Citadines Uplands Kuching

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Photo gallery for Citadines Uplands Kuching

A modern hotel with a rooftop pool, multiple balconies, and outdoor seating areas.
A hotel room with a large bed, two bedside tables with lamps, a mirror, and a wall-mounted artwork.
A modern hotel room with a bed, a TV, a sofa, a coffee table, and a dining table with a book and glasses.
A modern lobby with a reception desk, seating area, and large windows offering a view.
A modern hotel room with a large window, a sofa set, a coffee table, and a bookshelf with framed certificates.

Reviews

8.2 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near The Spring

Popular amenities

  • Room service
  • Kids’ pool
  • On-site fitness centre
  • Extra beds
  • Continental breakfast for a fee
  • Air-conditioning
The current price is NZ$123
includes taxes & fees
6 Jan - 7 January 2027

Explore the area

View map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • Place, The Spring
    ‪1 min walk‬
  • Place, Vivacity Megamall
    ‪2 min drive‬
  • Place, City One Shopping Mall
    ‪2 min drive‬

Choose your unit

View all photos for 1-Bedroom Executive Apartment, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

A modern kitchen with a stainless steel sink, a black stove, and a microwave on a white countertop.

Studio Premier, Kitchen

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

A modern hotel room with a large bed, two bedside lamps, a wall-mounted artwork, and a view of the city through large windows.

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

A modern living room with a flat-screen TV, a sofa, a coffee table, and a lamp.

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Premier Apartment, Kitchen

Bathroom

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Private kitchen
Cozy Suite 2 @Kozi Square near General Hospital
Kuching
  • Kitchen
  • Washing machine
  • Air-conditioning
10.0 out of 10, Exceptional, 1 review
The price is NZ$100
includes taxes & fees
19 Nov - 20 Nov
Cozy Suite 2 @Kozi Square near General Hospital

Frequently asked questions

Does Citadines Uplands Kuching have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Citadines Uplands Kuching?

As of 3 November 2026, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on 6 January 2027 start from NZ$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Uplands Kuching pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Uplands Kuching?

Self-parking is available for MYR 5.00 per day. Limited spots are available.

What time is check-in at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Uplands Kuching?

Checkout is at noon.

Does Citadines Uplands Kuching provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.

Where is Citadines Uplands Kuching located?

Situated near the airport, this aparthotel is within 2 miles (3 km) of The Spring, Vivacity Megamall and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 164 out of 468 reviews
Rating 8 - Good. 205 out of 468 reviews
Rating 6 - Okay. 72 out of 468 reviews
Rating 4 - Poor. 13 out of 468 reviews
Rating 2 - Terrible. 14 out of 468 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Check-in

8.0/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Too old building
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023
Verified review

6/10 Okay

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Disliked: Room comfort

Breakfast Need To Improve

Please improve the food quality and variety. Not much selection and taste not up to standard
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Room comfort, communication

Great for visit to Borneo Medical Centre

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
a bit rundown for the price is charges
Stayed 1 night in Apr 2024