Hoan Kiem, a neighbourhood in Hanoi, is home to Ficus Suites Apartment. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Hanoi Old Town Night Market - 12 min walk - 1.0 km
Train Street - 13 min walk - 1.1 km
Hoan Kiem Lake - 13 min walk - 1.2 km
Getting around
Hanoi Long Bien Station - 8 min walk
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Restaurants
Karaoke Sunny - 2 min walk
Phê La - 5 min walk
Reng Reng Cafe - 1 min walk
Phê Đây - 3 min walk
Kafa Café - 2 min walk
About this property
Ficus Suites Apartment
This aparthotel features a rooftop terrace, a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a dryer and a dining area, and guests will appreciate thoughtful touches, such as a pillow menu and slippers.
Ficus Suites Apartment offers 25 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.
This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 250000.0 per day.
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 250000.0 per day
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 38918816
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is Ficus Suites Apartment pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Ficus Suites Apartment?
As of 10 May 2026, prices found for a 1-night stay for 2 adults at Ficus Suites Apartment on 19 May 2026 start from NZ$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Ficus Suites Apartment?
Self-parking is free at this property.
What time is check-in at Ficus Suites Apartment?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Ficus Suites Apartment?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Ficus Suites Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Ficus Suites Apartment located?
Located in Hoan Kiem, this aparthotel is within a 15-minute walk of Hang Ma Street, West Lake and Hanoi Old Town Night Market. Hoan Kiem Lake and Train Street are also within 1 mile (2 km). Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Ficus Suites Apartment Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Great location by the Old Quarter. Set back in an alley, so much quieter than a hotel on the streets. Room was spacious, clean and well equipped. Staff were very friendly and helpful.
Michael
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
swapnil
23 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Courteous staff
swapnil
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
John
27 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was absolutely amazing!! So helpful!!
John
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Beryl
4 May 2023
Liked: Cleanliness, room comfort, communication
Good place to stay
The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points.
Apple, the hotel staff, was very sweet and friendly.
The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group.
Verified traveller
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Raymond
20 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather.
The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc.
Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay.
I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese).
And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
Raymond
Stayed 7 nights in Jun 2024
Verified
4/10 Poor
Heath
26 May 2024
Liked: Communication
Disliked: Cleanliness, amenities
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time.
We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province.
We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back.
The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening.
The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet.
Would definitely stay again and the staff were all very helpful.