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Erya by Suria Johor Bahru

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Pool
Dining
Lobby
Bathroom
Room

Reviews

5.0 out of 10

Highlights

  • Discover nearby landmarks
    Close to Johor Bahru City Square

Popular amenities

  • Childcare available
  • Restaurant
  • Outdoor pool
  • Housekeeping
  • Air-conditioning
  • Free internet

Explore the area

View map
Jalan Tenteram, Tanjung Puteri, 2899, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪1 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪8 min walk‬
  • Place, Johor Bahru City Square
    ‪12 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Erya by Suria Johor Bahru

An outdoor pool, WiFi in public areas and a business centre are available at this smoke-free hotel. Self parking is free. Additionally, dry cleaning, laundry facilities and free newspapers are on-site.
Erya by Suria Johor Bahru offers 163 air-conditioned accommodations, with a safe. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and bidets. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

House Rules

Check in after 3 PM
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 5071784
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Frequently asked questions

Does Erya by Suria Johor Bahru have a pool?

Yes, this property has an outdoor pool.

Is Erya by Suria Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Erya by Suria Johor Bahru?

Self-parking is free at this property.

What time is check-in at Erya by Suria Johor Bahru?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Erya by Suria Johor Bahru?

Checkout is at noon.

Where is Erya by Suria Johor Bahru located?

Located in Central District, this hotel is within a 15-minute walk of R&F Mall, Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. KSL City Mall is 2.4 mi (3.9 km) away. JB Sentral is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Erya by Suria Johor Bahru Reviews

Reviews

5.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 171 reviews
Rating 8 - Good. 25 out of 171 reviews
Rating 6 - Okay. 52 out of 171 reviews
Rating 4 - Poor. 41 out of 171 reviews
Rating 2 - Terrible. 46 out of 171 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YOSHIKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がいい。駅から近く国境越えには便利。
Verified

6/10 Okay

Chun Yiong

Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Stay was ok except that the noise from the outside is too noisy
Stayed 1 night in Mar 2019
Verified

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort

Room

The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Sarinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untold truth

Parking was unsafe. In a bother building with no security! My brother's car was scratched :( In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building. The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair. Toilet was to. Bad drainage system. My brother's A.C. was spoilt. There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy. The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Stayed 1 night in Aug 2018
Verified

8/10 Good

Nary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service

When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ホテルとはいえない

設備の不具合、アメニティの少なさ（シャンプーすらない）など、宿泊して疲れる。 テレビのチャンネルも部屋によって、違う。 フリーの水もあったはずなのに、初日は無い。 何から何まで駄目。 民泊にしたら。
Stayed 2 nights in May 2018
Verified

6/10 Okay

Khim

wifi not fast, hang
Verified

8/10 Good

Ang

Liked: Staff & service, room comfort

Had a pleasant stay!

It was an average hotel, with comfortable room and necessities. However, the bathroom can be improved further for the pressure of the shower head. The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly furnished, old and aircondition hot even at lowest settings. Hairdryer not available in room. Distinctive odor in room
Stayed 1 night in Feb 2018
Verified

4/10 Poor

ZAHITA

Disliked: Cleanliness, property conditions & facilities, room comfort
In a connecting room, one room ac not working, other room heater & tv was not working & the list goes on.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Sanna

Keskitason hotelli suht lähellä keskustaa

Hotellille oli hieman vaikea mennä kävellen, koska sinne päästäkseen pitää ylittää vilkasliikenteinen tie. Lähiaikoina avautuu jalankulku silta, joten tilanne helpottunee. Huone oli hyvin perustasoa, muuten siisti, mutta pieniä muurahaisia oli joka paikassa. Wifi ei toiminut huoneessa ja aulassakin hyvin hitaasti. Uima-allas oli pieni ja viereisessä rakennuksessa.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Khim

Disliked: Property conditions & facilities
waiting manager long time no show, got some one knock my door in night time.still no ans
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room

place ok.no wifi in room, no telephone to call room service. first time enter room. no towel provided..need to call room service..towel n bed sheet not so clean..this is what i faced.please improve your service.tq
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staf peramah.

Staf yang sabar melayan pertanyaan yang bertubi-tubi. Walau bagaimanapun, kedudukan kolam mandi yang jauh daripada bangunan hotel dan hanya satu kedalaman sahaja agak mengecewakan. Kafe pula hanya dibuka pada waktu pagi sahaja dengan menu yang terhad. Tetapi anak-anak gembira jadi mungkin akan datang lagi..
Stayed 2 nights in Nov 2017
Verified

2/10 Terrible

Gadz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

staycation

disappointed
Stayed 1 night in Sep 2017
Verified

2/10 Terrible

amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Woeful, dirty, not up to any reasonable standards

First room: the door didn't shut, beds hadn't been changed, chair was slimy, and there was shampoo on the floors. They agreed to move us- at least in this room the doors could close, but there were hairs in the beds and the shower was filthy. We needed to request toilet paper each day as it wasn't topped up, and we were only given partial roles. We booked in for three people, and were only allocated 2 towels (no face washers, and the towels were very stained and dodgy). The "hotel pool", was not at the hotel, but down a side alley in another buildings front yard, the tiles coated in algae and silt, and nowhere we could place our things while we swam
Stayed 4 nights in Sep 2017
Verified

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities

OK for budget travellers

The hotel is grand but old. It is surrounded by construction sites and it is not easy to walk to from the main streets, and there is nothing for travellers in the surrounding area. The hotel seems not being maintained and there were ants in the room. The bed was comfortable though but the towels didn't seem clean.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Roshmi

Liked: Staff & service, room comfort
It was ok
Stayed 3 nights in Jul 2017
Verified

8/10 Good

Cherylene

Liked: Cleanliness, staff & service, property conditions & facilities

PLS CHECK ROOM FACILITIES

booked 2 rooms for overnight stay. room was clean & comfortable... however, 1 room (416) AC not working properly but since it was night, d coolness was bearable but when sun is up the room became hot & humid. luckily we were checking out already. another 1 room (415) the heater wasn't working... as hot weather so no heater was bearable. Please check all rooms & make sure all facilities in the room is working before putting guests. Other then these 2, all other aspects of the hotel & the staff etc..etc.. were good.. so unfortunate the maintenance of AC & heater were overlooked.
Verified

8/10 Good

Koteeswara Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

GOOD. However minimum requirement of customer it be provided.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel. Near the city and beach

Good hotel, clean and safe. However, the parking lot for guest is quiet far (2-3 min walking) and the parking is limited
Verified

2/10 Terrible

白雲なびく

Disliked: Cleanliness, property conditions & facilities, room comfort

廃墟

クーラーは全然効かないし、テレビは映らないし、人気も無い。フロントにパンとソフトドリンクが有ったが、食堂もないよ。
Verified

8/10 Good

Siti

Liked: Room comfort

Recommended

Extremely close to jb ciq. About 8 mins walking distance. Nice comfortable room. For the price paid, it's extremely affordable. Would recommend to friends for a stay here.

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