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Aparthotel

Masal Apart

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Photo gallery for Masal Apart

Balcony
Exterior
Room
View from room
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Air-conditioning
  • Terrace
  • Free Wi-Fi
  • Housekeeping

Explore the area

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Binbirdirek Mah. Su Terazisi Sok. No:27, Istanbul, Istanbul, 34122
  • Place, Sultanahmet Square
    ‪2 min walk‬
  • Place, Blue Mosque
    ‪5 min walk‬
  • Place, Hagia Sophia
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪42 min drive‬

Choose your unit

View all photos for Double Room

Room

Double Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment

Room

Superior Apartment

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment

Room

Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room, City View, Ground Floor

Room

Double or Twin Room, City View, Ground Floor

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Masal Apart

Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features a washing machine and a kitchen with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a TV.
Masal Apart offers 5 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Istanbul aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Washing machine
Free WiFi
Air conditioning
Outdoor space
Room service

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 71.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 1600 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: TRY 80 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: TRY 71.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 34-1700

Frequently asked questions

Is Masal Apart pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Masal Apart?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Masal Apart?

Checkout is at noon.

Does Masal Apart provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 1600 per vehicle applies.

Where is Masal Apart located?

Located in Sultanahmet, this luxury aparthotel is within a 10-minute walk of Sultanahmet Square, Blue Mosque, and Basilica Cistern. Hagia Sophia and Bosphorus are also within 15 minutes. Cemberlitas Station is 6 minutes by foot and Sultanahmet Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Masal Apart Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.4/10

Cleanliness

3.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Communication

Reviews

Verified

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the area. Walkable to everywhere. It’s quiet, soundproof. Amenities are perfect. My husband and I enjoyed everything. The view is beautiful. I completely recommend this place.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot for exploring local landmarks while on the European side! Nice spot for a family or small group, and the balcony was awesome. Our host was very nice as well. I recommend it for any Istanbul first timer who wants easy access to Hagia Sofia, mosques, bazaar, etc
Stayed 2 nights in Apr 2025
Verified

8/10 Good

ALEJANDRA

Liked: Cleanliness, room comfort
Good location, the communication was a bit difficult but in general is ok for a short stay
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Good value with great upper floor view

Great location but lots of stairs if you take an upper room but had a great roof top view.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Nisar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alhamdulillah it was perfect for a family of four, had a little issue which was resolved by the management. Would use again as it’s a perfect location too..
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Beti

Liked: Cleanliness, property conditions & facilities
Excellent location and the property owners are very helpful. The staff who work there were accommodating and kind despite the language barrier. The lovely man who worked there went out of his way to help us with anything we needed. The view from our balcony was amazing. Thank you!
Stayed 7 nights in May 2025
Verified

8/10 Good

Genowefa

I liked the apartment, and I also appreciated the location. Access to our apartment was via a winding staircase to the top floor, and that was tiring.
Stayed 11 nights in Mar 2023
Verified

4/10 Poor

Prajeesh

Disliked: Communication

Dont believe these photos!

Those photo are ages old, the condition of the property is not as good!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Juan Kenichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really like the balcony, thought it would have been better in the summer. The local area is a historic, touristy area. Beware that there are no elevators and having the balcony room involves climbing to the 5th floor by stairs. Some of the pictures involve different room layouts, so we thought that our specific room was going to be larger than reality.
Stayed 11 nights in Dec 2024
Verified

4/10 Poor

nicole

Disliked: Cleanliness, room comfort, communication
Wrong picture, no coffe machine, one glass ; impossible to use terrasse too hot and no sunshade. It is not a hotel but a private apart. Nothing to clean, no dishcloth. The picture you see is not the apart you rent. You have to climb 60 steps. Very noisy.Need paint. But the owner is fast to get your money with a smile. Forget about it. It's a scam
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

simona

Liked: Cleanliness, amenities, property conditions & facilities, communication
We truly enjoyed staying in this lovely apartment. The location was the best: in the very heart of the historical district, less than 10 minutes walk to Aya Sophia, Blue Mosque, etc. Close enough to public transportation which we used. There were a refrigerator, a stove and a kettle (no coffee maker) which we used to make our breakfast. There was a terrace with a view to a next door mosque and Marble Sea. There was a small shop where we were buying what we needed for the breakfast, including the water (the tap water is not advisable to drink but is OK for brushing teeth or cooking). A number of restaurants that were making a great food. The lady who was the hostess was reachable immediately via WhatsApp. We lived on the top, 5th floor, and the place does not have the elevator – so guests should be able to make it there plus to take their luggage. That was not an issue for us, though. If we decide to visit Istanbul again, we will stay at the same place if it will be available.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Très bon apparemment !

