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Aparthotel

Quay West Suites Melbourne

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Photo gallery for Quay West Suites Melbourne

A modern hotel room with a large window offering a city view, including a prominent cathedral and skyscrapers.
A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape.
Room
Exterior
A modern indoor pool area with a bench, large pillars, and decorative wall art.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Indoor pool
    Enjoy year-round relaxation in the indoor pool — a rare find in the area.
  • Discover nearby landmarks
    Near Collins Street

Popular amenities

  • Indoor pool
  • Spa pool on site
  • Self-parking available
  • Laundry room
  • Air-conditioning
  • Terrace

Explore the area

View map
26 Southgate Avenue, Southbank, VIC, 3006
  • Place, Melbourne Arts Centre
    ‪2 min walk‬
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Choose your unit

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

A modern living room with a sofa, a chair, a coffee table, a floor lamp, and a large window with a city view.

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

Room

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, River View (Floors 10 - 15)

Room

Deluxe Apartment, Balcony, River View (Floors 10 - 15)

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, City View (Floors 4 - 9)

Room

Superior Suite, Balcony, City View (Floors 4 - 9)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

A modern living room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape.

Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

  • 162 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, Kitchenette (Floors 4 - 15)

A hotel room with two beds, a balcony with a view, and a small table with chairs.

Studio, Kitchenette (Floors 4 - 15)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Quay West Suites Melbourne

Along with an indoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a sitting area and a microwave. Housekeeping is available on request.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 40 per person
  • Covered self-parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 426108
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay West Suites Melbourne?

Self-parking is available for AUD 45 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 773 out of 1083 reviews
Rating 8 - Good. 239 out of 1083 reviews
Rating 6 - Okay. 46 out of 1083 reviews
Rating 4 - Poor. 18 out of 1083 reviews
Rating 2 - Terrible. 7 out of 1083 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Selma

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, easily accessible, clean and excellent breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, check-in, communication, listing accuracy
Great buffet breakfast ever morning is a wonderful way to start the day!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, check-in, communication, listing accuracy
Loved our stay at Quay. Great price, walking distance to shops. Staff were friendly and helpful. Enjoyed breakfast at the restaurant located there.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities, excellent rooms and friendly staff. Awesome breakfast, well worth the money.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, communication, listing accuracy
Great room and awesome location!! Will be back !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were helpful and friendly Location beside the yarra river and all it offers is fantastic. Beautiful
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Check-in, communication, listing accuracy
perfect for my purpose, location and quality
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic as always
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tamara Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, communication
Great location, large room and a balcony.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was excellent, as were all of the staff we interacted with. It was a lovely stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jayanthi

Well appointed suite and super close to Hamer Hall
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suite was clean and very well fitted out
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service, staff were lovely and easy to deal with.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Crystal Linh

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and a nice hotel. Nice and clean room, heated indoor swimming pool with a spa. The buffet breakfast became a bit boring after two days, as it offered the same options each day. However, there are plenty of restaurants nearby if you want variety. The staff were friendly and professional. Next time, I’ll book a higher-level room and hopefully enjoy a better view from the balcony. One downside is that the car park is very narrow.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and wonderful amenities.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was amazing, clean and team was also fantastic.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location,service and facilities
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were lovely. Rooms are so comfortable and we had lovely views to the city.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, communication
Loved our stay such a great location
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

samanthi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were polite and efficient, the apartment was amazing
Stayed 3 nights in Oct 2025

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