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The Ridge Hotel & Apartments

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Front of property
Room
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Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

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4608 Oaza Hokujoh, Kitaazumi-gun, Hakuba-mura, Hakuba, Nagano-ken, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪3 min walk‬
  • Place, Happo-one Adam Gondola
    ‪6 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪13 min walk‬

Choose your unit

View all photos for Penthouse (1 King or Twin and Queen Wall Bed)

Room

Penthouse (1 King or Twin and Queen Wall Bed)

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Single Beds and 1 Queen Murphy Bed

View all photos for Studio Apartment (1 King or Twin and Queen Wall Bed)

Room

Studio Apartment (1 King or Twin and Queen Wall Bed)

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Single Beds and 1 Queen Murphy Bed

View all photos for 3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed)

Room

3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed)

  • 104 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for 3 Bedroom Mountain View

Room

3 Bedroom Mountain View

  • Mountain view
  • 102 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed OR 2 Single Beds and 1 Queen Bed

View all photos for 4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds)

Room

4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds)

  • 105 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Bunk Beds OR 4 Single Beds and 2 Single Bunk Beds

View all photos for 4 Bedroom Deluxe Apartment

Room

4 Bedroom Deluxe Apartment

  • 152 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Bed

View all photos for King / Twin Mountain View

Room

King / Twin Mountain View

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Triple Mountain View

Room

Triple Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for 2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge

Room

2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge

  • Mountain view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 1 King Bed OR 2 King Beds and 1 Single Bed

View all photos for 2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge)

Room

2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge)

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About the area

Hakuba

Located in Hakuba, The Ridge Hotel & Apartments is in the mountains. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including downhill skiing.
View more Aparthotels in HakubaOpens in a new window

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Mini Train Park - 2 min walk - 0.2 km
  • Hakuba Happo-One Ski Area - 3 min walk - 0.3 km
  • Happo-one Adam Gondola - 6 min walk - 0.6 km
  • Happo One Sakka Ski Lift - 13 min walk - 1.2 km

Getting around

  • Hakuba Station - 9 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬10 min walk
  • ‪Cru Cafe - ‬11 min walk
  • ‪Hand Made House 4260 - ‬8 min walk
  • ‪RAMEN BAR Marutama 55 - ‬11 min walk
  • ‪Marillen Hotel - ‬11 min walk

About this property

The Ridge Hotel & Apartments

Along with laundry facilities, this aparthotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, multilingual staff assistance and a vending machine are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include an iPod dock and a DVD player.
The Ridge Hotel & Apartments offers 17 accommodations with DVD players and complimentary slippers. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night.
Cots (infant beds) are available for JPY 5000.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: JPY 5000.0 per stay
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is The Ridge Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ridge Hotel & Apartments?

Self-parking is free at this property.

What time is check-in at The Ridge Hotel & Apartments?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at The Ridge Hotel & Apartments?

Checkout is at 10:00 AM.

Where is The Ridge Hotel & Apartments located?

Situated in the mountains, this aparthotel is within a 15-minute walk of Hakuba Mini Train Park and Hakuba Happo-One Ski Area. Happo-one Adam Gondola and Wadanonomori Church are also within 10 minutes.

The Ridge Hotel & Apartments Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 31 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Morrison

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service with access to the surrounding town and ski slopes within a short walk.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near Happo One and Rhythm! Great views!
Stayed 5 nights in Feb 2025
Verified

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, communication
Nice size, clean and fresh property, good sized room, good ski room / drying room
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort, communication

Very Happy.

This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutley beautiful property in a great location. The convenient location is opposite Rhythm Snowsports and a short walk to the complimentary bus service for transport around the various Hakuba ski resorts. The staff were completely lovely and very easy to talk to and the room was in great condition and very spacious for my partner and I. Will definitely be returning.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful and very accommodating. The room was just what we needed and it was nice having a little kitchen area. Couldn't beat the view from the large windows either! Location was perfect for just a short walk to Happo One. Super convenient. Definitely reccommend this property!!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

JIADONG

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Verified

8/10 Good

Vikromjit

Liked: Cleanliness, room comfort, communication
We had a good stay in the property. Great location. Walking distance to the Hoppo One. Complimentary grocery shopping service once a day, which is very helpful. Breakfast has limited options. Overall we had a good stay here. We will be back soon
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Rodney Aik Liong

Liked: Cleanliness, property conditions & facilities
The property is fairly good and well maintained. The breakfast selection was a bit underwhelming for the price. It lacks an Onsen which is a bit inconvenient having to use the public ones. The shuttle service is quite basic so most days you'll have to walk to the restaurants or take an expensive cab.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean. Good location within walking distance of Happo One lifts. Simple buffet style breakfast…not North American style gluttony but more then enough for most. Room had simple kitchen with fridge, microwave and hot plate. You will need to use hotel shuttle or free Hakuba shuttle to access onsens, grocery stores, a lot of restaurants and any ski areas other then Happo One.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Gen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

ノリタカ

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても素晴らしかったです。 リピートしたい宿です。
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

エリ

Liked: Cleanliness, amenities, property conditions & facilities, communication
今回2家族10名で210号室(デラックスアパートメント)に宿泊しました。 部屋はとても広く、清潔で快適でした。他の部屋と離れているので、とても静かでした。 スタッフの方は片言の日本語ですが、とても感じが良く、親切でした。 白馬八方尾根スキー場まで歩いていけるので便利です。 また宿泊したいです。
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Hitoshi

Liked: Cleanliness, amenities
別荘のような施設の特徴を理解したうえで利用するには良いと思います。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Serge

Liked: Cleanliness, room comfort, communication

Awesome hotel!

This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything! Serge
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
ロケーションが良い。
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great Experience

Very modern, clean hotel, great location near slopes and rental shops. Would come back.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
10人家族で3ベッドルームを予約。各部屋にバスルームがついていて快適でした！
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Katsuaki

Liked: Cleanliness, room comfort, communication
建物は清掃が行き届いており とても気持ちよく、またお洒落な館内と 室内でとても快適に過ごすことが出来ました。 スタッフも皆さん親切で適度な距離感を 待ちつつ期待値を少し超えるような 接客でとても良かったです。
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
広いLDKでベッドルームも4つあり、大人数での長期滞在は快適でした。
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good breakfast. Good location. Very small bathroom and toilet facilities.
Stayed 9 nights in Jan 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location & Comfortable

Good location and comfortable. Bar was low on stock and breakfast could have been better
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay.

Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended. Geoff
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Mar 2025