Très bon emplacement, très bon accueil. L'appartement était nickel pour une famille de deux adultes et deux enfants en bas âge. Merci
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Vinícius

Liked: Cleanliness, room comfort, communication

Muito bom

Muito bem localizado em Istambul o apartamento facilitou nossas férias por estar próximo de vários pontos turísticos e da estação do bonde. O apartamento possui cozinha equipada com os itens essenciais, o que ajuda bastante para estadas mais longas. Além disso, ficamos no apartamento do 5° andar que possui uma sacada com uma vista ótima.
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Communication

Nöjd

Toalettten var bra, duschen var bra. Köket var parktisk. Dock saknas viss redskap. Fläkten funkade inte. Elementen var varm under sommarperioden. Går inte reglera.
Stayed 8 nights in Apr 2024
Verified

6/10 Okay

PINO

Liked: Cleanliness, property conditions & facilities
exepedia, avendo disdettato l'appartamento che avevo prenotato con parcheggio, mi prenota questo appartamento. Al ceckin con la donna della pulizia, non mi danno informazioni sul parcheggio, ma fortunamente trovo, per fortuna (è sabato sera!) un parcheggio per strada sotto casa a 7 euro al giorno. La posizone della casa è stupenda, vicinissima a tutte le attrazioni raggiungibili a piedi. La casa è anche di un certo prestigio ed è diffcile capire perchè abbia un terzo letto (da aprire) scomodo e con materasso duro. Per l'accoglienza penserei che dia da lasciare un poì di caffè, te', sale zucchero, olio..l. Per il resto tuttooltre ok.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Adeel Salas

Doesn't look like pictures
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, room comfort, communication

Excellent Customer Service

Stay was very nice. The customer service provided by Mrs Irma and Paco was excellent. They took care of us, and facilitated everything for us. Communicaction was excellent. The contact manager was always responding quickly, and gave us quick answer to our questions. We left our luggage for a couple of days b/c we traveled to another city and had to come back to Istanbul. Irma took care of our luggage and to make sure we had everything we needed when we came back. The only issue we found is that the apartments do not have elevator, but that is something out of their control. Other than that, the apartment had everything, including a washer. My wife and I are very pleased with our stay at Masal. Location was also excellent, close to the historical center.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

AMAZING

The hotel is in a great location. It's refreshing to see that the room's condition was just like on the photos, newly renovated and very comfortable. Fully equipped spacious apartment with very friendly and helpful staff. Definitely recommend it to anyone visiting istanbul.
Stayed 4 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication

Not recommended

Difficult to contact with them for check in, so we waited for more than half an hour by the street Washing machine doesn’t work Don’t really speak English
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Erg ruim en perfect gelegen hotel / appartement. Zeker de moeite waard als je wakker wilt worden in centrum Istanbul.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Elena

Liked: Cleanliness, room comfort, communication

Супер

Все отлично, расположение...сама квартира...очень гостеприимные хозяева...твердая 5
Stayed 7 nights in Mar 2021
Verified

4/10 Poor

Verified traveller

Disliked: Communication

Dishonest service in Masal Hotel

Unfortunately, I need to leave a negative review of Masal Hotel, Istanbul. We booked appartments with a balcony for 3 persons. According to this booking we had to get 1 queen size bed and 1 normal (single) bed, 60 sq m appartments with a balcony. However, the peesonnel gave us different appartments with no balcony and uncomfortable sofa-bed instead of normal bed. The door in the bathroom was almost falling because of a bad loop, but not been repaired during our stay (although I left multiple querries). The administration promised to fulfill the absence of a balcony in our appartments with terrace on the rooftop, however they installed table with chairs only towards the last night of our stay (we stayed 4 nights). Altgough our appartments was clean, it was comfortable just for 2 of us (sofa-bed issue). I think we paid some extra for the balcony appartments, however have not got them.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, room comfort, communication

Situación excelente

Situación excelente, trato muy amable y correcto
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

tulin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN , VACATION HAS BEEN RUINED!!!!!!!!!!!!

Apart is different than it was described in Hotels.com. There was no 4 single beds,no AC, no sea view,no TV .Only positive side is its location.I had stayed 2 nights and paid cash but they did not give me a receipt. Apart Administration I contacted with, could not find my reservation.They had no knowledge of Hotels.com. I gave my confirmation number and hardly convinced them about my reservation.Apart administration does not have knowledge and integrity to deal with international booking system.Dissa
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uruselt hotell

Iskallt vatten i duschen, lägenheten är inte så fräsch som de bilder vi såg på nätet. Elen stängs av när som helst. Fannas ingen balkong trots att vi sa till om det innan. Måttet var rågat när det kröp fram en kackerlacka på gardinen. Då bytte vi hotell till Kerval som hade samma ägare. Kerval var nybyggt o mer centralt. Mycket fräscht. Jag varnar er för Masal Apart. Man kände sig grundlurad för att man gått på att det skulle vara så fint. Utsikten från sovrummet var 3 väggar och en luftkonditioneringslåda. Ingen utsikt alls. Verkar som om de hade tagit fina bilder på en renoverad lägenhet men inte renoverat våran.

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