Located near the beach, Apart Hotel Serantes is in Ponta Negra, a neighbourhood in Natal. Christmas Tree and Estatua dos Reis Magos are local landmarks, and the area's natural beauty can be seen at Ponta Negra Beach and Morro do Careca. Looking to enjoy an event or a game while in town? See what's happening at Frasqueirao Stadium or Dunas Arena.
This smoke-free aparthotel features an outdoor pool, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a safe and a shower.
Apart Hotel Serantes offers 53 air-conditioned accommodations with a safe and free toiletries. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and bidets.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Apart Hotel Serantes have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Apart Hotel Serantes?
As of 7 May 2026, prices found for a 1-night stay for 2 adults at Apart Hotel Serantes on 1 June 2026 start from NZ$74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Apart Hotel Serantes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Apart Hotel Serantes?
Self-parking is free at this property.
What time is check-in at Apart Hotel Serantes?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Apart Hotel Serantes?
Checkout is at noon.
Does Apart Hotel Serantes provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Apart Hotel Serantes located?
Located in Ponta Negra, this aparthotel is within 1 mi (2 km) of Artesanato Shopping Mall and Ponta Negra Beach. Artesanato Villarte Shops and Nordestão - Rota do Sol are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Apart Hotel Serantes Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Foi tudo incrÃvel, pessoal atencioso, quarto excelente... só poderia melhorar um pouquinho a internet rs
Mas não afetou a experiência como um todo!
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.