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Aparthotel

Valhalla Residence by Biwa

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Photo gallery for Valhalla Residence by Biwa

A spacious living area with a large hot tub, a sofa, and a wooden chair.
A modern hotel with a swimming pool, outdoor seating, and lush greenery.
A modern kitchen with a large island, bar stools, a stainless steel refrigerator, and a window providing a view of the outdoors.
A spacious living area with a large sofa, a coffee table, and a wicker chair. A hammock is suspended from the ceiling, and a sliding glass door leads to a kitchen area.
A spacious living area with a hot tub, a sofa, and a dining table.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Peace of mind included
    Guests rate the location highly for safety.

Popular amenities

  • In-room massage available
  • 24-hour airport shuttle available
  • Outdoor pool
  • Free cots/infant beds
  • Barbecue
  • Free Wi-Fi in public areas
The current price is NZ$216
includes taxes & fees
16 May - 17 May 2027

Explore the area

View map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Place, Tulum Mayan Ruins
    ‪13 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Choose your unit

View all photos for Classic Apartment, 1 King Bed with Sofa bed

A modern living room with a grey sofa, a blue armchair, a wooden coffee table, a flat-screen TV mounted on the wall, and a ceiling fan.

Classic Apartment, 1 King Bed with Sofa bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

A bedroom with a large bed, a wooden chair, and a balcony with a view of trees.

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse, 2 Bedrooms

A modern bedroom with a bed, a TV, and a balcony with a view.

Luxury Penthouse, 2 Bedrooms

  • 200 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, Pool View

A modern kitchen with a central island, bar stools, and a ceiling fan.

Superior Apartment, 2 Bedrooms, Pool View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Valhalla Residence by Biwa

Along with an outdoor pool, this smoke-free aparthotel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include an espresso maker and a TV. Housekeeping is available on request.
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors and return the keys

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 46124059
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Valhalla Residence by Biwa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Valhalla Residence by Biwa?

As of 6 September 2026, prices found for a 1-night stay for 2 adults at Valhalla Residence by Biwa on 16 May 2027 start from NZ$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Valhalla Residence by Biwa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Valhalla Residence by Biwa?

Self-parking is free at this property.

What time is check-in at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Valhalla Residence by Biwa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Valhalla Residence by Biwa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4400 per vehicle applies.

Where is Valhalla Residence by Biwa located?

Situated in Tulum, this aparthotel is 1.7 mi (2.7 km) from Cenote Calavera and 2.9 mi (4.7 km) from Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Valhalla Residence by Biwa Reviews