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Apartment

UCHI Living Stay Otaru Suitengu

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Photo gallery for UCHI Living Stay Otaru Suitengu

Lobby lounge
Exterior
A hotel room with a sofa, two beds, a TV, and a window.
Reception
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$120
19 May - 20 May

Explore the area

View map
Aioicho 4-40, Otaru, Hokkaido, 047-0028
  • Place, Sakaimachi Street
    ‪4 min walk‬
  • Place, Otaru Music Box Museum
    ‪8 min walk‬
  • Place, Otaru Canal
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪54 min drive‬

Choose your unit

View all photos for Room 102 Suitengu

Room

Room 102 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 201 Suitengu

Room

Room 201 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 202 Suitengu

Room

Room 202 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Room 203 Suitengu

Room

Room 203 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Room 204 Suitengu

Room

Room 204 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room 205 Suitengu

Room

Room 205 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 301 Suitengu

Room

Room 301 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 302 Suitengu

Room

Room 302 Suitengu

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Room 303 Suitengu

Room

Room 303 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Room 304 Suitengu

Room

Room 304 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Room 305 Suitengu

Room

Room 305 Suitengu

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 401 Suitengu

Room

Room 401 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 402 Suitengu

Room

Room 402 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Room 403 Suitengu

Room

Room 403 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Room 404 Suitengu

Room

Room 404 Suitengu

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Room 405 Suitengu

Room

Room 405 Suitengu

  • 1 bedroom
  • Sleeps 9
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Room 103 Suitengu

A hotel room with a sofa, two beds, a TV, and a window.

Room 103 Suitengu

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

UCHI Living Stay Otaru Suitengu

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features free WiFi and a washing machine, plus a kitchenette with a fridge and a microwave. Added amenities include a flat-screen TV, a separate bath and shower and an electric kettle.
UCHI Living Stay Otaru Suitengu offers 17 accommodations with complimentary slippers and a hairdryer. Accommodation at this 3-star apartment has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Property # 39175013
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned

Frequently asked questions

Is UCHI Living Stay Otaru Suitengu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at UCHI Living Stay Otaru Suitengu?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at UCHI Living Stay Otaru Suitengu on 19 May 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at UCHI Living Stay Otaru Suitengu?

Limited spots are available.

What time is check-in at UCHI Living Stay Otaru Suitengu?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at UCHI Living Stay Otaru Suitengu?

Checkout is at 10:00 AM.

Where is UCHI Living Stay Otaru Suitengu located?

Situated in Otaru, this apartment building is within a 10-minute walk of Suitengu and Otaru Canal. Sakaimachi Street and Otaru Music Box Museum are also within 10 minutes. Minami-Otaru Station is 11 minutes by foot and Otaru Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

UCHI Living Stay Otaru Suitengu Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 99 out of 245 reviews
Rating 8 - Good. 88 out of 245 reviews
Rating 6 - Okay. 34 out of 245 reviews
Rating 4 - Poor. 15 out of 245 reviews
Rating 2 - Terrible. 9 out of 245 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Check-in

7.8/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were nice and spacious, with comfortable beds and a clean washing machine, which is perfect after a day of snowboarding!
Stayed 7 nights in Jan 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Good location, close to restaurants and convenience store. Parking was a little difficult at times but overall ok
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Kat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Small apartment but has everything you need and great location for ski spots (30 minutes to Kiroro) and local eateries, onsens etc. Japanese toilet is awesome too!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, room comfort, communication
Had a pleasent stay and closeby main attractions. Do note that the stay is on top of the hills so its difficult to get to by foot. However, the view is very nice.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, room comfort, communication

Happy apartment stay.

