Aparthotel

Crystal Suites Chez Helena

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Photo gallery for Crystal Suites Chez Helena

A buffet table with various food items including bread, dips, and meats.
A patio with potted plants, a bamboo fence, and a wall.
A neatly made bed with white linens and pink pillows, a bedside lamp, and a floral headboard.
A row of colorful buildings with a café on the ground floor.
A hallway with patterned wallpaper and a checkered floor, leading to a door with a chandelier.

Reviews

9.8 out of 10
Exceptional

Highlights

  • Centrally-located

    You're never far from where you need to be with this convenient location.

  • Discover nearby landmarks

    Near Main Market Square

Popular amenities

  • In-room massage available
  • Kitchenette
  • Free cots/infant beds
  • Free Wi-Fi in public areas
  • Air-conditioning
  • Refrigerator

Explore the area

View map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053
  • Place, Planty Park
    ‪9 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Place, Main Market Square
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Choose your unit

View all photos for Deluxe Room, Patio

A hotel room with a large bed, a bedside table, a mirror, a desk, and a chair.

Deluxe Room, Patio

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Courtyard View

A bedroom with a large mirror, a bed with white bedding, a desk with a chair, and a nightstand with a lamp.

Deluxe Room, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Penthouse, Kitchenette

A hotel room with a wooden herringbone floor, a checkered tile area, a bed, a small table with a vase, and a kitchenette with white cabinets and a countertop.

Family Penthouse, Kitchenette

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe with private patio

A neatly made bed with white linens and pink pillows, a bedside lamp, and a floral headboard.

Deluxe with private patio

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe with courtyard view

Room

Deluxe with courtyard view

  • Sleeps 4
  • 2 Single Beds

View all photos for Family Penthouse

Room

Family Penthouse

  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

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About this property

Crystal Suites Chez Helena

Along with express check-out, this smoke-free aparthotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a coffee/tea maker. Housekeeping is available on request.
Crystal Suites Chez Helena offers 3 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 26-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and in-room massages can be requested.

Policies

Check-in

Check-in time starts at 1:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 4993144
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is Crystal Suites Chez Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Suites Chez Helena?

This property doesn't offer parking.

What time is check-in at Crystal Suites Chez Helena?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Suites Chez Helena?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Suites Chez Helena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 129 per vehicle applies.

Where is Crystal Suites Chez Helena located?

Located in Kraków City Centre, this aparthotel is within 1 mile (2 km) of Old Synagogue, Main Market Square and Wawel Castle. Jewish Cemetery and Remu'h Synagogue are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Crystal Suites Chez Helena Reviews