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Island Pacific Hotel

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Living room
A large indoor swimming pool with a blue tiled floor, surrounded by lounge chairs and tables.
A tall, modern hotel with a glass facade and illuminated signage reading "Island Pacific Hotel."
Room
A spacious lobby with a round table in the center, surrounded by comfortable seating. There are wooden paneling on the walls and a large, circular ceiling feature.

Reviews

8.6 out of 10
Excellent

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near Soho
1 bathroom

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Air-conditioning
  • Free Wi-Fi
  • Housekeeping
  • Extra beds

Explore the area

View map
152 Connaught Road West, Hong Kong
  • Place, Victoria Harbour
    ‪5 min walk‬
  • Place, University of Hong Kong
    ‪9 min walk‬
  • Place, Soho
    ‪17 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Rooms & beds

-1 bedrooms

1 bathroom

Price is avg per night

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About this property

Island Pacific Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and conference space.
Island Pacific Hotel offers 333 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

House Rules

Check in after 3 PM
Check out before noon
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately HKD 151.8 for adults and from HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 428344
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Island Pacific Hotel have a pool?

Yes, this property has an outdoor pool.

Is Island Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Pacific Hotel?

Self-parking is free at this property.

What time is check-in at Island Pacific Hotel?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Island Pacific Hotel?

Checkout is at noon.

Where is Island Pacific Hotel located?

Located in Central & Western District, this hotel is within a 10-minute walk of Hollywood Road Park and University of Hong Kong. Shun Tak Centre and Soho are also within 1 mi (2 km). Eastern Street Tram Stop and Western Street Tram Stop are within a 5-minute walk.

Island Pacific Hotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不差, 可能剛好CHECK-IN 等太久
Stayed 1 night in Apr 2021
Verified

8/10 Good

Shun Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體值得再來

員工態度好. 安排的房間都很滿意! 如果房間大少少會更好!
Stayed 1 night in Mar 2021
Verified

8/10 Good

Hei Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional Service Recovery

Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay on Valentine’s day!

Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfair treat on staying at suite!

We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

ManKit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太美好了！

咁深刻的優質服務！還把我前幾次住下來我提出的要求，他們早就在我今次check-in之時為我準備好！我實在驚喜萬分！肯定會再次來！
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Bedsheet seems not very clean
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Bapita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really helpful with my reservation. As i wanted to do pay in advance booking ( since my fd helped me pay ) rather than me having to show the same card as the one i have to input during booking. She helped me go through the same website as i was in to assist me. I found that really heartwarming and welcoming. Moreover when i went to check in, the front desk agent was really nice and kind. Just a downside that i didnt have a facewash or makeup remover with me and they didnt have it at the back but that was more of my fault. All in all, definitely gonna go for stays there again! It was a very pleasant stay 💖
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
客房簇新，但床墊太硬
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Staff are very friendly and helpful. Convenient location.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
雪櫃有黃色的漬，浴室的邊原本是白色的防水膠，都發黃的。明顯房間出租率高但清潔不足。
Stayed 6 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
代別人預約，根據入住者形容轉述。 酒店隔音差，不過職員服務好好，協助換房。職員有禮而且樂意為住客解決問題。
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Athanasios

Disliked: Staff & service, room comfort

Not so happy

I booked harbour view , but found window is badly insulated and street noise from below traffic felt disturbing. Also the hotel just uses current covid measures as an excuse to remove nespresso machines from rooms. Just cost savings! Not a single case worldwide recorded of infection from a coffe maker . Room was very small at below 50% occupancy rate and late check in something comfortable would have been a nice upgrade. Again just pure cost saving.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Yuet Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還好

整體來說服務態度好，環境也很舒適。 但是浴缸的去水口，未能夠倒塞，浸浴缸時水不斷走。
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

SP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pre-check-in check in relation to COVID-19 which makes me feel safe to stay in the hotel. Staff are Super nice and professional. I will definitely come back again.
Stayed 6 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience overall

Design is modern, clean room and toilets. Got a bit of sea view even though we had the cheapest option. Would go again!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體非常舒服寧靜，景觀非常好
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Couple staycation

Exo friendly hotel but the bed was super hard and we kept hearing banging throughout the day and night.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度很好,個海景很開揚,很靚,附近有不少美食
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

CHIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

床有待改進

整體是不錯的，唯一需要改善是床的問題，因為是兩張單人床合併為一張大床，所以睡的時候會明顯感覺到床邊在床的中間位置。床褥也偏硬，不是每一個人合適。
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Yat Long

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

disappointed stay with my lover

Old fashioned hotel without usb socket. Terrible lobby decoration. Receptionists reply with stupid answer. Need to wait for 15minutes while checking out. I thought I was in the 20th century. You can have a better choice. Trust me!
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Mr.Chan

Liked: Cleanliness, staff & service
The fridge is not cold at all and the drinks I put inside turn sour.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Nice and helpful receptionist !
Stayed 1 night in Aug 2020