An excellent apartment for a quick trip to Otaru, slight hill, but walking distance to everything. Driving instructions where excellent once in the right location. Everything you need.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Kok Keng

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. The issue is the location of the apartment. It was located at the top of the hill. From the map, it seems close to the train station and local attraction. But climb up the hill is an issue.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sreenath

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's apartment type with kitchen and laundry I like it. Perfect to stay with family. The location is not so appealing.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

YIHUI

Liked: Cleanliness, room comfort, communication

Home in Otaru

Generous space 2DK, warm room. Washing machine and kitchen is great!!
Stayed 12 nights in Feb 2023
Verified

8/10 Good

TSUNG YING

Liked: Cleanliness, room comfort, communication

Comfy apartment with everything we need

The apartment is clean and comfortable. It’s on a hill with some ladders to walk up, probably not easy for elder people or with many luggages to carry up.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Alvin

Liked: Cleanliness, room comfort
Disliked: Communication
A bit old but well maintained. Check in process was complicated
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Maïté

Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay, well located but the bed is terrible. You can feel the spring and it’s very not comfortable unfortunately.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Andrew

Liked: Cleanliness
Easy access to local tourist Main Street, but a bit steep hill walking in return - make you don’t want to return to main tourist street for dinner at night. Check in process is a bit difficult to follow, but you will get to the end in time.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Doreen

Liked: Communication
Disliked: Cleanliness

Great space and facilities.

Won’t recommend if there’s big luggage and no car. It’s located on hill top with flights of stairs. Big apartment but not well clean. Dusty under the beds and corners.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Noriko

Liked: Cleanliness, property conditions & facilities
I could not find how to enter the Frankie'snt door. but I am kind of luckey other guest open the door for me. when I checked in I ask to lady how yo enterd but she also does not know cause she was checked in remote.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Wan Ying Irene

Liked: Cleanliness, room comfort

2nd thought

The check-in process certainly was not really friendly (even when I have already completed the pre-checkin details). If you drive there in winter, be prepare to drive up a very steep route which my car almost got stuck midway due to uneven snow. If you don't drive, be prepare to walk up a very steep hill full with slippery ice.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

CHRISTOPHER ROGER

Liked: Cleanliness, amenities
The room was clean and spacious (by Japanese standards), and came with a full range of basic household appliances including TV, hair dryer, IH range-top, fridge, microwave and washing machine, and others. Kitchenware was also included which was a plus. There was a designated parking area, but directions to it were cryptic and took us almost 30 extra minutes to find it. Even after locating it, the entry was very narrow, and it was a challenge to park. Doable during the daytime, but would have been a nightmare if we had arrived after dark.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

TOSHIHIKO

Liked: Cleanliness, amenities, communication
冬のレンタカーでの訪問の際は、駐車場までのアクセスはしっかり確認を。スタックとスリップには注意を。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chi jung

Liked: Cleanliness, amenities, communication
위치가 그렇긴한데 렌트로 다니시면 좋아요 저렴하고 깨끗해요
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nozomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
二回目の利用でした。予約した部屋と違っていたのが残念でしたが、今回も安心して滞在できました。また利用したいです。ありがとうございました。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

OSAMU

洗面台の排水溝から汚水の匂いがしました。 洗浄剤を入れても解決せず。 次も滞在を予定しているので、解決してほしいです。
Stayed 16 nights in Oct 2025
Verified

10/10 Excellent

Teruyoshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
長期滞在に向いています。 小樽運河まで最短ルートで行くと ５分で行ける。
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Haruka

Liked: Cleanliness, amenities, property conditions & facilities, communication
かなりきつい坂の上にある施設ですが、徒歩数分で居酒屋やお寿司屋さんなど飲食店街に行けます。 観光のお土産屋さんが並ぶ通りにも近く徒歩で行けます。 が、登りはかなりキツイ坂道です。坂の上にある施設、ということ以外はとてもいいと思います。お部屋もとても綺麗です。 強いていえば、トイレ。トイレは洗面所(脱衣所)にあり仕切りがありません。洗面台の隣に洗濯機、その隣にトイレ、その隣にお風呂の入口があります。数人で泊まる時には使用するタイミングを気をつけなくてはならないかなぁと思います。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JENMIN

Liked: Cleanliness, room comfort, communication

居住品質滿意

房間很大，廚房設備完善，整體住下來很舒服，適合多人家庭居住。
Stayed 1 night in Jul 2025
Verified

8/10 Good

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン　アウトがちょっと難しくもたついてしまいました お部屋はとても綺麗でした。 アメニティも、普通に揃ってます。 贅沢言うなら、パジャマがあると尚良い！
Stayed 1 night in May 2025
Verified

4/10 Poor

Norio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
日本語が通じない
Stayed 1 night in May 2025