Located on a lake, Residence Diaz is in Como City Centre neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Lake Lugano and Monte San Giorgio, while History Museum (Museo Storico G. Garibaldi) and Teatro Sociale are cultural highlights. Travelling with kids? Consider Spazio culturale Antonio Ratti and Como-Brunate Funicular. Make sure you don't miss outdoor adventures like rock climbing and hiking/biking trails.
This smoke-free aparthotel features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Additionally, a garden, a hair salon and multilingual staff assistance are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a washer/dryer and a coffee/tea maker.
Residence Diaz offers 15 accommodations with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Beds feature down duvets and premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 24-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 10:30 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 10 AM - 6:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights and lock the doors
Access methods
Access code, front desk (limited hours), private entrance
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 25 per night (1640 ft away)
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Cleaning/housekeeping/linen fee: EUR 20.00 per day
Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number IT013075B469PWTY2Z
Property # 5539608
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Is Residence Diaz pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Residence Diaz?
As of 1 October 2026, prices found for a 1-night stay for 2 adults at Residence Diaz on 10 February 2027 start from NZ$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Residence Diaz?
Check-in start time: 2:30 PM; check-in end time: 6:30 PM.
What time is check-out at Residence Diaz?
Checkout is at 10:30 AM.
Does Residence Diaz provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Residence Diaz located?
This family-friendly Como aparthotel is located in the historical district, just steps away from Civic Art Gallery and Piazza Vittoria. Spazio culturale Antonio Ratti and History Museum (Museo Storico G. Garibaldi) are also within 5 minutes. Como Nord Lago Station is 12 minutes by foot and Como Borghi is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Residence Diaz Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Excellent air conditioned appartment on one of the hottest days of the year in the historic centre of Como. Extremely friendly staff at check-in (thanks Juliet) with clear instructions for entering the appartment.
Central location , 10 min from either stations and a few mins to centre Communication with host was good and self check in was easy. We only there for one night however the facilities were fine and being an apartment there was cooking facilities etc. Air con was fine in the high temps Italy was experiencing during our visit.
Stayed 1 night in Jun 2026
Verified review
10/10 Excellent
Roman
25 May 2026
Liked: Cleanliness, check-in, communication
All worked out very well. Great communication with the manager through WhatsApp. Very clear apartment im the middle of the old town. Easy access. Great room climate. Definitely a good choice.
Stayed 2 nights in May 2026
Verified review
10/10 Excellent
Jackie
27 April 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean place. 20 mins walk from the lake ferry point. Lots of restaurants and a Carrefour close by. Microwave, fridge, kettle all worked as advertised. Bathroom was adequate. Left luggage facility was super easy and convenient.
Property does not have an elevator and walking up with a standard check-in suitcase will be super difficult.
The staff at residence Diaz was amazing! They went out of their way to make out check in fast and easy and communication with them was consistent and good. After our stay I privately mentioned that blackout curtains would be a good addition to the bedroom and immediately received a reply thanking me for my input and assuring me that would be done.
The location couldn’t be better. It is close to shops and restaurants and an easy walk to the lakefront area.
We enjoyed our stay there very much.
Stayed 3 nights in Apr 2026
Verified review
4/10 Poor
Kostas
2 August 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Good location and historic building
Stayed 1 night in Aug 2024
Verified review
10/10 Excellent
stephen
9 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wish I could give 6 stars to communication with host. This one was one of the best service, attention to detail, and helpfulness I’ve received.
Rooms are clean and decent.
Tip - communicating with host through whattsapp helped a lot.
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Samir
2 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to train station and ferry terminal.
Stayed 1 night in Jul 2025
Verified review
10/10 Excellent
Andrew
13 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was the perfect location for visiting Como. Easy walk to everything like restaraunts, train and ferry. Julet was super helpful with check in. The apartment was really clean and well maintained. Highly recommend staying here. Would definitely stay there again!
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Virginie
1 July 2025
Liked: Cleanliness, property conditions & facilities, communication
Not too easy for parking and overall process, but really nice place when you have time and you’re in vacation.
Stayed 1 night in Jun 2025
Verified review
10/10 Excellent
Catriona
24 October 2025
Liked: Cleanliness, room comfort, communication
Great place in Como
Second time using Residence Diaz in Como and did not disappoint. Great communication and clear instructions for check in. Felt very safe as a solo female traveller.
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Joseph
28 July 2025
Liked: Cleanliness, room comfort, communication
Super place. So close to the lakefront and amenities