed 7 nights in Nov 2018

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