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Level Chicago – Old Town

Family-friendly aparthotel with full-service spa and 24-hour health club

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Photo gallery for Level Chicago – Old Town

Property amenity
Sundeck
Room
Steam room
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Spa
  • Pool
  • Dryer
The current price is NZ$421
includes taxes & fees
27 May - 28 May

Explore the area

Map
1140 North Wells Street, Chicago, IL, 60610
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Millennium Park
    ‪3 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Choose your unit

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, City View

Room

Deluxe Room, Multiple Beds, City View

  • 789 sq m
  • City view
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

  • 83 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, City View

Room

Deluxe Room, Multiple Beds, City View

  • 146 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Living area

Executive Suite, 1 King Bed with Sofa bed, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Room

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 100 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Living area

Deluxe Room, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

Chicago

Located in Downtown Chicago, a neighbourhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Lincoln Park Zoo and Field Museum of Natural History. Travelling with kids? Make time for Chicago Museum of Science and Industry, or head to an event or a match at United Center.

What's nearby

  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Riverwalk - 3 min drive - 2.5 km
  • Chicago Theatre - 3 min drive - 2.6 km
  • Millennium Park - 3 min drive - 3.2 km
  • Navy Pier - 5 min drive - 3.9 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Bismilahi Restaurant - ‬5 min walk
  • ‪Happy Camper Pizza - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco Bell Cantina - ‬4 min walk
  • ‪Declan's Irish Pub - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free aparthotel has a 24-hour health club and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.

Amenities

Pool
Kitchen
Washer
Dryer
Pet-friendly
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Level Chicago – Old Town?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Checkout is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Oak Street, Lake Michigan and Michigan Avenue. Water Tower Place and Merchandise Mart are also within 1 mile (2 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 11 minutes.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 227 out of 313 reviews
Rating 8 - Good. 34 out of 313 reviews
Rating 6 - Okay. 21 out of 313 reviews
Rating 4 - Poor. 19 out of 313 reviews
Rating 2 - Terrible. 12 out of 313 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8.8/10

Communication

Reviews

6/10 Okay

Phil

Liked: Cleanliness, room comfort

Loud party next door

There was a loud party in the room across the hall from us that went on from 9:00pm until close to 2:00am,] when the cops finally arrived to kick out the people. We called the front desk to let them know at around 10:30pm, a person from the hotel came and told the party people to be quiet to no avail. The party noise was non-stop and very loud for 5 hours. It was impossible to sleep on the night of Feb 7. Other than that the hotel was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay ! Love this property every time I’m in Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The lady in the front was amazing and very helpful.
Stayed 1 night in Jan 2025

8/10 Good

Chaz

Liked: Cleanliness, property conditions & facilities, communication
Besides hallways being loud and like frat house from 1 to 3am , the police showing up it was very great
Stayed 1 night in Jan 2025

8/10 Good

Edie and Bill

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

4/10 Poor

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Todo excelente pero nunca me dieron mi botella gratis y la pedí varias veces
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonyia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, room comfort, communication

Recommend

Great location and stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the amenities available to us - garage parking, washer/dryer in unit, full kitchen and fully furnished. Staff were polite and helpful. Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Tanisha A

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, room comfort, communication
Place was absolutely beautiful. Perfect location for us. I will definetly looking at staying here again
Stayed 1 night in Dec 2024

10/10 Excellent

LaRobin

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful from the view to the people living within the building & those who work there …. Definitely will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Inez

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had parking included. Very secure building and parking ramp. Quiet. Housekeeping very attentive. Front desk staff friendly. Shout out to Eric (he was there a lot, friendly, professional and available for questions or concerns). Great views. 8th floor has a workout room, sauna, steam room, massage room, pool table, ping pong, arcade games, outdoor area with basketball court, pickle ball, dog area. There’s a pool and hot tub but closed for the season. We def will be back. Great location to downtown. Walkable. And Aldi, target and cvs is right there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness
Disliked: Communication
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place with amazing amenities. Perfect stay for adults or families alike! Highly recommend!
Stayed 4 nights in Jul 2024

4/10 Poor

Younghoon

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Not a good choice

Not for families. Poor maintenance and installation of appliances. Uncomfortable mattresses. Disingenuous management.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shenika

Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Liked: Cleanliness, room comfort, communication

Great option!!!!

We had a lovely stay! Amenities were next level! Lots in area to access as well! Perfect in every regard!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was great, room was neat and very clean. Would stay again!
Stayed 1 night in Sep 2024