Located in Zürich Center, a neighbourhood in Zürich, EMA House Serviced Apartments Unterstrass is near a metro station and near a boardwalk. Bahnhofstrasse and Lindt & Sprüngli Chocolateria are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Zurich. Looking to enjoy an event or a game while in town? See what's happening at Letzigrund Stadium or Hallenstadion.
Self parking, concierge services and dry cleaning are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
EMA House Serviced Apartments Unterstrass offers 10 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Housekeeping is provided on a weekly basis.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Nordstrasse 1, 8006 Zürich]
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 30.0 per night.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: CHF 28 per night (in/out privileges)
Nearby parking fee: CHF 28 per night(656 ft away; open 24 hours)
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Rollaway bed fee: CHF 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 59291792
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
Frequently asked questions
Is EMA House Serviced Apartments Unterstrass pet-friendly?
No, pets are not allowed at this property.
How much is parking at EMA House Serviced Apartments Unterstrass?
Self-parking is available for CHF 28 per night.
What time is check-in at EMA House Serviced Apartments Unterstrass?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from 9:00 PM to
midnight for a fee of CHF 30.
What time is check-out at EMA House Serviced Apartments Unterstrass?
Checkout is at 11:00 AM.
Where is EMA House Serviced Apartments Unterstrass located?
Located in Zürich Center, this apartment building is within 1 mi (2 km) of Flussbad Oberer Letten and Bahnhofstrasse. Rigiblick Funicular and Swiss National Museum are also within 15 minutes. Beckenhof Tram Stop and Ottikerstrasse Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
EMA House Serviced Apartments Unterstrass Reviews
Reviews
10
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Clean room, great location, friendly staff, and very quiet.
Thomas
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Bao Ngoc
10 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean room, friendly staff, shops nearby, very convenient….
Bao Ngoc
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Dmitry
21 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We are really enjoyed our staying at Ema apartments. Everything were really satisfactory. We’ll stay again if we are in Zurich.
Dmitry
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Susan
27 December 2025
Liked: Cleanliness, amenities, communication
A lovely apartment.
Susan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
maria
8 December 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location I will definitely stay here again!
maria
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Catherine
29 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment in a lovely building. Even better than the photos and very helpful and friendly staff.
Catherine
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Esther
24 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great amenities
Esther
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Angana
13 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
great breakfast.
Angana
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Tiffany
1 April 2025
Liked: Cleanliness, property conditions & facilities, communication
Amazing accommodation,
Tiffany
Stayed 3 nights in Mar 2025
Verified
10/10 Excellent
Tharmini
18 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very diligent and friendly. The apartment was very spacious and clean. There were no issues with the amenities and the location was a 12-minute walk to the main Zurich train station
Tharmini
Stayed 9 nights in Nov 2025
Verified
10/10 Excellent
Telman
16 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Good location, nice apartments
Telman
Stayed 6 nights in May 2025
Verified
10/10 Excellent
Hiromi
20 September 2025
Liked: Cleanliness, room comfort, communication
Zurich Stay
We loved our stay here! The place was super clean, comfy, and had everything we needed. The kitchen has everything you need, the beds were cozy, and the whole place had a nice, homey vibe.
The location was great – quiet but still close to shops and restaurants. Check-in was easy, and the host was super friendly and quick to reply to any questions.
Would definitely stay here again and recommend it to anyone looking for a relaxing getaway!
Hiromi
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Thuza
10 December 2024
Liked: Cleanliness, room comfort, communication
Excellent stay, all facilities were clean and in great condition, exactly as shown on the pictures. Short walk to the station and very close to trams and buses. Would definitely stay here again!
Thuza
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Nami
13 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in. Great staff explained everything about property and how to use all the appliances. Good to have kitchen and laundry. Walking distance to main station, about 15 mins.
Nami
Stayed 6 nights in Sep 2025
Verified
10/10 Excellent
Saima
29 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
It was an excellent property and the staff was friendly and prompt in replying to any concerns!!
Definitely would stay again!!
Saima
Stayed 4 nights in May 2024
Verified
10/10 Excellent
Laurie
9 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was such a great experience - from booking to check out! We even had our name on the door and mailbox! It was a quiet street within walking distance to Old Town, the train station and several trams. Felt like we were home. We will look for EMA on future travels… hopefully they will continue to expand but stay true to their current model. Thank you for a wonderful stay!
Laurie
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
sevag
18 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great size property for a family of 4 like ours. Walking distance to prwtty much everything you need. We thoroughly enjoyed our stay. We definitely stay there again.
sevag
Stayed 4 nights in Jan 2025
Verified
10/10 Excellent
Jodi K
17 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our host greeter - Sean, was extremely helpful and informative. Would highly recommend! Great appartment and Location.
Jodi K
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
David
2 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome property!
David
Stayed 6 nights in Jun 2024
Verified
10/10 Excellent
Tetyana
18 July 2024
Liked: Cleanliness, property conditions & facilities, communication
It's a great large apartment with everything new and clean, amazing communication, and perfect for a family stay.
Tetyana
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Evangeline
4 November 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment to stay with family. Walkable to public transport and old town. Also, excellent communication from EMA staff. Will definitely stay again!
Evangeline
Stayed 4 nights in Oct 2024
Verified
10/10 Excellent
mohamed fadzly
12 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment and had all the amenities i need like kitchen, washing machine. Also walking distance to the Zürich HB station The staff who check me in is so nice and accommodating. Definitely will return here if happen to visit Zurich again.
mohamed fadzly
Stayed 5 nights in May 2025
Verified
10/10 Excellent
Kai Wing
3 August 2023
Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, spacious, good serving attitudes
Kai Wing
Stayed 4 nights in Jul 2023
Verified
10/10 Excellent
Ashish
31 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Near Zurich HB but still quiet.
Ashish
Stayed 4 nights in May 2025
Verified
10/10 Excellent
roman
25 September 2025
Liked: Cleanliness, property conditions & facilities, communication
⸻
We had a wonderful stay at EMA House in Zurich. The apartment was spotless, comfortable, and perfectly equipped for our visit. The location was excellent, making it easy to explore the city while still enjoying a quiet and relaxing atmosphere.
What really made our stay exceptional was the service. A very special thank you to Chantal, Marina, and Sean for their kindness, professionalism, and warm hospitality. They went above and beyond to make sure everything was perfect for us, and we truly felt welcomed and cared for.
⸻
roman
Stayed 4 nights in Sep 2025
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