Aparthotel

Naco Aparthotel by Arca Spa

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Photo gallery for Naco Aparthotel by Arca Spa

A multi-story hotel with wooden balconies and a garden with red and white flowers.
A bedroom with a large sliding glass door leading to a balcony with a mountain view.
A spa area with wooden shelves holding candles, a pitcher of water, and a bowl of fruit. There are white lounge chairs and a large window with a view of greenery.
An indoor swimming pool with wooden beams and a blue-lit floor.
A large indoor swimming pool with a wooden ceiling and walls, surrounded by glass doors and windows.

Reviews

9.8 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Zermatt-Matterhorn Ski Paradise

Popular amenities

  • Full-service spa
  • Ski property
  • Kitchenette
  • Indoor pool
  • Buffet breakfast included
  • Extra beds
The current price is NZ$533
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Spissstrasse 44, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Place, Zermatt - Furi
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Choose your unit

View all photos for Studio (North)

A hotel room with a large bed, wooden headboard, and a view of a village through a large window.

Studio (North)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (South)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio (South)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

A large bed with a wooden headboard, a bench, and a view of a green landscape through large windows.

Apartment

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

A modern loft-style living area with exposed wooden beams, a red patterned sofa, a small round table with a vase, and a bench.

Suite (Rooftop)

  • Mountain view
  • 4 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite

A modern living room with a red patterned sofa, a wooden dining table with a plant, and a skylight above.

Junior Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio, 1 Double Bed (Matterhorn View)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Garden)

A modern hotel room with a large bed, wooden headboard, bedside tables, a red bench, and a bathroom with a dark tiled shower and a wooden vanity.

Apartment (Garden)

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

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About this property

Naco Aparthotel by Arca Spa

Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and hairdryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Kitchen/kitchenette fee: CHF 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 38186296
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:30 PM.

How much does it cost to stay at Naco Aparthotel by Arca Spa?

As of 25 September 2026, prices found for a 1-night stay for 2 adults at Naco Aparthotel by Arca Spa on 28 September 2026 start from NZ$533, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naco Aparthotel by Arca Spa?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Checkout is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is situated in the mountains and within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular and Tour Monte Rosa. Zermatt - Furi and Furi - Riffelberg are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Naco Aparthotel by Arca Spa Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 141 out of 154 reviews
Rating 8 - Good. 10 out of 154 reviews
Rating 6 - Okay. 3 out of 154 reviews
Rating 4 - Poor. 0 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Check-in

9.8/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs from breakfast and room is very modern and clean.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Spacious and spotless room, great mountain views and excellent customer service from reception to dining staff and cleaning crew. Thoroughly enjoyed our stay :)
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, breakfast was great, and great views.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast selection, great spa pool and steam room, would highly recommand
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
We stayed at Naco Zermatt as a family of four 2 adults 2 kids 8&11 and had a wonderful experience. We loved our apartment—it was comfortable, well-designed, and perfect for a family stay. The spa was a great bonus and very relaxing after a day out. The location is excellent, making it easy to get around Zermatt, and the staff were consistently friendly and welcoming. We would happily stay here again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room, handy kitchen, and modern bathroom. Great views of Matterhorn. While all 75-80% of the shopping, the hotels are right of the station this hotel is to the left. So I felt this was quieter and suited our family of three perfectly. There was no disturbance from the nearby trains leaving the station . We were under five minutes from the station to get to Zermatt and the station to go up to Gornergrat. The sunnega station is a bit of a walk but a beautiful walk. Also 5 minutes from the best Italian place Santa Lucia Great breakfast options - out favorite the fresh juice option. Didn’t use the spa or indoor pool. While most hotels in Zermatt don’t have air conditioning, I was very pleased with the standing fan they provided. I would say this a family friendly hotel. They also made us feel special for our 10th anniversary .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and breakfast was great. The pool was also nice!
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are very helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Beautiful property with very good atmosphere and staff.Pool was big and beautiful
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024